Italian Channel Sales Operations Manager (Telco partnership) - Milan, Italy Benefits Full-time (39 hours/week) and long-term contract Salary: 52.250€ gross/year up to 2.750€ gross/year in bonus "Work from home" position, although you may be required in the office in specific occasions Requirements BA/BS degree or equivalent practical experience Ability to speak and write in Italian and English fluently and idiomatically Experience in program/project management or operations, including managing multiple work streams at the same time Experience working in a cross-functional and geographically dispersed team
My client is currently looking for an English + German, Italian, Chinese, Spanish, Portuguese, Japanese and/or French speaking Customer Service Representative to join their multi lingual team based in the Frankfurt area. If you have gained at least 2 years in a customer service role then this could be a very exciting opportunity with career development opportunities and regular working hours! Customer Service Representative Frankfurt, Full-time (regular hours), Permanent contract The Role: As part of a team of 10 multi lingual Associates, your role will be to receive calls from international clients based in the U.S and throughout Europe. Your main languages used will be one or more of the following: German, Italian, Chinese, Spanish, Portuguese, Japanese and/or French plus fluent English. You will be responsible for receiving incoming calls regarding the customer accounts and answering various questions about the product. The Requirements: My client is looking for a candidate who has experience with a call or service centre and familiar with receiving incoming calls. You should be familiar with call monitoring and working towards KPI’s. Other requirements include: Fluent German, Italian, Chinese, Spanish, Portuguese, Japanese and/or French Fluent English C1+ At least 2 years in a contact centre/service centre/call centre environment Experience from the finance industry is desired but not a must, as training will be received You have to a valid permit to work in Germany If you are interested in this positon please send your English CV to Anna via email@example.com Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com
Our client is an international manufacturer of 3D printers, scanners and print material. They work towards different industries such as medical, automotive, semiconductors and aerospace. Due to continued growth across the world and in Germany, they are looking to expand their Frankfurt office and are recruiting a international Junior Inside Sales Representative. Inside Sales Representative (m/f) Permanent Position / Frankfurt am Main Your new duties and responsibilities As the new Inside Sales Representative, you will be an integral part of the DACH sales team. It will be your role to contact and deal with all incoming leads from new international clients. The majority of the leads are warm, meaning the clients contact you with interest in your products and services. Other day-to-day tasks will include: Contact incoming leads and understand the clients interest and needs Nurture and qualify client leads Consult the client on best product fit Offer, negotiate and close new and existing business Work closely with the senior sales managers on the different opportunities Construct target accounts lists Build and maintain a strong relationship with both current and potential clients Your profile As the new Inside Sales Representative, you should be customer service oriented and have a dynamic personality. You should have the ability to work under pressure and to remain calm in demanding customer situations. You should ideally have some prior experience in a similar customer facing role i.e. inside sales, sales support or customer support, within a B2B environment. The ideal candidate should also have the following qualifications: Ideally have a Bachelor Degree or equivalent level of studies Fluent Italian or French as well as fluent English A good level of German is of advantage First experience in sales, sales support or customer service is of advantage Strong communication skills Good organisational and planning skills Capable of presenting in front of customers or small groups Good MS Office skills CRM experience is of advantage (Salesforce) Your Benefits Our client is offering you a place within a truly international company. If you enjoy working closely with customers and are looking for a start in a sales role, then this is the position for you. Our client if offering a competitive salary depending on how much experience you bring with you. Interested? If you meet these criteria then please send your full application via email with reference 345868 to Karin Furberg at firstname.lastname@example.org. I look forward to hearing from you!
Global Technology Support Trainer - EMEA - Manchester based £37,000 - £50,000 Based in the heart of Manchester, you will be working for a prestigious Law firm as part of the EMEA training team. It is essential to speak a fluent European language. Fluency in French is highly desirable followed by Spanish, Italian and German languages. As a Global Technology Support Trainer, you will provide a variety of software training and application support services to personnel across various offices in Europe & the Middle East. Key responsibilities include: · Providing assistance and training to end users for firm-approved applications in a variety of different methods (e.g. classroom, one on one, video, online eLearning systems and virtual training via Zoom). Software includes, but is not limited to: Microsoft Office, Outlook, iManage, InTapp Time, communications technologies, iOS applications, and other programs specific to Latham & Watkins · Working with team members in Technology or other departments to identify training needs · Innovating with colleagues around the globe to consistently improve our service to customers, leading and taking part in training projects · Participating in firm-wide training conference calls and/or smaller working groups to prepare for upgrades, writing materials, and learning processes · Preparing training documentation for both end users and fellow trainers, and other materials as needed Criteria for the role is as follows; · A minimum of three years' experience in a training or learning delivery role · Knowledge and proficiency in a wide variety of software programs, including Windows 10 and Microsoft Office (latest versions), document management systems, timekeeping software, and communications technologies · Proficiency in writing, formatting, and design · Ability to deliver training in French (preferred), and/or another European language (Spanish, Italian and/or German) (desirable) · Experience of creating and editing video content (desirable) The successful candidate will be a people's person, approachable and with the ability to provide clear, coherent training. Can inspire and motivate others to embrace learning, with an ability to connect at all levels, with groups of all sizes. An autonomous worker with the skills to engage with stakeholders and peers on a regular basis. You will be progressive, adaptable, confident, enjoy a fast-paced environment, and react well to change. Willingness to travel to other European locations to train in person if required. This is an exciting role within an excellent international organisation growing from strength to strength. For a more detailed job spec please email your CV to the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
Are you a determined, enthusiastic, friendly Italian speaker with an interest in providing excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Representative with fluent Italian to be a part of their growing team in London! Within your role, you will be providing excellent service support for a wide range of customers in Italian and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in Italian and English, both written and spoken Min 1-2 year experience in an office based environment Customer Service Possess a professional, helpful and friendly telephone manner Experience dealing with high end clients is an advantage Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Given the nature of the role candidates must have excellent command of both Italian and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements
Your new employer I am working with an International provider and distributor of solid surface material and engineering plastics in Europe, the Middle East and North Africa. Customers come from different industries primarily automotive, electrical and electronic as well as interior design and toys. They have a small but well established team in Milan and are currently looking for a Sales Manager. Sales Manager – Plastics Milan Your new duties and responsibilities Your role will be varied and will cover clients across all industries. You will be tasked with managing both existing and developing new clients across the region. In addition you will be tasked with · Establishing and implementing sales objectives across Italy · Client supervision for planning and deliveries · Managing contracts with clients in cooperation with the legal team · Acquiring new business Your profile You will have completed your Degree and have previous experience in a sales role. You will · Speak fluent Italian and English · Be willing to travel within the region · Be coming from either a plastics, chemical or related industry Your Benefits This is an international company with a well established client base in Italy. Excellent salary package Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission.
Business Development Execs - EMEA - German, Spanish, Italian, French - Swansea - £25K-£30K We have several positions for dynamic, confident proven Sales Execs looking to further develop their career within the ever growing and forward thinking Cyber security industry. The roles are all covering EMEA so it is essential to speak either fluent Spanish, French, German or Italian along with the business language, English. Responsibilities * Regularly contact major spending customers. * Forecast sales on a monthly basis in line with business CRM processes. * Maintain an accurate and robust sales pipeline via the CRM (Salesforce). * Demand generation campaign preparation for existing accounts. * Follow, understand, and translate the latest Cyber Security developments and trends into customer driven solutions. * Promote company's events through appropriate social media channels. * Contact major spending customers in relation to specific events. * Regularly check event specific pipeline. * Conduct invite calls to VIP accounts for specific event The role is 100% office based in Swansea. You will speak one of the following languages fluently; Italian, Spanish, German, French and have previous commercial/sales experienc, ideally 1-2 years. Excellent working environment and future development prospects within a fast paced moving industry continually developing and growing. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
Customer Support Executive - fluent Italian,German or Portuguese - £25,000 per annum - near Burton on Trent We have 3 roles for a German speaker, Italian speaker & Portuguese speaker for a leading international client based in Derby, close to Burton upon Trent. It is essential to speak either language fluently both spoken and written along with fluent English. This is a highly communicative role with external clients in hospitals and clinics and also within the departments liaising internally. Industry experience or working in a similar field is highly desirable along with excellent communication skills and attention to detail. You will be part of the international team and you core duties will include: Be the Healthcare Professional contact point on all Access Programs * Identify operational efficiencies and program enhancements and discuss with project management team * Support Physicians throughout the request process, ensuring all questions are responded to promptly * Ensure all ordering physicians and delivery sites are verified * Manage situations where customers are distressed in a calm and solution focused manner * Advise customers on the regulatory landscape in their market, with support from the regulatory team * Ensure quality and regulatory requirements are met and ensure all country-specific requirements are followed * Support the team when required at client meetings or conferences both in and outside the UK * Promote patient centricity throughout all programs Skills required for the role include: Customer services experience for at least 1-2 years ideally within the pharmaceutical industry but not essential. Good customer service B2B backgrounds will be considered. Fluent Italian, German or Portuguese * Outstanding track record of customer facing service levels * Knowledge of EAP regulatory landscape Effective presentation skills, relationship building and networking skills * Computer skills including proficiency in use of Microsoft Word, Excel, PowerPoint, * Effective time management skills and ability to manage competing priorities * Bachelor's degree in a Healthcare/Science related subject would be ideal * A skilled and compelling communicator who can motivate, effectively manage customer expectations The role is to start ASAP ( initially remote but not on an ongoing basis. Eventually you will be office based in Derby, once the restrictions are lifted. ) Exceptional candidates with industry relevant experience may be considered for fully remote. If you feel you meet the requirements and are looking for an exciting career within the healthcare industry offering optimum service levels, please send your CV to the email provided. Full training will be provided adapting to the current climate, excellent remuneration and working environment. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com