Would you like to work in a sunny place? Are you willing to relocate to Greece? And are you passionate about customer services and you would like to work in a fast-paced environment, this is the opportunity for you! Read on… My client is providing exceptional and exclusive customer service to several clients around the world! What you'll do * First point of contact for English/French/German/ Italian/ Dutch -speaking for the international customers. Staffing on customer service assignments with one of the largest and fastest growing Tech companies in the world. *Identifying new clients' needs will be one of your main tasks. *Ability to provide options and outline features or product and services. *Manage cycle for clients' customers from lead identification to close. *Build long term business relationships between clients and business companies through a mixture of inbound and outbound phone / email activities. *Troubleshooting regarding orders, deliveries, payments and returns; *Be familiar with a delightful range of products and services *Reporting to other levels of the business and be in communication with colleagues to improve the services. Requirements: -Candidates should have a valid European work permit -You are an English/French/German/ Italian/ Dutch speaker -1-2 years of customer care & sales experience -Customer orientation. -Knowledge of internet connectivity and troubleshooting -Excellent research skills with proficiency in the usage of the 'search' function -Good understating and be capable of effectively handling customer desires and objection Benefits: *Complete training *A challenging working environment *Yearly paid flight to home destination *Possibility to receive housing and paid accommodation in central Greece. If you felt that could be you, quick apply or send your CV to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application; however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements
Are you a fluent Italian speaker with experience in market research and live community moderation? We have an excellent opportunity for an Italian speaker with a leading research consultancy. We are looking for experienced community moderators and researchers on a freelance basis. Key Responsibilities: * Market Research - both quantitative and qualitative * Analysis * Desk research * Moderating communities- engaging with community members and leading discussion groups, probing etc. * Report writing * Some translation Ideally candidates will have the following skills: *Excellent communication skills *Strong IT skills * Some knowledge of social media *A passion for research *Working well as an individual but also as part of a team *Great organisational skills *Knowledge and experience of moderating live online communities is an advantage. *A dedicated and flexible approach Given the nature of the role fluency in both English and Italian is required This an ongoing freelance/ad hoc role and will be home based. If you feel that you would be suitable for this role and would be available to start immediately please send your CV in WORD format to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
A leading global provider of financial technology services is currently recruiting for a Spanish/German/Italian or French speaker Senior Account Manager. Please be aware that this will be Monday- Friday 1pm-10pm from Monday to Friday as you will be dealing with international clients. Responsibilities: *Serves as main point-of-contact and undertakes responsibilities for the success of multiple client projects. *Independently communicates by phone, email, or in person, to consult with and advise clients on workflow and project developments. *Effectively recognizes, anticipates, and manages clients' needs. *Independently manage and host various online client's training per day. *Monitors development and ensures project deliverables for the client are correct and timely. *Responsible for development and increasing effective and positive relationships with clients. *Ensures proper documentation for job pursuing and billing information is current and correct. *Other duties as may be reasonably requested from time to time. Knowledge, Skills, and Experience: * Fluent to native level in English plus Spanish/German/Italian or French. * 2 years of work experience in a similar role and the industry. * WebEx and Salesforce experience is preferable. * Ability to work under pressure and to prioritize tasks. * Ability to multitask in a time-sensitive and deadline-driven work environment. * Excellent interpersonal and communication skills. * Ability to listen and understand the client's needs. * Demonstrates service orientation with a desire to exceed customer expectations. * PC proficiency with Microsoft Office and current web-related technologies. * Ability to work within a team environment but also a self-starter. * Detail orientation. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements