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  • Are you a French speaker in Northamptonshire looking for a job that offers a competitive salary, fantastic opportunity for progression and that looks impressive on any CV? We are currently looking for French speakers in Northamptonshire to work as a Customer Service Advisor for one of our well-established clients. The job will pay £20,000 - £22,000 (depending on experience) and will start immediately. Working hours are Monday to Friday 8am - 5pm. Some of your responsibilities will include: - Speaking with customers in French - Communicating with couriers in French - Order Processing - Dealing with Returns What we are looking for: - Fluent French (written and spoken) - Admin or customer service experience a strong advantage - Good telephone manner essential - Excellent communication and organisation skills If interested, please apply with your CV or alternatively contact me on 0207 029 3751 or email t.chau@eurolondon.com

  • Are you interested in joining an international team? Do you enjoy being in contact with customers? Then, this position is for you! Our client is in the medical devices industry and help improve people’s lives. Role You will have a global view of the daily business of the service. You will work with internal team (logistic, engineer, Sales Admin, Service manager) and customers. You will provide a high level of service to customers on incident management, invoicing, maintenance contracts and organize the activity of the office around customer’s needs. You will be responsible for the following duties: Receive and open service request from customers Customer claims follow up with internal team Following up on customer quotations Raise customers’ orders, control & invoicing Maintenance contract offer to customers Planning management of preventive visits Events analysis on customer installed base Follow up of repairs Oracle database update Digitalization on Oracle of all archives generated Requirements Perfectly fluent in French & English. Experience of working on an Administrative Customer Service position. Experience of the medical, pharmaceutical industry will be highly valuable. A real desire to evolve within a lifesaving industry and grow with the company.  Experience within an international environment.  Excellent proven customer service skills (dealing with internal and external customers) Other details: Growing opportunities within the company, full training and supportive environment Salary: 26-34€ + bonus + Benefits (Lunch Vouchers, Mutuelle, Life Insurance, Pension fund) Please send your CV to c.dangelo@eurolondon.fr Please note that only shortlisted candidates will be contacted

  • A respected and international supplier of high technology to an array of industries, is looking to recruit a fluent French and English speaking International Sales Administrator for their Halifax office. The successful candidate will be required to speak fluent French and English, both spoken and written. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. For more details regarding the job spec please send your CV to the email provided. Ideal for car drivers or candidates living within the local area. Also, candidates willing to relocate to the local area will be considered. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Supporting the IT infrastructure of a company shouldn't be a solitary task. Why not join an outstanding IT department's team, gain international exposure and provide your help to colleagues from all around the world? A top 10 global & successful law firm is looking for an ideally bilingual Global IT Support Analyst to expand its team in Manchester. You will provide a technical 1st line support to the many offices of the company - UK, Germany, Spain, France, US, Asia - for a wide variety of issues and escalate when necessary. Your ideal profile: *2 years' experience in an IT Support Analyst position *Broad technical skills with excellent knowledge of Windows 10 and Office 2016 *Excellent communication in English *Extra bonus point if you speak German, French, Spanish, Italian or any additional language The main responsibilities: *Provide global IT support remotely or on-site for Mobile, Desktop, Laptop, Windows, Blackberry, Cisco, VPN, Active Directory, Exchange Server, etc. *Document and resolve tickets in a timely manner *Escalate issues to 2nd and 3rd line when necessary The perks: *24 days of holiday 8 bank holiday *Extensive Training *Pension, healthcare and gym membership *An excellent team of hardworking, generous & collaborative people Location: Manchester Salary range: £20'000 to £30'000 Start date: ASAP If you read that far and you felt that Global IT Support Analyst could be you, quick apply or send your CV to j.seng@eurolondon.com. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

  • We’re Euro London, Europe’s leading specialist multilingual recruitment consultancy.  We have a fantastic opportunity available for an experienced Recruiter to join us in a small office in Mougins (Sophia-Antipolis, Côte d’Azur).   THE ROLE:   This position will focus on recruiting for international organisations who have a presence in France. Our clients come from a variety of industries and range from start ups to well established brands! You will recruit for bilingual roles in sales, marketing, PR, HR, Finance and Admin. The vacancies we fill vary from graduate to Director level and can be based anywhere in France.   This is a 360° recruitment role with responsibilities involving development and account management of your own client base as well as sourcing, interviewing and securing placement of candidates. You will work in both English and French on a daily basis.   Our recruitment drive is driven by expansion so now is a great time to join us if you are looking to take the next step in your Recruitment career!   OUR CULTURE: We’ve built an environment that brings ambitious, commercially minded multilingual people together with a shared purpose; to do what we do better than anyone else, shape the market we lead and have as much fun along the way as possible.  We open clear paths to success and career growth for experienced Recruiters – we want you to be an influencer, a thought leader, an ambassador as well as a brilliant biller, delivering value to an inspiring client base.  Ideas are welcome and decision making is rapid; our specialist divisions and teams in the UK, France and Germany are all testament to that.   There’s no cap on commission; earning potential and incentive plans are strong enough to reach big goals! PROFILE REQUIRED:  -Fluency in French and English  -Previous experience working as a Recruitment Consultant  -A proven successful track record in achieving / surpassing targets  -Excellent communication and negotiation skills  -The tenacity and passion to succeed  Other rewards and benefits include:  •Competitive basic salary plus uncapped commission and fun incentive schemes  •Strong benefits package including mutuelle and tickets restaurants •Your birthday off!  Please send your CV to c.dangelo@eurolondon.fr Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profiles match our requirements.

  • Vous maitrisez les techniques d’Avant-Vente et recherchez une évolution ? Vous souhaitez intégrer une entreprise dynamique en constante quête d’innovation technique ?   Poste Notre client proposent des solutions Télécoms et d’hébergements aux sociétés monégasques tout en développant les partenariats internationaux. Garant de la construction d’une offre technique et financière répondant aux besoins du client, vous interviendrez en support aux commerciaux depuis la phase d’avant-vente jusqu’à la conclusion des dossiers. Vos missions principales : Vous assurerez le support technique au sein des équipes commerciales tout en ayant une maîtrise parfaite des offres et un sens de la vulgarisation des solutions techniques. Vous prendrez en charge la diffusion des nouvelles offres techniques et leur déclinaison. Vous garantirez la juste détection des besoins clients et leur traduction en solutions techniques dans le cadre de la prospection clientèles et en binôme avec le commercial en charge du compte. Vous serez le garant de la faisabilité technique en interne de la solution aux besoins, ainsi que de la structure de coûts associées. Vous assurerez la passation parfaite du dossier en apportant tous les éléments déterminants qui permettent l’implémentation de la solution dont vous resterez responsable jusqu’à son aboutissement. Vous serez le partenaire technique privilégié des clients et détecterez les opportunités sur les comptes pour lesquels vous serez déjà intervenu dans le cadre d’un projet. Profil Diplôme d’Ingénieur ou équivalent en Informatique, Télécoms, Expérience en Avant-Vente de projet Techniques Télécoms, Hébergement, IT et/ou Cloud, Vous êtes orienté client et avez une excellente capacité d’analyse, Vous êtes curieux et autodidacte, vous assurez une veille technologique personnelle vous permettant d’être toujours pertinent dans les contextes clients, Anglais courant fortement recommandé.   Poste basé à MONACO Contrat Monégasque directement avec la société : sécurité sociale et Allocations Monégasques Avantages société : 13ème mois, Tickets Restaurants   Merci d’envoyer votre CV à  c.dangelo@eurolondon.fr Merci de noter que seuls les candidats retenus seront contactés

  • PLEASE NOTE BEFORE APPLYING: You must be able to speak French and English fluently, in addition to Italian OR Spanish. In speaking three languages fluently, you are at a distinct advantage in securing yourself a job. However, it's often difficult to find a company that values your multilingual skills, rewards you financially and offers opportunity for career progression. The position will be on a 6 month basis but could be extended longer and could even become a permanent position if your experience is adequate. For one lucky candidate, I have an exciting opportunity to work for an enormous multinational company that offers all three; a company which is a house-hold name all across the world. So what's the position? The position is essentially customer service. You will be the first point of contact for English and French speakers, in addition to Italian or Spanish speakers. There will be an element of order processing involved in the position in addition to liaising with teams internationally. What are we looking for? Requirements: - Fluency in English & French - Additional fluency in Spanish or Italian - Any sort of customer service experience a huge advantage What the above means is NO EXPERIENCE REQUIRED. We're looking for a sharp, personable and switched on candidate who can be taught to be an excellent quality customer service advisor. So what are you waiting for? Applying to this job is the next step forward in your career and I can't wait to receive your application. If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751 I look forward to hearing from you. Theo.

  • I often visit the clients I recruit for, and I'm especially glad I did for this client as it's hands down one of the most best offices I've ever had the pleasure of visiting. Situated right next to Watford Junction station, it's easily commutable from both central London and it's surrounding counties. This prestigious client is a house-hold name internationally and offers great pay, great experience/training and even fantastic opportunity for progression for candidates who perform well enough to be offered a permanent contract. You will start the position on a fixed-term contract, after which your performance will be reviewed. So what's the job? The position is essentially customer service. You will primarily be the first point of contact for German, Dutch, French or Polish speaking customers. There will also be an element of translation involved in the job, as well as data entry and internal collaboration with other teams within the company. Requirements: - Fluency in German, Dutch, French or Polish - Fluent English - Previous office based customer service experience an advantage. - Exceptional communication skills and telephone manner What the above means is NO EXPERIENCE REQUIRED. We're looking for multilingual, energetic and intelligent candidates to join this fantastic company. So what are you waiting for? Are you ready to take the next positive step forward in your career? If interested please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application!

  • Are you interested in a startup environment? Are you looking to create your own position?  This is a great opportunity to be part of a growing and dynamic team on a job creation! Our client is a fast-growing Marketing start-up with offices in 7 different countries and a small office in Paris. Responsibilities Reporting to the Account Director based in London, you’ll be responsible for managing client relationships, campaigns and be instrumental in driving incremental business growth. You’ll be working hand to hand with the sales team and manage French and international campaigns. Campaign Management: Ensuring that campaigns which have been signed off are going live on time and run smoothly. Respond to the request of our clients (media agencies & direct clients) from all industries (Luxury, B2B, Travel, Finance, Banking, Automotive, FMCG, etc.). Provide report on campaigns and fill the internal pipeline and CRM Collaborate with the traffic team and the studio for ad design. Client management: Have a consulting role for clients in terms of optimising campaigns, competitor analysis and creative ideas when reporting to clients. Work along with sales managers on preparing reports and presentations or sourcing new clients. Create and deliver sales documents using industry market trends, and marketing solutions. Liaise with clients proving articulate, clear briefs and defined ways to ensure smooth delivery and communication over the course of the project. Qualifications A degree in Media, Marketing, Management or similar, Knowledge of the Media industry, At least 1-3 years’ experience in Account Management or Campaign Management, Analysis and reporting skills, as well as good communications skills Good command of Excell, PowerPoint, French & English are mandatory, Extremely well organised & structured. What the company has to offer: Offices based in Paris, 9e Salary: basic + bonus Growing and development opportunities Training in their London office A fun and startup environment   Please send your CV to c.dangelo@eurolondon.fr Please note that only shortlisted candidates will be contacted

  • Ceci est une belle opportunité de direction au sein d’une entreprise dynamique en constante quête d’amélioration! Poste                 Vous définissez et mettez en œuvre la politique de relations avec la clientèle, afin d'optimiser la performance de l'entreprise et d'accroître la satisfaction du client. Vous défendez et portez la stratégie qualité client auprès de l’ensemble des directions. A ce titre, vous managez les équipes du service client et supervisez leur efficience, la qualité des réponses apportées et les réclamations. Management : Manage et encadre les équipes du service client, du support client technique et commercial. Motive les collaborateurs, évalue les performances individuelles et collectives, veille au bon climat social tout en assurant leur montée en compétences. Met en place les indicateurs de suivi de la satisfaction du client, suit leur évolution, les analyse. Analyse les raisons d’appels, garantit la qualité des informations remontées aux autres départements afin de mettre en place les actions correctives, met en place et organise des sessions de retour sur expérience régulières avec les services techniques et commerciaux. Définit les règles et les pratiques de réponse au client (best practices) par type de canal (courrier classique, téléphone, Internet ou messagerie électronique) et s’assure de leur application par les équipes. Ecoute client et analyse de la satisfaction : Pilote les process et les actions visant à développer la connaissance client de l’entreprise, la compréhension des besoins, des attentes et de la perception des clients. Propose les enquêtes de satisfaction clients, les met en œuvre, participe à l'analyse des résultats, les communique en interne auprès des équipes et des autres directions de l'entreprise, identifie des axes d'amélioration et suit leur mise en place. Développement de projets : Suit et aide au déploiements de projets transverses et d’amélioration à la stratégie. Suit et synthétise les actions internes d’amélioration de la culture client. Travaille en étroite collaboration avec l’ensemble des opérationnels de l'Entreprise pour répondre efficacement et rapidement aux clients. Déploie les process nécessaires.   Profil Bac+5 ou équivalent en Commerce, Management, Stratégie. Expérience de 10 ans minimum dans le management d’équipe. Expérience approfondie en centre d’appels Forte culture clients et orienté(e) résultats. Leadership et capacité à travailler en transverse Aptitude à écouter, à communiquer et à motiver ses équipes. Grande énergie, capacité de travail, gestion du stress, réactivité et autonomie. Sens des responsabilités pour être le garant de la qualité, de la bonne conduite des opérations et de l'atteinte des objectifs Anglais bon obligatoire.   Autres détails : Poste basé à MONACO Contrat Monégasque : sécurité sociale et Allocations familiales Monégasques Avantages société : Salaire fixe + variable + prime d’intéressement + 13ème mois, Tickets Restaurants   Merci d’envoyer votre CV à c.dangelo@eurolondon.fr Merci de noter que seuls les candidats retenus seront contactés

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