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  • This firm is a leading operator of fixed income and derivatives markets, with a network in excess of 2,000 institutional clients and more than 50 dealers. Customers rely on the platform to drive the evolution of fixed income and derivatives through flexible trading architecture and more efficient, transparent markets. Since the company started, it has partnered with its clients to provide an unmatched level of innovation, product development and service by applying technology to enhance and improve the trade lifecycle. The client service team reports to the client service manager, and works closely with the sales team to deliver the suite of products to clients on the buy side. As a Client Service Representative, you will be expected to deliver an excellent level of service to all clients, dealing with requests for information, queries and problems in an efficient and friendly manner and developing and maintaining a thorough understanding of the products and services in order to meet with clients' demands. Main Responsibilities include: *Liaise with Operations team to ensure clients are on-boarded in a timely manner *Support buy side clients with general platform/product queries *Support internal teams in getting clients connected; delivering initial user training *Work directly with the Regional and Specialist Sales Teams to on-board new clients, including training and the timely completion of relevant legal processes and documentation *Responsible for having at least 80% of assigned clients logging in to the latest version of the software *Ensuring 80% of assigned external users have a last login date of not more than 6 months *Monitor the system is prepared for daily trading and monitoring for potential problems throughout the day *Ownership of some buy side procedures and documentation *Fostering productive relationships with both Clients and other Sales & Client Services Representatives; and *Supporting team efforts to deliver great service, particularly around product launches. Essential Skills / Experience: *Fluency in an additional European language (German, French, Swedish, Danish, Spanish, or Italian) - to a native level, both written and oral is required *Educated to degree level or equivalent (exposure to studying Finance or Business is desirable) *Customer Service or Administrative experience within Financial Services is advantageous *Able to prioritise tasks and maintain a professional approach under pressure *Proven ability to work as part of a team *Results oriented and motivated to deliver excellent client service The core working hours are 8am-5.30pm however there are two additional shifts to consider: One to cover trading from 6.45am which operates from 6.45am- 4.00pm one day a week. Second shift covers trading from 8:30am to 6:00pm one day a week. Please note the recurrence of these shifts may vary each week depending on coverage. Additional shifts might be required to cover team holidays. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • A prestigious Investment firm is immediately hiring a Dutch AND French speaker to support the sales team. During this time, you will work with and support senior members of the Global Wealth Management client facing team in strengthening existing client relationships and pursuing new business opportunities with prospects. Essential Job Functions Responsibilities The work encompasses a broad range of responsibilities including:  Provide product information and sales support to clients and prospects  Gather critical data to respond orally and in writing to client information requests  Work closely with other Global Wealth Management Associates and Account Managers to set up sales meetings and offer overall support and follow up  Support Account Managers with all on-going sales, servicing and communication with clients and prospects Requirements  Numerate degree in Economics, Finance, Mathematics or similarly equivalent quantitative discipline  Fluent to a native level in Dutch and French  Demonstrated proficiency with Microsoft Excel  Strong interest in the financial markets, macroeconomics, and investment finance  Ability to articulate ideas/strategies clearly, both verbally and in writing  Personable, ability to develop client relationships into strategic partnerships  Ethical, collaborative, organised, self-starter, accountable, flexibility to adapt in a changing environment Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • Opportunity to join a market leading private equity fundraising advisor in London. Since inception the business has raised more than €19 billion of primary capital from global institutional investors for 20 leading private equity funds. Their client retention rate is 100% and they work with some of the leading brands in the private equity industry. Primary responsibilities * Supporting senior team members on all aspects of fundraising deal management * Conducting analytics into client deal portfolio, track record, team and market opportunity * Helping to prepare marketing materials (e.g. pitchbooks, PPMs, DDQs, case studies) * Helping to coordinate and prioritise client fundraising roadshow planning * Responding to investor Due Diligence questions * Helping to address any fundraising challenges * Preparing and maintaining fundraising tracking reports * Preparing and coordinating delivery of investor briefing notes for clients Client interface * Attend regular client meetings/conference calls * Significant senior client interaction during course of fundraise * Develop strong relationships with client peers * Develop relationships/credibility with client above peer level Additional opportunities within role * Origination rotation with opportunity to better understand an essential aspect of the business, attend meetings with General Partners (GP) and keep up to date with the European GP landscape * Secondaries rotation with opportunity to better understand an essential area of the private equity market whilst working within Project Management team Requirements and skills * High level of attention to detail required across all materials * Fluency in English essential and fluent French, German OR Scandinavian languages preferred * High level of organisation skill, ability to multi-task and meet deadlines * Strong English writing skills with ability to produce precise and thoughtful written content * Strong numerical and excel skills (modelling experience not necessary) * Excellent academic record * Experience of working in PowerPoint essential * Experience of working with CRM helpful but not essential Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • Are you born to be a Sales Person? Voulez-vous travailler dans un environment international en mettant en valeur votre expertise en tant que commercial en anglais et francais? Prospecting and working with enterprise customers is what you enjoy? This could be the job for you; On behalf of our leading client who is selling complex SaaS to internationa enterprises we are looking for a: Business Development Executive (M/F) Munich Job Description prospect selected strategic accounts in the French market in order to create hot leads and opportunities Representing the company at exhibitions in order to gain new potential customers Advise customers on products Organise and control and execute your planned sales activities in order to meet KPIs and sales targets Your Profile Fluent in French and English At least 2 years experience in a Business Development role Preferably a relevant degree i.e. in economics   Your benefits Career development opportunities Varied, challenging and exciting tasks in a competitive industry Opportunity for independent work A dynamic  working environment within an international team If you would like to apply for this exciting opportunity then please forward your CV in Word format to Luisa Gröger (l.groeger@eurolondon.de) All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

  • Do you have experience working in Sales role selling IT consulting and software development services? Are you motivated by a competitive salary and a great working environment? Are you a real hunter? This could be the job for you; On behalf of an international technology consultancy client we are looking for a: Business Development Manager (M/F) Munich Job Description Open the DACH market selling unique software solutions Prospect, identify and close new business independently Build/ maintain strong relationships with C-Level decision makers in the industry Run reports on sales opportunities Prepare and participate in exhibitions, qualify leads from contacts made throughout the event Prepare and hold successful sales pitches to customers you acquired Work hand in hand with the Senior Regional Sales Director and the Sales engineers to accompany the sales cycle until signature of contract Your Profile Hunter mentality Fluent in German and English At least 2 years experience in selling IT consulting and software development services Proven track record of new business acquisition and account penetration Solid understanding of software development methodologies and technologies Ability to work independently but also in a team with Senior Sales and Sales Engineer counterparts Willingness to go on business trips   Your benefits Low hierarchies in Germany since market and office is just being opened, however multinational company with 18 years experience and resources in the back to support Solid training program, open door policy and in general a work environments where questions are welcome and support is provided whenever required Opportunity to quickly develop your career due to companys massive expansion plans in the nearest future in the DACH region Very competitive fixed salary with an outstandingly rewarding variable component If you would like to apply for this exciting opportunity then please forward your CV in Word format to Luisa Gröger (l.groeger@eurolondon.de) All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

  • Do you have experience working as a consultant in the professional services environment? Are you motivated by a competitive salary and a great working environment? This could be the job for you; On behalf of an international client in the logistics trade we are looking for a: Business Consultant (M/F) Location: Munich Job Description Definition of current and desired status of Trade Compliance Processes Education of customer end users regarding the software (webinars, workshops) Documentation and definition of integration with customers ERP system Establishment of functional requirements then product modifications Working in line with the technical team to deliver customised software   Your Profile Fluent in English and German or French  BA/BS degree, MBA a plus 5+ years of consulting experience  in a Software professional Service environment Ability to travel globally 40% of the time Experience in Software implementation Ability to communicate complex processes to a wide audience including business, technical and executive  levels Ability to work independently Experience in logistics or global trade SaaS is a plus     Your benefits Career development opportunities Varied, challenging and exciting tasks in a competitive industry Opportunity for independent work A dynamic  working environment within an international team If you would like to apply for this exciting opportunity then please forward your CV in Word format to Luisa Gröger (l.groeger@eurolondon.de) All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

  • Responsibilities: * Being the first point of contact for customers via live chat, email and telephone * Recognize high spending or priority level customers that can be passed to the private shopping team to help develop the online team customer base. *Managing all customer needs and questions; chasing orders, resolving simple technical issues and forwarding customers queries to the significant teams where necessary. *Reply to any customer complaints; making sure the highest levels of support and service are given and co coordinating with the customer care supervisor and eshop manager to ensure a suitable solution. About you: *Excellent experience with Customer Care in an office environment or in a retail shop *Excellent written and verbal communication skills. Fluency in French or Italian needed *Excellent written skills and excellent communication skills *Able to take initiative *Excellent eye for detail and good organizational skills *Experience with Microsoft packages

  • Head of Export FMCG - Fluent French Surrey Reporting to the CEO and Head of Sales, we have an exciting opportunity to head up the International business for a highly successful, award winning Export business . The role will be to drive business forward, on a Pan European basis. Requirement is to manage existing large, well known brands and operators, as well as win new business and ultimately develop the team further. An entrepreneur who is flexible and can work as part of a team is what we are looking for! You will be required to; Construct a written business plan, to be agreed with the Head of Sales and CEO, which is in line with the company Strategic Plan. The Business Plan covers all existing accounts and prospects and is to be produced each financial year and reviewed quarterly. The plan will include sales turnover, margin, customer and product penetration objectives. To be responsible for the revenue and profit on the Export business and maintain a product price strategy across all key product categories which meets the company's targets To maintain contact with the Purchasing team and also other relevant contact points within each of the Customer's Organisation. To generate new business and grow existing business. To work proactively with the "End User" customers to gain listings for products that will be sold through our network of National Account Customers and wholesalers as designated. Seek opportunities to promote our products to the sales teams of major customers and carry out such training, as may help them sell more of these products. To maintain a comprehensive file for each customer to include correspondence, a copy of the sales plan, pricing and rebate details, each month. Customer call reports a site directory, copy of any contract, product range and forecasts. To organise promotional activity to boost sales levels in conjunction with the Purchasing and Marketing teams of customers. We are seeking applicants with: A proven track record in Export Sales to a Pan European market (FMCG). Fluency in French/English. Entrepreneurial. Commercial. Ability to self manage and be autonomous. Strong Decision Making ability. Good Planning and Organising skills. Flexibility and adaptability to different culture and ways of doing business. Strategic perspective. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Bilingual Operations Assistant - French, Spanish, Italian or Japanese London Do you speak one or more of the above languages (as well as fluent English) and have previous experience in Operations/Administration or Customer Services and strong Excel skills? We have an exciting opportunity for someone to join a rapidly expanding E-Commerce company as an Operations Assistant. Roles and responsibilities: *Answer all incoming customer queries via email (Across all of our European platforms) *Processing customer orders *Organising returns or exchanges of goods *Customer service experience and the ability to deal with difficult customers is highly beneficial. *Liaising with warehouse on packing and shipment. *Working towards group and individual KPIs and targets. *General administration duties as and when required. *Update and generate sales reports on a monthly basis. *Place Orders with Suppliers. *Improve current operation process by setting and maintaining automated data processes. *Use data modelling practices to analyse clients' needs and suggest operational improvements. *Schedule and lead meetings with clients on specific lines of the business. *Assist with all aspects of administrative management, directory maintenance, logistics (relocation), equipment and storage. As an operation assistant, you will possess the following key skills: *Excellent customer service skills *Knowledge of MS Word and MS PowerPoint. *Excellent Knowledge of Excel (Basic formulas and Pivot Tables) *Effective presentation and communication skills *Organisational skills *Clear and confident phone handling skills *The ability to provide a high level of service, sometimes under pressure in a busy environment. *The ability to work flexibly. *A positive and professional approach to workload. *Excellent attention to detail. *Excellent fluency in written and spoken English is essential *May be required to carry out occasional accounts duties. *Previous administration experience is desirable but not essential *Fluency in one of the other following languages is highly beneficial: JAP, IT, FR, ESP. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Business Development Representative Spanish, French or German speaking - 31k OTE Calling all recent grads, exciting opportunity with 4 weeks training in Washington (America) paid for by the company. With a start date of the 1st of June, I am currently working with a client who specialises in SaaS. As a Business Development Representative your tasks will be, but not limited to: *Serve as the first in-depth point of contact to prospective partners and customers *Call on new prospects and develop business relationships with meeting industry associations *Provide detailed product information and make presentations for the same *Partnership opportunity identification and qualification *Partner with senior sales team to achieve new-booked business and industry partnership quotas *Provide product information to prospective customers and industry association partners *Demonstrate solution-selling and relationship-building skills Experience *Bachelor's degree with strong academic credentials *No minimum sales experience required, but some preferred *Strong sense of initiative and personal leadership demonstrating the ability to function independently, but must also be able to contribute to team initiatives *Strong business acumen, ethics and high integrity *Comfortable using general office software applications *Excel at developing relationships over the phone *Ability to handle high outbound call volume with corresponding high talk time *Must be articulate, organized, detail-oriented, and the ability to multi-task in a dynamic, fast-changing entrepreneurial environment *Excellent communication skills (verbal and written) *Not required, but prior use of sales automation products such as Salesforce.com and web collaboration tools like WebEx a plus If you have the relevant experience and are interested in this opportunity, please contact Manuel Da Silva at Euro London Appointments - m.dasilva@eurolondon.com or 44 (0)207 029 3799 Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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