If you are a German speaker who loves travelling and tourism then we have a hot new role for you! We are currently recruiting for a German speaking Customer Service role on behalf of a client in the travel industry. The role is hybrid, with 2 days a week in the office in Southampton. The salary is £26,000. The ideal candidate must be a fluent German speaker, able to demonstrate a passion for travel, and have experience working in an office based customer service environment. Responsibilities of the role: * Acting as a main point of contact for German and English speaking Customers * Providing quality assurance on customer service and experience * Working closely with the team to maximise customer satisfaction and retention What we're looking for: * Native fluency of German * Demonstrable passion for travel and tourism * Previous customer service experience * Excellent communication and organisation skills If this sounds like you, apply today!

Dutch speaking Travel Customer Services - Ashford - £28,000 excellent benefits We have an exciting new role as part of a growing International Customer Service team based in Ashford, Kent. The role will initially be on site for 3 months during the training and induction period and later will become a hybrid role, 1 week on site, 1 week home based. Working within the travel industry for this well respected consumer brand you will be working on a B2C level with customers requiring assistance in Dutch. We are looking for articulate, energetic and enthusiastic customer service professionals with a passion for delivering great customer experience and an ability to positively interact. Some of your key duties: * Provide customer service solutions for all contacts via either phone, email, social media or other contact channels * Consistently strive to meet or exceed defined performance expectations as set by management, delivering a consistent brand experience during all customer interactions. * Inspire loyalty and build rapport with our customers and business partners through a personalised and efficient service driven by the customer needs. * Manage time effectively and prioritise * Provide a seamless customer experience through effective use of systems information and tools. * Demonstrate drive and satisfaction to offer optimal customer service levels. * Actively participate in company initiatives, training and events. * Take ownership of personal development while aligning with team priorities and company goals. * Working as a team player striving towards the same goal. Skills required * Strong customer service and communication skills - listening, written, verbal, etc. * Active listening, appropriate conversation pace, problem identification, judgement and resolution. * Demonstrate empathy, self-awareness, cultural sensitivity. * Ability to customise generic information. * Strong web-based navigation and IT skills. * Bi-lingual skills in Dutch and English * Availability to work shifts and weekends This role is to start ASAP and you are required to be in commuting distance of Ashford or available to relocate closer. All candidates must have the right to work in the UK to be considered for the role. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

Are you a French speaker in/near Bristol looking for a well-paid role with great benefits and opportunity for progression? I'm recruiting for a French speaker on a permanent basis to work in a Customer Service role. The salary will be between £26,500 - £30,000 (depending on whether you are happy to work weekends or not) with an additional £3,000 bonus available based on personal performance. The position will be on a hybrid basis with a mix of office based work in Bristol and home working. Some of your responsibilities will include: - Responsibility for French & English inbound and outbound phone contact, email & live chat. - Taking ownership of any challenges through to resolution in French - Providing constructive feedback from French speaking customers and contributing to improvements in company process What we're looking for: - Native level fluency in French - Customer service experience essential - Commutable distance to Bristol essential - Strong administration skills essential - Great communication and teamwork ability essential There are excellent benefits involved in the role and this is a fast growing company with excellent opportunities for progression. If interested, please apply or send your CV to t.chau@eurolondon.com

I am partnering with an international and growing private academic institute for higher learning. They are growing their examinations team and are looking for a Exams Coordinator to join their office in Frankfurt am Main. The role is offered as a hybrid position, 3 days in the office and 2 days optional in a home-office.     Examination Coordinator (m/f/d) – Academic Institute Permanent Position/ Hybrid / Frankfurt am Main   The Challenge As the new Examination Coordinator you will be in charge of the organisation, planning and implementation of the exam procedures. This will include scheduling exams, organising the content for the written exams and conducting the exams in cooperation with supervisors. Other responsibilities will include: Manage the grades process and if there are objections Preparation and submission of applications to the examination board Be the point of contact for the organisation of the exams Work to better the exams process and documentation Work together with other departments on projects to ensure the quality of the examination office and the examination procedures   The Right Candidate As the new Examination Coordinator you can either be at an entry level or more experienced. People coming from other types of roles and industries and sectors are also more than welcome. Your experience should include: Experience in a back-office, administration, coordination, support type role Interest in education, training and coaching Strong planning and organizational skills, with the ability to work on multiple projects with multiple deadlines Excellent listening, oral, and written communication skills Ability to work independently and manage priorities Very good German and English is essential   The Benefits This is a fantastic opportunity for someone who is looking for an international and growing work place. Interested? If you meet these criteria then please send your full application with the reference number 352099 via email to Karin Furberg at k.Furberg@eurolondon.de or give me a call at +49 (0)69 219 32 218.

I am partnering with a procurement and supply chain consultancy, who works together with an internationally known food & drinks outlet. We are currently recruiting a Customer Success Manager (m/f/d) to join the growing team in Germany. This is an unlimited and permanent role to be based in the Düsseldorf area, working hybrid (3 days office/ 2 days home-office) and you will be working towards the DACH region.    Customer Success Manager (m/f/d) - DACH - Düsseldorf area – permanent contract – hybrid -   Your responsibilities As the new Customer Support Manager, you will be the point of contact to your clients/ partner network in the DACH region and act as the interface between the partner network and the rest of the organisation: i.e. distribution, supply chain, procurement and marketing. Other responsibilities will include: Be the main point of contact for your clients/partners, make sure their needs are met With new clients, be in charge of the on-boarding and potential training Build long term relationships with the partners Visit partners in your region Help and support the communications team by ensuring your clients/ partners are kept up to date with changes and new information Work closely with the partners to gather feedback and insight in order to improve processes. Problem solve and escalate when needed   Your qualities To succeed in this role, you will bring the following qualities with you: Experience in an account management, client success and customer support type of role. Any experience in supply chain or distribution management is of advantage Any experience in food & drink and restaurants is of advantage Excellent communication skills (oral and written, including presenting), in German & English Excellent planning, organisation, and time management skills Great presentation skills Analysis – collate, evaluate, and manipulate data Strong customer focus and service skills Ability to manage varied range of queries relating to different topics   Your benefits You will be working in an international environment where you will be using your language skills interchangeably. This is a great opportunity for an account management and customer support professional to join this very dedicated team. Interested? Please send your CV with the reference number 352058 to Karin Furberg k.furberg@eurolondon.de or give me a call at 069-219 32218. I look forward to hearing from you!

Looking for a new and exciting opportunity in the luxury travel industry? Look no further! Euro London Appointments is working with a leading high-end service provider, seeking a passionate and driven individual to join their team. As a successful candidate, you will create tailored holidays and travel arrangements, provide administrative assistance, and promote exclusive events. You should have 1-2 years of experience in a similar role, proficient Amadeus knowledge, and exceptional communication skills in German and French (Italian is a plus). Our client offers a competitive salary, annual leave, remote working holidays, a sabbatical after 5 years, and many more benefits. Apply now to start your journey in this captivating field! Given the nature of the role, candidates must have an excellent command of German, French and English (both written and oral). If you feel you are a suitable candidate for the role and are available immediately, please send your CV in WORD format to a.crisan@eurolondon.com. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements.

We are partnering with an international corporation offering medical, security and travel safety services to corporate companies across all industries. They help organisations to reduce the exposure and to mitigate the health and security risks of their employees when traveling or working remote both nationally and internationally. As the team in Germany is growing, they are looking for an Account Manager - DE to join their office in Rhein Main. The role is offered as a hybrid position and some travel is to be expected.   Account Manager (m/f/d) Permanent Position/ Hybrid / Frankfurt am Main area   The Challenge As the new Account Manager, it will be your responsibility to manage a set amount of key clients in Germany and grow the revenue within these accounts. Although the role is focusing on existing business, the responsibility is to gain new business and a hunter type personality is wanted. This is a very consultative sales role with sales cycles of up to one year. As a Sales driven individual you will: Win new business and develop business relationships within existing accounts Identify and establish long lasting relationships with key stakeholders Consult and met with the clients to discuss their needs Planning and executing the sales strategy for your region Build a portfolio of satisfied clients   The Right Candidate You will have a proven track record in Sales and Business Development and ideally have a consultative sales approach. Experience of selling at a senior level and mapping business requirements across an organization Ideally experience having sold a service Strong organizational skills, with the ability to work on multiple projects with multiple deadlines Excellent listening, oral, and written communication skills Strong analytical and problem-solving skills to identify sales gaps Ability to work independently and manage priorities Fluent German and English is essential   The Benefits This is a fantastic opportunity for a sales professional to join this growing team and be part of a very successful and international company. Our client is offering a competitive salary package depending on your prior experience. I would be happy to discuss this with you further upon receipt of your CV. Interested? If you meet these criteria then please send your full application with the reference number 351946 via email to Karin Furberg at k.Furberg@eurolondon.de or give me a call at +49 (0)69 219 32 218.

I am partnering together with an international and growing private academic institute for higher learning. They are growing their Student Services team and we are looking for two Student Advisors, one for the DACH market and one for international students. The role is based centrally in Frankfurt am Main and is a full time role offered as hybrid (3 days office / 2 days home-office).   Student Advisor (m/f/d) – Fluent German or Fluent English Permanent Position/ Hybrid / Frankfurt am Main   The Challenge As the new Student Advisor and part of the student services team, it will be your responsibility to support students with the transition into student life and assist and help them during their time at the university. This will include giving advice and answering any questions in regards to the study programme that you are in charge of, as well as general support and problem solving regarding the every day life at the Uni. Your responsibilities will include: Individual support to the students in regards to questions surrounding the different student programmes or student life in general Organise smaller and larger events and different information evenings to support the students Manage all documentation surrounding the student services: for example student IDs, invoices, student data Work closely together with other departments in the school such as the faculty, programme teams, career counselling etc.   The Right Candidate For this role we are looking for someone with a background in customer support. We are happy to consider candidates with fluent German and/ or English and as there are 2 roles, both mor junior and more experienced candidates. Your experience should include: University degree or equivalent is of advantage Experience in a customer support, account management, office support, administrative role Interest in education, training and coaching Strong organizational skills, with the ability to work on multiple projects with multiple deadlines Excellent listening, oral, and written communication skills Ability to work independently and manage priorities Fluent German and/ or English is required   The Benefits This is a fantastic opportunity for someone interested in supporting and working with people. You will be joining a growing team and be part of a very successful and international organisation. Interested? If you meet these criteria then please send your full application with the reference number 351945 via email to Karin Furberg at k.furberg@eurolondon.de or give me a call at +49 (0)69 219 32 218.

Suchst du den Karriereeinstieg in einer führenden Personalberatung mit Fokus auf den Bereich Private Equity? Mein Kunde sucht zum nächstmöglichen Zeitpunkt eine:n Research Analyst:in am Standort Frankfurt.   Als Research Analyst:in bist du in der ersten Stufe einer klar ausgelegten und personalisierten Karriereleiter, bis zum Principal Consultant oder Team Lead.   Die Firma:  stetiges Wachstum seit 25 Jahren Marktführer im Private Equity Recruitment 80 Mitarbetiende Europaweit kleines Team in Frankfurt Demnächst Umzug in ein neues Büro und Vergrößerung des Teams  Die Stelle: Du baust langfristige Beziehungen zu Private Equity Kandidat*innen auf und begleitest sie ab ihrer ersten Position nach der Uni. Du unterstützt die Consultants beim Daily Business durch: Active Sourcing sowie Sourcing durch das interne Netzwerk Führung von Erstinterviews   Aufbau eines Kandidat*innennetzwerks Marktrecherche Allgemeine Administration und Organisation Dein Profil: Ein erfolgreich abgeschlossenes Hochschulstudium Erste Berufserfahrung im Bereich Private Equity oder Recruiting gerne gesehen Ambitioniert und auf der Suche nach einer Karriere in einem professionellen Umfeld Fließendes Deutsch und Englisch in Wort und Schrift Weitere Details: Relocation Package bis zu 1.000 Euro Mentoring Programm und drei Wochen intensives Training Homeoffice möglich, jedoch arbeitet das Team gerne zusammen im Büro 25 Tage Urlaub, halber Tag Urlaub an deinem Geburtstag Company Events und Reisen Betriebliche Altersvorsorge Ein Volunteering Day im Jahr Interesse? Dann freue ich mich auf deine Bewerbung! Melde dich gerne per Lebenslauf bei mir, Elisabeth Jörgens.  Vielen Dank für Deine Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist. Wir versichern Dir, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Deine Bewerbung nur mit Deiner ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote findest Du auf unserer Webseite.

Our client is an international and growing private academic institute for higher learning. They are growing their sales & marketing team in Germany and are looking for a Sales Coordinator - Germany to join their office in Frankfurt am Main. The role is offered as a hybrid position, 3 days in the office and 2 days optional in a home-office.     Sales Coordinator (m/f/d) – Academic Institute Permanent Position/ Hybrid / Frankfurt am Main   The Challenge As the new Sales Coordinator, you will be part of the inbound sales & marketing team. You will manage and look after the inbound leads from both B2B and B2C clients. They will contact you over phone, email, social media and chat. Your responsibilities will include: Develop an understanding of the core education and academic portfolio Advise and consult the interested clients in regards to the different courses, training and executive educations that are on offer Have ownership of a specific part of the product portfolio and help to manage and market the product Working closely with marketing to plan and execute marketing campaigns within your region. This can me emailing campaigns, social media, events etc. Work closely with the product management team in order to be able to offer your clients custom made product solutions   The Right Candidate As the new Sales Coordinator you can either be at an entry level or more experienced. People coming from other types of roles and industries and sectors are also more than welcome. Your experience should include: Experience in a sales, consultancy, sales- or marketing support, inside sales, coordination, customer service/ support, call centre Interest in education, training and coaching Strong organizational skills, with the ability to work on multiple projects with multiple deadlines Excellent listening, oral, and written communication skills Ability to work independently and manage priorities Fluent German and good English is essential   The Benefits This is a fantastic opportunity for someone interested in moving into sales & marketing. You will be joining a growing team and be part of a very successful and international company. Our client is offering a competitive salary package depending on your prior experience. I would be happy to discuss this with you further upon receipt of your CV.   Interested? If you meet these criteria then please send your full application with the reference number 351817 via email to Karin Furberg at k.Furberg@eurolondon.de or give me a call at +49 (0)69 219 32 0.