Kundendienstleistungen & Call-Centre

Um der gestiegenen Nachfrage nach zwei- und mehrsprachigem Customer Service und Call Centre Mitarbeitern unserer Kunden gerecht zu werden, hat sich Euro London auf die Beschaffung von sprachlich kompetenten Mitarbeiter spezialisiert. Wir sind besonders stolz auf unser umfassendes Netzwerk, bestehend aus zahlreichen europäischen Standorten und vernetzten Personalberatern. Dies ermöglicht uns, ein Vorreiter im Bereich der zwei-und mehrsprachigen Personaldienstleistung zu sein.

  • Multilingual Export Administrator - fluent French or Polish - Kirkby in Ashfield - £23,000 salary progression benefits Our client is a global leader providing high end products to the European and global markets. Their successful export department, which has experienced steady growth for the last 10 years, is looking to appoint a graduate looking to build their career in Export/Customer Administration. For these roles it is essential to speak fluent French, or Polish fluently. Candidates speaking more than one language fluently, i.e Italian & German, Polish & Spanish, will be highly considered. Reporting to the Export Sales Manager you will form part of a thriving international team working in a dynamic multinational environment. Core Responsibilities: The role is to provide full administrative support to overseas agents, distributors and customers. This involves dealing with a wide variety of customer enquiries, order processing, quotations, dispatch and all aspects of customer service. In addition, will you be expected to translate company literature into your mother tongue. More important is a professional and mature attitude and the capacity to effectively resolve customer queries using initiative. You will be a qualified graduate with ideally some business/office skills in a commercial environment. Required Skills: High business fluency in French or Polish both written and spoken is essential, along with English which is the company business language. Translation skills are also required as this is an important part of the role. This is a fast moving environment and candidates must be highly organised with great attention to detail and be able to work to tight deadlines. A strong work ethic is essential. Hours of work are Monday - Friday, 8:30am-5:00pm. For a more detailed job spec and more information on the role and company please email me your CV asap on the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • With the vaccine rolling out fast across the country, things are finally starting to look up for society and our economy. However, getting a job is harder than ever nowadays with companies hiring less and an increasing number of candidates on the market due to redundancy. Fortunately, for one lucky German speaker, I have a fantastic opportunity that offers stable work for a very competitive salary along with great benefits. Please note that this role is a fixed-term contract until October with the possibility to become permanent. What we are looking for: * Native level German * Customer service experience preferred but not essential * Ability to work well within a team * Outstanding communication skills / telephone manner This really is a fantastic opportunity and I expect the competition to be fierce so if interested, please apply with your CV or contact me directly on t.chau@eurolondon.com.

  • I am recruiting on behalf of a market leader in payments and currency conversions. Their Dynamic Currency Conversion system allows credit/debit card holders to choose the currency in which they would like to make a payment. Their global presence continues to grow and to support one of their largest clients they are currently recruiting for a                                                   Key Account Manager - Frankfurt Duties and Responsibilities As the Key Account Manager to one of the biggest clients you will join a highly motivated team to ensure the solid client relationship continues to thrive. The Key Account Manager will have excellent Client Facing skills, you will enjoy problem solving and you will have the ability to think on your feet. You will be responsible for Building relationships within the client and across the organization Supporting the client with training on services available Be the first point of contact for the client for any issues and escalations Analysis and reporting on take up of services by merchants You will work closely with the client to support their sales activities and assist in devising new ways to improve uptake of the service.   Requirements You will be a proactive individual who is looking to learn and develop your career in a Relationship and Key Account Management role. You will have the following skills Experience of supporting a team with excellent Relationship management skills Client Service background, this could be gained from the travel or hospitality industry Team oriented Excellent judgment, ability to handle confidential information Fluency in German and English is essential   This is an excellent role for a candidate with a hospitality or tourism background who is passionate about great client service. Alternatively you have previous Relationship or Key Account Management experience.  This role is for a proactive and motivated candidate, if you feel that is you, send your cv and we can talk in more detail. Interested? Please send your CV via email to Emma Brady at e.brady@eurolondon.de Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com  

  • With the vaccine rolling out fast across the country, things are finally starting to look up for society and our economy. However, getting a job is harder than ever nowadays with companies hiring less and an increasing number of candidates on the market due to redundancy. Fortunately, for one lucky German speaker, I have a fantastic opportunity that offers stable work for a very competitive salary along with great benefits. Please note that this role is a fixed-term contract until October with the possibility to become permanent. What we are looking for: * Native level German * Administration/customer service experience preferred * Ability to work well within a team * Outstanding communication skills / telephone manner This really is a fantastic opportunity so if interested, please apply with your CV or contact me directly on t.chau@eurolondon.com.

  • German Inbound Sales Representative - Barcelona, Spain My client currently looking for German Inbound Sales Representative professionals to work for a leading international company in new technologies. The job opportunity is based in the tropical Barcelona, Spain. Benefits · Salary: 20.778€ gross/year - up to 26.294€ gross/year · Monday to Friday, 39h per week (from 08.00 to 20.00) · 6 weeks of initial training. · 3000€ sign up bonus! · Safety Package · Flight ticket · Taxi to the airport · Taxi from the airport in Spain to your new accommodation · Accommodation · PCR test costs · Support with a private Health Insurance Requirements -Native level of GERMAN and fluent English -Prior phone experience in inbound communications - 1 Years of experience on advertising, PPC Campaigns or Sales. -Excellent sales and negotiating skills with experience dealing with all types of customers -Passionate about Marketing, technology and online Advertising, with a desire to learn and develop.

  • Du hast erste Erfahrung im Customer Service? Du suchst nach einer neuen Herausforderung und bist kundenorientiert? Qualität ist die wichtiger als Quantität? Arbeitest du gerne in einem internationalen und sympathischen Team? Dann wir haben eine Stelle für dich!   Customer Service Representative (m/w/d)  Deine Aufgaben   Ausgezeichnete Kundenberatung sowie Bearbeitung der Kundentransaktionen (Bestellungen, Angebote oder Retouren) - auch von internationalen Kunden Sicherung der Kundenzufriedenheit Unterstützung des Customer Service Teams Das bringst du mit   1-2 Jahre Erfahrung in dem Bereich Customer Service Deutsch als erste Sprache; fließend Englisch Kundenorientierte Einstellung, Teamfähigkeit sowie Überzeugungskraft Was erwartet dich Ein sehr moderner Arbeitsplatz in München   Dynamisches und Zielorientiertes Team, in dem jeder Mitarbeiter geschätzt wird  Persönliches Wachstum, durch strukturiertes Lernen und Entwicklung    Sollte diese Stelle interessant für dich sein oder solltest du noch weitere Fragen haben, dann freue ich mich über deinen Lebenslauf im Word Format sowie deine Zeugnisse an Priscila Fiechtner, p.fiechtner@eurolondon.de Für weitere Fragen stehe ich dir jederzeit gerne unter 089-23239580 zur Verfügung.      Vielen Dank für deine Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern dir, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und deine Bewerbung nur mit deiner ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird.   Weitere offene Stellenangebote findest du auf unserer Webseite www.eurolondon.de.    

  • French Export Administrator - fluent French - Kirkby in Ashfield - £23,000 salary progression benefits Our client is a global leader providing high end products to the European and global markets. Their successful export department, which has experienced steady growth for the last 10 years, is looking to appoint a graduate looking to build their career in Export/Customer Administration. For these roles it is essential to speak fluent French, and English fluently. Candidates speaking additional languages fluently, i.e Italian & German, Polish & Spanish, will be highly considered. Reporting to the Export Sales Manager you will form part of a thriving international team working in a dynamic multinational environment. Core Responsibilities: The role is to provide full administrative support to overseas agents, distributors and customers. This involves dealing with a wide variety of customer enquiries, order processing, quotations, dispatch and all aspects of customer service. In addition, will you be expected to translate company literature into your mother tongue. More important is a professional and mature attitude and the capacity to effectively resolve customer queries using initiative. You will be a qualified graduate with ideally some business/office skills in a commercial environment. Required Skills: High business fluency in French, both written and spoken is essential, along with English which is the company business language. Translation skills are also required as this is an important part of the role. This is a fast moving environment and candidates must be highly organised with great attention to detail and be able to work to tight deadlines. A strong work ethic is essential. Hours of work are Monday - Friday, 8:30am-5:00pm. For a more detailed job spec and more information on the role and company please email me your CV asap on the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • This role is for a German AND French speaking Customer Service Team Leader. As restrictions ease and covid cases drop, a lot companies are calling their home workers back into the office. Many of us have enjoyed this new way of working and candidates applying to jobs now will be hoping they can benefit from it too. Fortunately, we are recruiting for a brand new exciting position that will be permanently remote. What are we looking for: - Fluent in French AND German - Experience as a supervisor / team leader preferred but not essential. Someone who has had senior customer service responsibilities will be sufficient for this role! - Good leadership skills - Quiet home working environment with a good internet connection - Contact centre experience This is a great opportunity to either build on your management experience or get some under your belt. It's a growing company and offers the very enticing prospect of permanent working from home! If interested, please apply with your CV or send it directly to t.chau@eurolondon.com

  • Multilingual Export Administrator - fluent French/Italian/Polish - Kirkby in Ashfield - £23,000 salary progression benefits Our client is a global leader providing high end products to the European and global markets. Their successful export department, which has experienced steady growth for the last 10 years, is looking to appoint a graduate looking to build their career in Export/Customer Administration. For these roles it is essential to speak fluent French, Italian or Polish fluently. Candidates speaking more than one language fluently, i.e Italian & German, Polish & Spanish, will be highly considered. Reporting to the Export Sales Manager you will form part of a thriving international team working in a dynamic multinational environment. Core Responsibilities: The role is to provide full administrative support to overseas agents, distributors and customers. This involves dealing with a wide variety of customer enquiries, order processing, quotations, dispatch and all aspects of customer service. In addition, will you be expected to translate company literature into your mother tongue. More important is a professional and mature attitude and the capacity to effectively resolve customer queries using initiative. You will be a qualified graduate with ideally some business/office skills in a commercial environment. Required Skills: High business fluency in French,Italian or Polish both written and spoken is essential, along with English which is the company business language. Translation skills are also required as this is an important part of the role. This is a fast moving environment and candidates must be highly organised with great attention to detail and be able to work to tight deadlines. A strong work ethic is essential. Hours of work are Monday - Friday, 8:30am-5:00pm. For a more detailed job spec and more information on the role and company please email me your CV asap on the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Our client is an international software company providing a social media management platform to businesses and agencies. Due to growth in the DACH region, they are now expanding and recruiting for a number of Sales Consultants - Inside Sales to join their growing team in Berlin.  If you are a passionate junior to mid-experienced sales candidate, this could be the role for you!     Sales Consultant – Inside Sales SaaS Permanent Position / Berlin   Your new duties and responsibilities As the new Sales Consultant – Inside Sales, it will be your responsibility to generate business through acquiring new customers and clients within the DACH region. Your clients will be social media & marketing professionals from small- medium and large companies within different industries. It will be your role to pre-qualify leads, discuss opportunities with clients over the phone, and work closely together with the senior sales staff across the DACH region. Your day-to-day duties will include: Proactively identify opportunities and contacts with new clients Lead generation: qualifying cold leads and following up on warm leads Make outbound calls to win new B2B customers Monitor and record sales activities and opportunities in CRM Set up and agree meetings and demonstrations for senior sales staff Work towards daily, weekly and monthly KPIs With time also negotiate and close deals   Your profile As my client has a number of positions open and are happy to see candidates with no to little experience, as well as someone with a few years sales experience already. The ideal candidate should have the following qualifications: Ideally University degree in Business or an equivalent education Some first experience in direct sales B2B is of advantage Ideally some experience within telesales, inside sales, outbound call centre, lead generation or telemarketing Excellent relationship building skills Ideally good knowledge and interest in software and/ or social media marketing Customer Service Oriented Strong communication skills Fluent German and good English   Your Benefits Our client is offering you a place within an exciting and growing technology company. This is a great opportunity to start out in sales and to 9learn and develop. There are promotion possibilities and a clear career path to, within a short timeframe, grow into an Account Executive role. The salary range offered for this position consists of a basic fixed salary along with commission possibilities per month. Interested? If you meet these criteria then please send your full application via email with reference 345197 to Karin Furberg at k.furberg@eurolondon.de. I look forward to hearing from you!