Kundendienstleistungen & Call-Centre

Um der gestiegenen Nachfrage nach zwei- und mehrsprachigem Customer Service und Call Centre Mitarbeitern unserer Kunden gerecht zu werden, hat sich Euro London auf die Beschaffung von sprachlich kompetenten Mitarbeiter spezialisiert. Wir sind besonders stolz auf unser umfassendes Netzwerk, bestehend aus zahlreichen europäischen Standorten und vernetzten Personalberatern. Dies ermöglicht uns, ein Vorreiter im Bereich der zwei-und mehrsprachigen Personaldienstleistung zu sein.

  • With lockdown easing and the sun coming out in scorching heat, you can't help but feel optimistic again for the future of our society and economy. Companies are starting to hire again and in this particular case we have a fantastic opportunity for a lucky trilingual speaker of French, Spanish and English. You will be expected to look after key French and Spanish speaking accounts and the job will be on an initial 3 month fixed-term contract, however it is likely this will be extended. For this job you must have: - Fluent French - Fluent Spanish - B2B Customer service or Account Management experience - Outstanding communication skills and telephone manner If you would like to find out more about the position and think you meet the above criteria, please do apply and I will call to discuss your application further if you are suitable for the role. I expect the competition for this vacancy will be very fierce so don't wait around! I look forward to receiving your application

  • You have just graduated and want to take a head start into your career? You have already gained some experience in sales or logistics? You speak English & German OR English & Korea fluently?   On behalf of a renowned chemistry enterprise we are currently looking for an Inside Sales Support (m/w/x) to start 1st  September 2020 12 month contract YOUR JOB: ·         Key account management of existing customers as well as managing the domestic and international ·         dealer network of a defined area ·         Processing of orders: receipt, internal processing, payment monitoring of payment in advance and ·         invoices at due date, dunning, processing of reorders in coordination with internal logistics for ·         warehouse orders, monitoring of monthly / annual target achievement ·         Independent correspondence and related additional administrative work within the area of responsibility ·         Sales support for a smooth and timely processing of customer orders ·         Sales support for new customer acquisition as well as for the expansion of customer relations YOUR PROFILE: ·         You have completed commercial training, Bachelor's degree or equivalent training ·         You have first professional experiences in Sales, Logistics or skills related to Korean business ·         You have high service orientation and a friendly demeanor ·         You are independent, have a structured way of working and own good organizational skills ·         You have excellent communication skills + empathy in dealing with national + international contacts ·         You are fluent in English plus fluency in either German or Korean! ·         You have knowledge of MS Office + SAP / ERP + SCM Systems THE COMPANY: Our client is one of the top 10 enterprises in the chemical industries.   If this piqued your interest, please send your CV, your earliest entry date, your salary requirement as well as 5 bullet points why you are highly suitable for the role to: e.brady@eurolondon.de

  • Sind Sie ein Koordinationstalent mit hervorragenden Kommunikationsfähigkeiten? Sie sprechen Deutsch und Englisch fließend? Sie würden gerne ein aufstrebendes und expandierendes Unternehmen in der Office-Koordination unterstützen?   Wir suchen ab sofort für ein internationales und namhaftes Consulting-Unternehmen aus der IT Branche zunächst befristet auf 3 Monate in Teilzeit eine(n)   Office Coordinator (m/w/x) - Teilzeit Location: Düsseldorf 20h / Woche (Steigerung der Stundenanzahl ggf. bei Vertragsverlängerung möglich)   IHRE AUFGABEN: Sie kümmern sich um alle anfallenden Office-Koordinationen. Generell bedeutet dies die Zuständigkeit für das Office-Management, die Kundenbetreuung, die interne und externe Veranstaltungsorganisation sowie die Koordination und Überwachung der Reinigungs- und Wartungsservices. Detaillierter beinhält dies: Rezeptions- und Besuchermanagement Organisation von Firmenevents und Cateringanfragen Sicherung von SLA (Service Level Agreement) & Kontrolle der Einhaltung von Standards durch ‚floor walks‘ Zusammenarbeit mit dem Gebäudemanagement und dem Sicherheitsdienst zur Abstimmung und Lösung von Problemen Organisation und Buchung von Meetingräumen Bestellung von Büromaterial Postversand außerdem: Koordination von Gesundheits- und Sicherheitstrainings sowie Agieren als Ersthelfer/in und Brandschutzwart/-wärtin (Kurs wird gestellt) IHRE FÄHIGKEITEN: Sie konnten bereits einige Jahre Berufserfahrung im Bereich Office Administration und/oder Hospitality sammeln. Sie haben ein Händchen für individuelle Anliegen und kommunizieren vom Reinigungsservice hin zum CEO stets professionell. Zu Ihren besten Eigenschaften gehören Pünktlichkeit und Organisationstalent. Sie arbeiten eigenständig und Ihnen gefällt es als ‚Allrounder‘ und Ansprechpartner im Alltag einer Firma zu wirken. Mit ihrem Blick für’s Detail sind Sie in der Lage den Service-Standard kontinuierlich auf höchstem Niveau zu halten. Sie sprechen Englisch und Deutsch fließend. DAS UNTERNEHMEN: Unser Kunde ist ein international renommiertes IT-Consulting-Unternehmen, das aktuell innerhalb Deutschlands expandiert. Hinsichtlich seiner Services ist das Unternehmen spezialisiert darauf u.a. Lösungen in den Bereichen Cloud, Data Analytics, Application Development und Maintenance etc. zu finden.   Bei Interesse senden Sie uns gerne Ihren CV sowie Ihr mögliches Eintrittsdatum, Ihre Gehaltsvorstellung und 5 Stichpunkte, warum Sie ideal auf die Stelle passen an: e.brady@eurolondon.de      

  • During these turbulent and unprecedented times, almost everyone is concerned for the future of our careers and for the future of our economy. It seems that most companies have stopped hiring, and with increasing numbers of people being laid off, getting a job is only going to get harder. However it is not all doom and gloom. It is business as usual at Euro London and we are still in contact with a number of superb clients who are determined to weather the storm and continue to hire. There will be life and an economy after Covid-19 and we hope that for the correct candidate reading this advert, we can help make a positive out of an overwhelming negative situation. So what are we looking for? - Fluent French essential - Experience in technical support essential - Excellent communication skills - Competency in all MS tools If you would like to find out more about the position and think you meet the above criteria, please do apply and I will call to discuss your application further if you are suitable for the role. I expect the competition for this vacancy will be very fierce so don't wait around! I look forward to receiving your application

  • Our client is a multinational organization with head office based in Monaco. They are seeking a junior IT helpdesk support technician to provide service delivery support to their international  offices. An excellent command of English is essential as all communication is in English. The role will begin as a 6 month fixed term contract and will then transition to a permanent role. You will support all employees and vendors as well as providing physical IT support in the Monaco Office. Full training will be provided so an IT degree or 0-2 years’ experience in IT support is appropriate for the role.   Responsibilities: You will provide technical support by phone and email relating to: Windows OS: - 10 Microsoft Office: - Word & Excel Hardware - Desktops, Laptops, iPhone, iPad, CISCO Phones, Printers, etc. Inventory Management: - Maintaining assets properly and taking the physical stock when required. Device shifting of users Helpdesk Support Ticket Management: - Any ticketing system, e.g. ServiceNow (knowledge preferred) Microsoft Office: - 2016 & O365 (knowledge preferred) Antivirus: - (knowledge preferred)   Profile required: 0-2 years’ experience as a support technician in an IT environment OR fresh graduate with an IT degree Excellent command of English Flexible to live close to Monaco Salary: 22,080€ Please send your CV to m.collins@eurolondon.fr   Please note that only shortlisted candidates will be contacted.  

  • Ein multikulturelles Arbeitsumfeld ist für dich ein Muss und im Team mit positiven Menschen, die genauso ambitioniert sind wie du, würdest du auch endlich gerne mal arbeiten? Ein Job, wo deine Persönlichkeit nicht strukturiert und eingezwängt, sondern mit individuell abgestimmten Incentives (vom Einhornstifthalter über einen goldenen Taschenrechner bis zum Harry Potter Portemonnaie ist schon alles dabei gewesen) noch gefördert wird, hört sich endlich nach deiner Berufung an? Dann lies unbedingt weiter!   Wir suchen eine/n Personalberater/in für unser Team hier im Münchner City Center Büro!   Recruiting ist nicht unbedingt ein “auf den ersten Blick” Job, nicht so offensichtlich als Karriereziel, dass man es unbedingt studieren oder lernen würde. Aber für Menschen wie uns, „peoples people“, Multitaskers, die gleichzeitig Vertriebler, beste Freunde, Berater, Financiers, Psychologen sein wollen und können, ist es bei genauem Hinsehen definitiv Liebe auf den ersten Blick. Wenn du gerne täglich mit den unterschiedlichsten Charakteren arbeitest, Spaß daran hast, fremden Leuten am Telefon zu erzählen, dass sie nun aber wirklich mit dir zusammenarbeiten sollten, damit du ihnen das beste Talent für ihre Firma suchst, gerne einem bunten Potpourri an Kandidaten dabei hilfst, den nächsten Schritt in ihrer Karriere zu machen und, most importantly, wenn du finanziell motiviert bist und dich daran erfreuen kannst, dir deine nächste Provision auszurechnen und zu überlegen, wohin du denn als nächstes reist oder welche Handtasche als nächstes deine wird, dann bist du richtig bei uns! Wir kommen aus der Hotellerie, Gastro, aus dem Retail oder ganz klassischen Assistenzpositionen, haben aber alle eins gemeinsam: In unseren Adern fließt Recruiterblut! Also egal, wo du herkommst, wenn du dich mit dem oben geschriebenen identifizieren kannst, schreib uns! Schicke deine Bewerbung gerne noch heute an: Giulia Severn g. severn@eurolondon. de. Da wir ja international unterwegs sind, schick gerne den CV auf Englisch, das ist nämlich unsere Unternehmenssprache, meist gerne auch gemischt mit Italienisch, Deutsch, Spanisch oder Französisch, für einen neuen Mix sind wir natürlich auch offen! Gerne könnt ihr bei Fragen auch anrufen unter 089/232395810.

  • Are you a fluent Turkish speaker with some market research experience? We are looking for a Turkish speaking Market Researcher to join a great International team in a central London office. Working from the office is essential to begin with but once you are up and running there is some flexibility to work from home. Keys skills would be: - Telephone based experience - Good IT skills - Some market research experience ideally - Good communications skills would be beneficial for the role This is a temp role starting immediately for 2-3 weeks. Given the nature of the role candidates must have excellent command of both Turkish and English (both written and oral). If you feel you are the suitable for the role and are available immediately please send your CV in WORD format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Danish Speaking Customer Service Advisors Needed! Are you a fluent Danish speaker? Are you looking for a great new career in customer services in a dynamic, multilingual office? Stop right there!! We are looking for Danish speaking customer service advisors - no experience needed - just good, positive, enthusiastic candidates! Ideally candidates will have some experience working in a customer facing role and have great communication skills. Duties will involve: - Inbound calls, emails and online chat - You will be a primary contact for Danish speaking customers - Customer retention Key skills will be: - Attention to detail - Communication skills - Enthusiastic - Professional - Due to the nature of this role candidates must be fluent in both English and Danish What you'll get?! - £23,5000 per annum - The chance to use your Danish and English - A permanent contract - Excellent training This role is based in Slough so candidates must be able to commute there. * Given the current situation this role will begin as home based but will then be based in Slough. If you think you would be suitable for this role please send your CV in WORD format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • We are looking for Romanian speakers for a Customer Service role in the Gambling industry! Our client is a gambling company that is providing exclusive and exceptional customer service, looking for an experienced customer support agent with a good understanding of the Gambling industry. This knowledge is mandatory! The passion for people and excellent customer services are the most important values. If you are looking for a job and you would like to keep developing your experience read on... RESPONSIBILITIES * First point of contact for Romanian-speaking and international customers. * Providing exceptional/effective customer service. * Manage payments and invoices statements of account and other inquiries. * Develop a trusting relationship with customers. * Gambling experience will be desirable. PROFILE REQUIRED Good understanding of Gambling: work experience or as a user. Minimum 1-year experience in Customer Services roles. Financial background or understanding of the money process. Customer orientation. Excellent Romanian language skills. Energetic and exceptional communications skills. If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application; however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • During these turbulent and unprecedented times, almost everyone is concerned for the future of our careers and for the future of our economy. It seems that most companies have stopped hiring, and with increasing numbers of people being laid off, getting a job is only going to get harder. However it is not all doom and gloom. It is business as usual at Euro London and we are still in contact with a number of superb clients who are determined to weather the storm and continue to hire. There will be life and an economy after Covid-19 and we hope that for the correct candidate reading this advert, we can help make a positive out of an overwhelming negative situation. So what are we looking for? - Fluent German essential - Experience in customer service / technical support essential - Excellent communication skills - Competency in all MS tools If you would like to find out more about the position and think you meet the above criteria, please do apply and I will call to discuss your application further if you are suitable for the role. I expect the competition for this vacancy will be very fierce so don't wait around! I look forward to receiving your application