Our client is an international medical devices company focused on women’s health. With a presence globally and more than 5,000 employees globally, they are now growing their team further in Germany.

We are recruiting a Service Operations Specialist – w. French, German and English for the DACH region. With offices in the Cologne and Frankfurt area, this role can be based in either location or remote from a home-office.  

Service Operations Specialist (m/f/d) w. French, German & English

Permanent role // Remote/ Cologne/ Frankfurt am Main

As the new Service Operations Specialist, it will be your responsibility to provide administrative support in the areas relating to the services of the medical devices. This will include working closely internally with the Field Service Engineers, sales team and clients. You will be covering the DACH region and deal with customer and colleagues in German, English and French.

Your new responsibilities will include:

• Managing and overseeing new contracts as well as contract renewals
• Provide customer support and professionally respond to enquiries
• Support the Field Service Engineers with administrative duties
• Manage and update the ERP system
• Managing documents and reporting in regards to the service cases
• Supporting the overall functionality of the service operations in the DACH region

Your qualifications and experiences

• Ideally experience working in a similar administrative role. This can include order management, claim management, supply chain support, customer service, sales administration etc.
• Ability to problem solve
• Reporting skills – ability to use an ERP system
• Good MS Office know-how
• Good documentation skills
• Good planning and time management skills
• Fluent German and English
• Advanced to fluent French

Your new employer and how to get in touch

This is a great chance to work for a large international corporation and I would be happy to receive your application!  

To apply for this position and for further information please send your CV by email to Karin Furberg (k.furberg@eurolondon.de) referring to the reference no. 349417. Alternatively call +49 (0)69-21932-218.