Field Service Engineer

Our client is an international medical technology company focused on women’s health and beauty. With a presence in 15 countries and more than 5,500 employees globally, they are now growing their team in Germany.

We are recruiting 3 Field Service Engineers to take care of Northern-, Western- and Middle Germany and be based from home-offices within those regions.

 

Field Service Engineer (m/f) – Medical Devices

Permanent Position / Home-office (North/ West/ Middle Germany)

 

As the new Field Service Engineer you will be responsible for the service activities of the medical devices and equipment within your region. Your territory will be ideally either based around Hamburg (Northern Germany), Düsseldorf (Western Germany) or Frankfurt (middle Germany).

It will be your responsibility to provide a high level of service to customers within your region. This will include installation, repair, service, maintenance, and upgrade of hardware and/ or software products.

The role is based from a home-office and you will travel to clients on a daily basis. The goal is that you only travel throughout the day and very rarely have to stay overnight away from your home.

Your new responsibilities will include:

  • Provide emergency service and repairs using troubleshooting skills in electrical, electronic, and mechanical systems.
  • Install instruments at customer sites
  • Plan and complete preventative maintenance on time
  • Liaising with customer IT departments and assisting with information systems installations and troubleshooting
  • Accountability for maintaining assigned inventory
  • Supporting marketing activities such as exhibitions.
  • Maintain up to date training on products and compliance as required
  • Provide basic use\maintenance training to customers

 

Your qualifications and experiences

As the new Field Service Engineer you should have prior experience in a similar field service role. Ideally you will have had experience within medical devices, but it is not a necessity. My client is happy to see profiles with experience from for example software or mechanical machinery.

  • Technical proficiency servicing instruments in the field
  • Ability to troubleshoot complex electrical, electronic, pneumatic, and mechanical systems
  • Strong interpersonal and customer satisfaction skills
  • Similar/comparable customer-based laboratory or hospital environment is of advantage
  • Effective Time Management Skills
  • Professional and effective internal and external communication skills
  • Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers
  • Proficient use of Microsoft products (Word, Excel, Outlook)
  • Ideally proficient use of diagnostic instrumentation and equipment such as DVMs, Oscilloscopes, Micrometers, etc.
  • Basic knowledge of network and interfacing with the ability to progress though training.
  • Fluent German and a high level of English

 

Your new employer and how to get in touch

This is a great chance to work for a large international corporation in a stable and fast growing sector and I would be happy to receive your application!

To apply for this position and for further information please send your CV by email to Karin Furberg (k.furberg@eurolondon.de) referring to the reference no. 343140. Alternatively call +49 (0)69219320.

Berater

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Karin Furberg

Team: Sales & Marketing - Germany

Languages: German, English & Swedish

About Karin:

Karin has been with Euro London Appointments since 2007 and has specialised on positions in Sales and Marketing. She recruits both junior and senior candidates for roles based across Germany. Having herself moved to Germany from Sweden in 2000, she is in a unique position to understand and be able to assist international candidates coming to Germany looking for a new job and start.

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