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Team Manager - Market Research and Service Measurements

*Team Manager - Market Research and Service Measurements*


Euro London is resourcing for an exciting opportunity with one of our greatest clients who are a leading global company in Market Research.
If you are looking for a career instead of "just a job" this is definitely the place for you.

They have great benefits and a truly amazing team culture of collaboration and support!

**The role
As a Team Manager for a team of 13, this position is a key element for the successful delivery of the service measurement projects, through the leadership of the survey panel management team, in turn responsible for the recruitment, management, engagement, and support of a global panel of over 3,000 volunteers engaged in the survey.


**Requirements:

Experience of managing complex services involving multi-layer KPIs
Able to lead continual service improvement programmes and changes to the benefit of a client
Experience leading teams of customer service or b2b specialists
Enthusiasm to meet and exceed the needs of internal and external clients
Authentic leadership
Can lead conversations with clients confidently
A collaborative team-player that can work well as part of a wider account team as well as individually, when required
Process-minded - someone who can think through the implications of change
Fluency in English is essential
Fluency in another language is desirable


Apply today for a confidential chat to find out more.

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com .

Berater

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Mariany  De Lima Toniolo

Team: Business Support

I specialise in: Permanent recruitment for multilingual Business Support positions.

About me: I was brought up in Brazil and came to London for a holiday…. 11 years ago!

I fell in love with this multicultural city and with the UK. After working in many different industries, I realised that, bringing people together to build long-lasting business relationships is what I am really good at and is very fulfilling!

Fun fact: I used to be a Pastry Chef and I am obsessed with B&Q and IKEA

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