Diese Stelle ist nicht mehr verfügbar.
Sie können ähnliche Vakanzen anzeigen oder E-Mail Benachrichtigungen für diese mit den unteren Buttons aktivieren

Technical Support Engineer (French speaking)

Euro London Appointment's client, a world leader in IT security, based in Berkshire, is looking for a talented French & English speaking Technical Support Engineer to join their international team.

This position offers the opportunity for the successful candidate to be involved in providing highly specialized Security technologies Technical Support to customers and partners across Europe, the Middle-East and Africa.

The responsibilities of the successful candidate would include:

-Communicating effectively with international clients via phone and e-mail .
-Troubleshooting simple to complex problems on security software and producing documentation and technical notes on the client's products and systems.
-Strong incident management and time planning skills.

The ideal candidate for the role will have strong knowledge or a demonstrable interest in E-mail systems or Cyber Security, a high calibre of customer service with excellent communication skills in English and French combined with the ability to operate as part of an international support team.

The successful candidate for this role will possess:
- At least one significant experience in providing technical support , ideally in the IT security sector or with strong academic security technologies knowledge and an interest in developing a career in this industry.
-Fluent English and French
-Excellent communication skills for assisting customers
-The ability to empathize with customer technical problems and resolve them with understanding in order to exceed customer expectations and maintain a high standard of customer service at all times.


*Experience supporting and maintaining enterprise class software products, systems and solutions that include middle tier email / web servers and relational databases in a UNIX / Linux or Windows environment.
*A good understanding of Network, Messaging and Security based products and solutions or strong knowledge of Unix/Linux and a strong desire to learn more about the IT Security sector.
*An understanding of security administration, database administration, table modification and database sizing.


*Linux Professional Institute certification
*Microsoft certification in one of the following
-Exchange 2007 / 2010
-SQL Enterprise Server 2005 / 2008
-Windows Server 2008
-VM Ware / Hyper-V certification
-VMware Certified Professional (VCP)
-VMware Certified Advanced Professional (VCAP)

Experience with the above technologies without the certification is also highly beneficial.

You should be able to relocate to or commute to the West Berkshire area ( near Reading) where the client is located. Ideally you should be available as soon as possible to begin work.

In return our client is offering a salary for this role within a truly international company, with excellent training on multiple innovative security products, used by security conscious organizations globally to enhance web content and email security and a long-term career path up through the organisation.



Oliver Astington

Team: IT & Technical

I specialise in: International & Multilingual IT and Technical Recruitment across the UK and Western Europe

Languages: English, French & Spanish (also learning Italian)

I’ve been at Euro London since: 2010

About me: I have evolved with Euro London from consultant to senior and principal consultant since December 2010. I completed my Bachelors Degree in Modern European Studies and Masters Degree in Modern Language studies at the University of Nottingham with studies in France and Spain from 2005-2010 and have subsequently used my passion for Europe, European languages and international business to develop long-standing relationships with international businesses and candidates as well as investment in helping international candidates find job opportunities that will help them grow their careers. Outside work I regularly travel throughout Europe and beyond, enjoy outdoor sports and  reading about  Modern European history and politics. 

Fun fact: I have lived in 4 European countries , UK, France, Spain, Belgium.


This job has now been filled but you may be interested in:

  • During these turbulent and unprecedented times, almost everyone is concerned for the future of our careers and for the future of our economy. It seems that most companies have stopped hiring, and with increasing numbers of people being laid off, getting a job is only going to get harder. However it is not all doom and gloom. It is business as usual at Euro London and we are still in contact with a number of superb clients who are determined to weather the storm and continue to hire. There will be life and an economy after Covid-19 and we hope that for the correct candidate reading this advert, we can help make a positive out of an overwhelming negative situation. So what are we looking for? - Experience managing a team of technical support or helpdesk executives essential - Fluency in one of the above languages an advantage, but not essential - Knowledge of Microsoft SQL is useful but not essential - Outstanding communication skills - Strong administration skills - Excellent organisation and attention to detail If you wish to find out more please apply to this advert or send your CV to t.chau@eurolondon.com. I expect the competition for this vacancy will be very fierce so don't wait around! I look forward to receiving your application

  • In today's world, having IT skills can make you incredibly employable, but being multilingual as well makes you a very unique type of candidate. I've recently taken on an exciting new IT position with a company in Maidenhead. Earning potential is high, as well as opportunity for progression and travel. Successful candidates can expect a medium sized, welcoming and international company who will help you grow and take the next positive step forward in your career. The Role: *To work on multiple IT software implementation projects simultaneously *To deliver visits, internet-based training & consultancy to French & UK clients *To provide installation and/or consultancy expertise. *To guarantee that reported problems are dealt with appropriately and timely manner. *To provide 1st and 2nd line technical support *Working with internal departments and external clients to deliver excellent service What we are looking for: *Fluency in French *Experience of implementing business software solutions or project management *A good understanding of SQL is strongly preferable *A willingness to travel to France a couple times a month to carry out training So what are you waiting for? I have one position to fill, which means only one candidate will be lucky enough to join this company. If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751.

  • Are you a customer-oriented, fluent German speaker looking for an opportunity to work for a leading IT provider? I have a fantastic one for you! My client is the innovator behind the new generation of Application Performance Management and they are looking for a German speaking Maintenance Renewal Representative to generate revenue through maintenance and SaaS subscription renewals. Your future role in the team: *Manage and track the entire maintenance renewal process, coordinating and communicating customer renewal intentions with Sales, Finance and other members of the organisation *Generating and sending quotes 90 days in advance that meet the customers' contractual requirements *Engage customers in a value discussion surrounding their maintenance renewal building relationships with key stakeholders to help aid on time renewals. *Working closely with Account Managers and Customer Success Managers on customer strategies and sales plans *Provide information to internal and external customers regarding maintenance quotes, reinstatements, co-termination and consolidation of contracts. *Work in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region. *Provide information for internal management reporting *Meet all contractual and reporting deadlines The ideal candidate: *Has proven ability to assess, manage and operate effectively given multiple priorities in a time sensitive environment *Is self-starter, highly motivated, and committed to getting results *Possesses excellent mathematical skills with emphasis in accounting or financial math *Strong organisational skills, including detailed record-keeping, excellent and independent follow-through, and a high degree of accuracy *Excellent verbal and written communication skills *Proven track record of flexibility in a team setting *Excellent word processing and spreadsheet experience in MS Word and Excel *Must be Fluent in German *Ideally has some basic sales skills Why you will love it there: *They are a market share leader *They invest more in R&D than some of their competitors' total revenue, assuring market-leading customer value and quick adoption *Enjoy their culture of excellence with competitive compensation packages that recognise and reward greatness *Working with the largest of the Cloud players like AWS, Azure, Pivotal and Google Cloud allows their customers to have the best of 3rd Generation Monitoring in the world If this feels like the opportunity you are looking for and your experience and skills match the above then click "Apply" or call/e-mail Ben Sanchez for more information. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our clients' requirements. To enquire about other vacancies please visit our website at www.eurolondon.com