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Do you have Technical Experience in 2nd line IT Support? Do you write & speak Russian close to a native level? Have you dreamed of working from anywhere you want in the UK while receiving the support you need? Do not go elsewhere then and join a successful Transformation & IT Management Service provider that grew in as little as 5 years from nothing to a multi-millions company. This position will allow you to provide support to clients in the Russian market, to work from home and to further your technical skills with training provided. Your ideal profile : *3-5 years' experience in 2nd line Support *Excellent communication in both English AND RUSSIAN *Technical experience with Active Directory, Exchange, Citrix and preferably with the following : oSQL, Web Filtering, Mobile Devices, Virtualization (VMware, Hyper-V), Networking, Backup software Your main responsibilities: *Providing 1st and 2nd line support to business customers in both Russian and English. Take ownership of the issue form beginning to completion and Escalate if necessary *Incident, Problem, Request and Event management The perks: *Remote work *Technical training *Health Insurance and Pension Plan *Travel *More to discuss Location: UK, Remote Salary range: up to £40'000 basic Start date: ASAP If you felt that could be you, quick apply or send your CV to email@example.com. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.