A globally operating and prestigious Investment firm is currently seeking Customer Service Representative with Japanese OR Chinese OR French OR Italian plus English skills to provide a first class service to their customers!
Customer Service Japanese OR Chinese OR French OR Italian plus English!
Once you have completed an intensive training introduction, you will be part of a team of 15 and will be responsible for the following:
• Taking inbound calls in a service centre environment
• Processing and interpreting customer concerns, wishes and demands
• Account activation and maintenance
• Providing explanations on procedures
• Educating customers on products
• Ensuring high-levels of customer satisfaction at all times
If you have experience in the financial services/banking industry this is an advantage but not a must! You should present yourself professionally and be comfortable liaising with your customers on a remote basis. Other requirements include:
• Japanese OR Chinese OR French OR Italian plus fluent English
• Ideally at least one year experience in a customer service role
• Previous experience in a call or service centre environment is ideal
• Good MS Office skills
• You are being offered the opportunity to join an established, international and ultimately progressive company
• The chance to work in an international environment where you can use your languages daily
If you are interested please send your English CV to Anna via firstname.lastname@example.org
Thank you for applying to Euro London Appointments, Europe's largest independent
language consultancy. Please be advised that documents will be treated in the strictest of
confidence and that your application will not be forwarded to any client without your express
permission. To enquire about other vacancies please visit our website
Team: Banking & Finance - Germany
Languages: German, English & Swedish
About me: I moved from Scotland to Germany in 2007 and started with Euro London Appointments on the Secretarial Support and HR desk. Since 2014 I am the Principal Consultant for the Banking and Finance desk and specialise in a broad range of junior and senior positions within that sector.
Having grown up in Scotland and Sweden I have a very international outlook and cultural awareness that helps me greatly in what I do. With over 10 years experience in recruitment I am a successful, passionate and fun recruiter!
This job has now been filled but you may be interested in:
Looking to stay within the recruitment industry but you hate the sales part? OR You are a successful in-house/HR Recruiter that desires the career recognition and rewards that your success should deliver at this point in your career? The perfect opportunity now awaiting you at Euro London Appointments! Recruiter – Automotive industry Munich based – German & English fluent This is a perfect moment to join our Munich team to be part of the ongoing success story and building further on our undoubted strong position in the market. You will be responsible for managing end to end recruitment cycles for temporary/contract positions as well as maintaining and building on client and candidate relationships on behalf of our key client a world class global automotive brand. Skills and Experience •Excellent communication skills in German & English, both written and verbal •Significant experience recruiting across diverse multifunctional job types/business areas, with a clear understanding of relevant qualifications, skills & knowledge and where and how to actively source candidates. Experience may have been gained through agency, onsite or in-house HR Recruitment however, in depth Recruitment knowledge within the Contract/Temp markets is highly desirable •Ability to write clear and compelling job specifications and adverts •Highly proficient computer skills to include, Internet, MS Office Suite, e-mail functions and working knowledge of web-based job boards •Excellent relationship building skills and ability to exhibit friendly, professional customer service at all times •Results driven and self-motivated with passion to meet and exceed objectives •Effective interpersonal skills - Able to interact and communicate at all levels of candidates and client personnel •Ability to manage and react efficiently to high volume recruitment •Ability to function independently while being detail oriented with administrative and organizational skills •Be available to work before/after typical office hours as deemed necessary to support both internal and key account client needs Primary Responsibilities: •Sourcing candidates via online advertising, referral, networking, database, career jobsites and proactive approaches •Managing, developing and building in-house candidate database and talent pools •Contacting and interviewing prospective candidates and retaining an audit trail of contact •Conducting telephone/face to face screening and review of skills and experience as part of the qualification process of candidates •Liaising with line managers to ensure feedback is given on all CVs and interviews •Providing credible, consultative recruitment services and supporting the client during the entire recruitment process lifecycle •Managing the offer process – including providing up-to date salary/rates to agreed SLA •Successful candidate transition from offer stage to start date •Conduct orientation for new workers either face-to-face or via phone while providing the new hire on-boarding pack/contracts •Retaining contact with candidates placed via direct recruitment on an ongoing basis •Providing regular reporting on recruitment activity to the Account Manager and Regional Director, ensuring compliance with service level agreement (SLA) targets and key performance indicators (KPI) and all client policies including approval systems are met •Ensuring direct sourcing strategies are agreed and channels identified to deliver against vacancy requirements •Maintaining and refining candidate available talent pools through ongoing candidate relationship management •Ensuring that all candidate contact promotes the client’s world class employer brand •Maintaining and building internal relationships with the Client and its Hiring Managers •at all levels of management within the client business units to ensure recruitment plans and organisational hire targets are met •Writing approved job adverts in line with legislative requirements where required •Ensuring all approved roles are advertised internally and on external careers site •Record keeping and administration processes ensure the client’s applicant tracking system is accurate and up to date at all times If you would like to apply for this exciting opportunity then please forward your CV in Word format to Miren Menabrito (email@example.com). All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.de
Relationship Management and Sales Support Frankfurt, Full-time, Permanent, GFAW The Role: Within the Sales & Marketing Team of an internationally operating Investment Management firm, the duties of this role will involve the following: • Daily communication in German & English • Prepare documents such as market trends, competitor analysis, pitch presentations • Generating Business Plans • Post sales follow-ups (calls and emails) • Drafting contracts • Update all information using Salesforce • Produce mailings and newsletters • Attend internal and external events • Supporting the Relationship Managers at client meetings • Market Research • Identify sales opportunities • Project work The Requirements: This role will suit you if you are looking for an environment where grow & learn with the aim of moving in to a Sales & Relationship Management role in the future. My client is looking for a candidate who has ideally gained at least 1 years working experience from the Investment Bank/Asset Management industry, internships and student jobs also welcome. Other requirements include: • Academic Excellence • Fluent German & English (written & spoken) • Experience working with Salesforce is desired • Results orientated • High-Integrity Why Apply? • The chance to work for an international company where you can use your English on a daily basis • The chance to work for a very prestigious firm with a global presence • The chance to be a part of the growing team in Frankfurt, with the aim to be in a Relationship Management function in the future. If you are interested please send me your English CV to Anna via firstname.lastname@example.org Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com
Unser Kunde, eine international agierende Wirtschaftskanzlei, sucht ab sofort eine/n Mitarbeiter/in Rechnungstellung in Vollzeit Frankfurt Ihre Aufgaben Erstellung von Ausgangsrechnungen und Mahnungen Abrechnungen, Prüfung und Umsetzung von Honorarvereinbarungen im System Verwaltung der Mandate und Anlage der jeweiligen Projekte im System Rechnungskontrolle und Datenverarbeitung Erster Ansprechpartner in allen Fragen der Rechnungserstellung Möglichkeit zur perspektivischen Übernahme von internen Trainingsaufgaben Weitere administrative Tätigkeiten Ihr Profil erfolgreich abgeschlossene kaufmännische Ausbildung z.B. als Bürokaufmann/frau Berufserfahrung in einer vergleichbaren Position Fließende Deutschkenntnisse und gute Englischkenntnisse in Wort und Schrift Sehr gute Kenntnisse mit MS Office, insbesondere Excel Bitte senden Sie Ihre aussagekräftige Bewerbung mit frühestem Eintrittstermin sowie Gehaltsvorstellung unter Angabe der Referenz: GFLS/339106 an Laura Schaub via email@example.com. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.
I am working with a leader in global forecasting and quantitative analysis. Their worldwide client base comprises more than 1,500 International Corporations, Financial Institutions, Government Organisations and Universities. They are looking for a candidate who wants a foot in the door of a company that is growing and will continue to do so. With offices around the world, they employ 300 people, including 200 economists and analysts. Their best-of-class global economic and industry models and analytical tools give them an unmatched ability to forecast external market trends and assess their economic, social and business impact. They offer a comprehensive portfolio of publications, databases, and analytical tools on a subscription basis as well as bespoke consultancy services such as Thought Leadership and Economic Impact studies. To strengthen their team in Frankfurt they are seeking a new Business Development Executive with the focus on the German speaking region Business Development Executive – Fantastic Entry Level Vacancy The Challenge This position will be an integral part of the growth plans for the EMEA region and is a fantastic opportunity to join a growing organisation and get your foot in the door and really learn and develop your career with a growing organisation that invests time in to its employees in order to make them successful. As the new Business Development Executive it will be your responsibility to assist in expanding the market share throughout the German speaking region. As a Consultative Sales driven individual you will: • Assist the Sales Manager with both initiating and closing Sales of subscription services • Developing business through regular meetings with clients throughout the region • Facilitate Asset Management focused round table debates and conferences between organisation and senior business executives • Assist with identifying and establishing relationships with key stakeholders within potential new business • Work closely with MD to create and execute strategies to sell subscription products • Build a portfolio of satisfied clients and further develop the existing client base • Follow up on marketing campaigns • Attend and network at trade shows and round table events The Right Candidate You will be looking to start your career in a Consultative Business Development role • You will have recently completed your Business, Finance or Economics focused Education • You will be confident on the phone and face to face with new people and enjoy networking • Strong organizational skills, with the ability to work on multiple projects with multiple deadlines • Excellent listening, oral, and written communication skills • Strong analytical and problem-solving skills to identify sales gaps • Ability to work independently after training and manage priorities • Fluent German and English is essential: further European languages are of advantage The Benefits This is a fantastic opportunity for a candidate at the beginning of your career looking for a role where you can really learn and develop your skills. This is a target driven role, however with very much a Consultative approach with the focus on quality of relationships with clients. This company is offering a competitive salary package depending on your prior experience. I would be happy to discuss this with you further upon receipt of your CV. Interested? If you meet these criteria then please send your CV to Emma Brady, at firstname.lastname@example.org
Are you a Strategic Thinker who thrives on a challenge. You enjoy a Consultancy focused role and looking for ongoing Client contact? Want to work in an International environment? Then keep on reading… I am working with a global Market Intelligence provider who is looking for a Business Development Executive to be responsible for working closely with clients on bespoke research projects on a Consultancy basis. This role involves working closely with existing clients including Fortune 500 businesses in order to understand their research needs and scope research projects for them. Business Development Executive – Consulting Department Your responsibilities in this role will include: • Providing on-site advisory services to clients within your territory • React to leads coming from other teams and following up with client • Understand client needs through extensive questioning and gaining an understanding of their need for Market Information • Work closely with the client once onboarded to ensure successful completion and hand over • Maintain client relationships to ensure repeat business. • Meeting and exceeding targets for developing business If this sounds interesting to you and you bring the following qualities with you, please do not hesitate to send me your application. Your qualifications: • Education to at least Masters Level in a Business related subject • Understanding of Business Information research and the importance of it within any organisation • A consultative approach and the ability to really gain an insight into a clients needs through extensive questioning • Clear communication skills and the ability to make yourself understood across an organisation • Experience working with sales goals and targets • The ability to travel around 25% of the time • Fluent in German and English You will be compensated with a generous, uncapped commission package. In other words, your success will be dependent on your hard work. You will also be working in an international-oriented team, working with offices across Europe with a lot of room to grow and develop within the organisation and the opportunity to work with some really big players and fascinating contacts. Interested? Please send your CV to me, at email@example.com. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission.