Diese Stelle ist nicht mehr verfügbar.
Sie können ähnliche Vakanzen anzeigen oder E-Mail Benachrichtigungen für diese mit den unteren Buttons aktivieren

Customer Service Representative

A globally operating and prestigious Investment firm is currently seeking Customer Service Representative with Italian and English skills to provide a first class service to their customers!


Customer Service Representative – Italian and English!
Frankfurt region, Full-time, Permanent, GFAW 322133


The Role:
Once you have completed an intensive training introduction, you will be part of a team of 15 and will be responsible for the following:
•    Taking inbound calls in a service centre environment
•    Processing and interpreting client concerns, wishes and demands
•    Account activation and maintenance
•    Providing explanations on procedures
•    Educating clients on products
•    Ensuring high-levels of client satisfaction at all times


The Requirements:

My client would like to see a Degree level qualification or similar. If you have experience in the financial services/banking industry this is an advantage but not a must! You should present yourself professionally and be comfortable liaising with your clients on a remote basis. Other requirements include:

•    Fluent English and Italian
•    Ideally at least two years in a customer service role
•    Previous experience in a call or service centre environment is ideal
•    Good MS Office skills


Why Apply?

•    You are being offered the opportunity to join an established, international and ultimately progressive company
•    The chance to be a part of this exciting new department and take part in an intensive 4 week training course
•    The chance to work in an international environment where you can use your languages daily

If you are interested please send your English CV to Anna via a.cardano@eurolondon.de


Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

Berater

image

Anna Cardano

Team: Banking & Finance - Germany

Languages: German, English & Swedish

About me: I moved from Scotland to Germany in 2007 and started with Euro London Appointments on the Secretarial Support and HR desk. Since 2014 I am the Principal Consultant for the Banking and Finance desk and specialise in a broad range of junior and senior positions within that sector. 

Having grown up in Scotland and Sweden I have a very international outlook and cultural awareness that helps me greatly in what I do. With over 10 years experience in recruitment I am a successful, passionate and fun recruiter!

More

This job has now been filled but you may be interested in:

 
  • Our client is an international medical technology company focused on women’s health and beauty. With a presence in 15 countries and more than 5,500 employees globally, they are now growing their team Germany. We are recruiting a Logistics Administrator for a fixed 12 month contract to be based in their office just outside Frankfurt am Main.    Logistic Administrator (m/f) Permanent Position / Frankfurt am Main area   As the new Logistics Administrator you will be working in the warehouse being in charge of the orders leaving and returns coming back. You will be speaking to customers and internal stakeholders and assisting them with the deliveries. You will report to the Service Manager.   Your new responsibilities Preparing orders by processing requests and supply orders Maintain inventory controls by collecting stock orders and printing requests Managing stock levels Managing returns Complete reports – data entry in to CRM system Maintain a safe and clean work environment by keeping workstation, shelves and pallet area neat   Your qualifications and experiences Ideally experience working with customers in a customer service or customer support role Ability to problem solve Any experience in warehouse management or logistics is of advantage Reporting skills – ability to use a ERP system Good documentation skills Good planning and time management skills Fluent German and a high level of English   Your new employer and how to get in touch Our client’s philosophy strongly emphasises co-operation and a strong team spirit, within a vibrant environment. This is a great customer focused role, working for a large international corporation. To apply for this position and for further information please send your CV by email to Karin Furberg (k.furberg@eurolondon.de) referring to the reference no. 340792. Alternatively call +49 (0)69219320.

  • Wir suchen aktuell für ein großes Eventtechnik-Unternehmen eine/n MeisterIn oder Technische/r LeiterIn für Veranstaltungstechnik (m/w/x) Ort: Frankfurt DEINE AUFGABEN: Vollumfängliches Projektmanagement (Planung, Organisation und Durchführung der VA) an einem Standort hier in Frankfurt 50% Office, 50% Veranstaltungen (Nacht- und Wochendarbeit eher die Ausnahme) Unterstützung des Vertriebs bei Konzeptionen, Kundenberatung und Materialauswahl Technische Gewerkeplanung (Ton, Licht, Video, Rigging) CAD-Planung und Visualisierungen in 2D und 3D mit Vectorworks Personalplanung  und Einsatzplanerstellung DEINE FÄHIGKEITEN: Du bist Meister/in für Veranstaltungstechnik oder hast Erfahrung als Technische/r Leiter/in in der Eventbranche Du bist erfahren in der Projektleitung und in der Koordination unterschiedlicher Gewerke Du besitzt CAD-Erfahrung Wenn Du ebenfalls bereits mit Vectorworks gearbeitet hast, wäre das ideal Du sprichst Deutsch fließend und kannst auf Englisch zumindest gut technische Angelegenheiten erklären DAS UNTERNEHMEN: Unser Kunde ist einer der führenden Spezialisten im Bereich der Veranstaltungstechnik und Eventdienstleistungen. Das Unternehmen ist bereits seit mehr als drei Jahrzehnten am Markt und arbeitet mit mehr als 300 Mitarbeiter allzeit daran mit Liebe zum Detail Events zu kreieren, die in Erinnerung bleiben.   Bei Interesse sende mir gerne deinen CV, dein mögliches Eintrittsdatum, deine Gehaltsvorstellung sowie 5 Stichpunkte, warum Du perfekt auf diese Stelle passt an: c.bronzel@eurolondon.de Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

  • Du hast Erfahrungen im Vertrieb sowie in der Veranstaltungsbranche? Du begeisterst Dich stark für Technik, was sich auch aus deinen beruflichen Erfahrungen erschließen lässt? Du hast gerne Kundenkontakt und hast keine Hemmungen Produkte zu präsentieren? Then Spotlight on YOU! Wir suchen gerade für ein großes Veranstaltungsunternehmen eine/n SALES MANAGER/IN (m/w) - Eventtechnik Ort: nahe Frankfurt   DEINE AUFGABEN: Bestehende Beziehungen zu Kunden pflegen Systematische Neukundenakquise in relevanten Märkten Kompetente Beratungs- und Verkaufsgespräche – persönlich & am Telefon Umsetzung von Sales-Strategien Organisation und Betreuung von Produktvorführungen und Hausmessen Pflege der Kundendatenbank Unterstützung der Sales-Abteilung bei Marktanalysen   DEINE FÄHIGKEITEN: Du hast ein abgeschlossenes BWL- oder Technik-Studium Du hast erste Erfahrungen im Vertrieb und in der Veranstaltungsbranche Du bist total technikaffin – (fast) nichts begeistert Dich so sehr wie coole Licht-, Sound- und Videoeffekte Du besitzt Kommunikations- und Verhandlungsgeschick Generell bist Du teamfähig, belastbar und ambitioniert Gute MS-Office Kenntnisse bringst Du ebenfalls mit Du sprichst Deutsch fließend und kannst auf Englisch zumindest gut diverse technische Angelegenheiten erklären Wenn Du jetzt auch noch ein bisschen IT-versiert bist, wäre das der absolute Wahnsinn!   DAS UNTERNEHMEN: Unser Kunde ist einer der führenden Spezialisten im Bereich der Veranstaltungstechnik und Eventdienstleistungen. Das Unternehmen ist bereits seit mehr als drei Jahrzehnten am Markt und arbeitet mit mehr als 300 Mitarbeiter allzeit daran mit Liebe zum Detail Events zu kreieren, die in Erinnerung bleiben.   Bei Interesse sende uns gerne Deinen CV sowie dein mögliches Eintrittsdatum und deine Gehaltsvorstellung unter Angabe der Referenz GICB338245 an: c.bronzel@eurolondon.de Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

  • Do you have previous experience as a receptionist, guest relations or concierge for example in a hotel? Are you working professionally and service-oriented? Are you fluent in English and in German? If yes, then you should read on as this might be an exciting opportunity for you! Our client, a global and renowned law firm, is currently seeking the worlds best Receptionist (m/f) Full Time in Frankfurt Working in this company would mean being part of an international team and being the first point of contact for customers from all over the world. Therefore excellent communication skills and a very good phone manner are a must. Responsibilities: As a receptionist of this prestigious law firm you will alongside -12 other colleagues - cover the Reception from 7:30- 21:30 pm, Monday – Friday. Your daily responsibilities will include but not be limited to the following: Processing incoming phone calls Welcoming clients and visitors to the office Ensuring tidiness and a good standard of housekeeping in the reception and other client areas. Ordering and preparing catering for client meetings. General Office Duties Developing and maintaining relationships with client representatives   Checking meeting rooms and the office in general in order to ensure presentable and tidy space. Requirements: My client is looking for an enthusiastic and service orientated candidate who is willing to go the extra mile! You must be confident as you will have contact with all levels of seniority and you should be willing to manage any situation that lands on your desk. Other requirements include: Very good written and verbal communication skills Pleasant, approachable and professional "can do" attitude. Strong ability to develop and maintain excellent relationships with the team, internal and external customers Fluent German and English (both written & spoken) Very strong IT skills ( Microsoft Excel, Word, Outlook) as well as technical affinity A hotel or office orientated education A professional attitude and lots of common sense Ideally a minimum of 2 years experience in a similar role or office environment Why Apply? As new member of the reception team you will Have the opportunity to work at an international organisation and use your English everyday Be part of a young team work in the heart of Frankfurt, in an easy to reach historical building with a nice terrace for the summer (and sunny days in the winter) and a gym for the winter (and summer) Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you! If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV via email in word format to Silke Kiessig – s.kiessig@eurolondon.de or call 0049 (0)69 219320.  

  • Do you have previous experience as a receptionist, for example in a hotel? Are you working professionally and service-oriented? Are you fluent in English and in German? If yes, then you should read on as this might be an exciting opportunity for you! Our client, a global and renowned law firm, is currently seeking a   Receptionist (m/f) Full Time in Frankfurt   Working in this company would mean being part of an international team and being the first point of contact for customers from all over the world. Therefore excellent communication skills and a very good phone manner are a must.   Responsibilities: As a receptionist of this prestigious law firm you will alongside -5 other colleagues - cover the Reception from 8:00- 22:30 pm, Monday – Friday. Your daily responsibilities will include but not be limited to the following:0 Processing incoming phone calls Welcoming clients and visitors to the office Ensuring tidiness and a good standard of housekeeping in the reception and other client areas. Ordering and preparing catering for client meetings. General Office Duties Developing and maintaining relationships with client representatives   Checking meeting rooms and the office in general in order to ensure presentable and tidy space.   Requirements: My client is looking for an enthusiastic and service orientated candidate who is willing to go the extra mile! You must be confident as you will have contact with all levels of seniority and you should be willing to manage any situation that lands on your desk. Other requirements include: Very good written and verbal communication skills Pleasant, approachable and professional "can do" attitude. Strong ability to develop and maintain excellent relationships with the team, internal and external customers Fluent German and English (both written & spoken) Very strong IT skills ( Microsoft Excel, Word, Outlook) as well as technical affinity A hotel or office orientated education A professional attitude and lots of common sense Ideally a minimum of 2 years experience in a similar role or office environment   Why Apply? As new member of the reception team you will Have the opportunity to work at an international organisation and use your English everyday Be part of a great team work in the heart of the city training /educational opportunities   Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you! If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV via email in word format to Silke Kiessig – s.kiessigl@eurolondon.de or call 0049 (0)69 219320.   Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com