Are you a determined, enthusiastic, friendly French speaker with great knowledge of leading a team and an interest in providing excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Team Leader with fluent French to be a part of their growing team in central London!
Within your role, you will be providing excellent service support for a wide range of customers in French and English, dealing with telephone calls, responding to emails and providing quality customer service, overseeing and expanding the team. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever needs they may have.
Fluent in French and English, both written and spoken
Must be experienced in leading a Customer Service team within an office based environment
Ideally have experience working within the Fashion or Wholesale industry
B2B Customer Service experience is essential
Possess a professional, helpful and friendly telephone manner
Demonstrated interpersonal skills and ability to work as part of a team or independently
Strong communication skills, able to work in a fast paced environment
Leadership skills and great attention to detail
Given the nature of the role candidates must have excellent command of both French and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to email@example.com
Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements