German Speaking Customer Service Advisor

Euro London Appointments are working with a leading global manufacturer of alternators, starters, and electrical equipment.
We look to augment their customer service division to deliver an unparalleled Customer Experience across every channel.
The ideal candidate would be someone who has an interest in commercial vehicles and the heavy-duty sector.

You will be responsible for:
* Assisting with all customer enquiries.
* Order Management
* Providing post-sales communication
* Building and strengthening the customer experience
* Delivering exceptional product knowledge

They'd love you to have:
* A resilient and proactive mindset
* An exceptional communication style and perfect command of written and spoken English and German
* A min 1-2 years of demonstrable experience in customer services and logistics.
* Competent IT Skills (Microsoft Office)

What they offer:
* Long-term career progression
* Company Pension Scheme
* 25 days paid holiday per year plus Bank Holidays
* 37-hour working week, Monday to Friday

Given the nature of the role, candidates must have an excellent command of both German and English (both written and oral). If you feel you are a suitable candidate for the role and are available immediately, please send your CV in WORD format to a.crisan@eurolondon.com.

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements.

Berater

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Adriana Crisan

Team: Customer Support Division

I specialise in: Multilingual customer support and contact centre opportunities in the UK.

About me: Originally from Hungary, I came to the UK around 12 years ago with my family. I recently joined Euro London after over a decade in hospitality. I always knew that a progressive environment is what I sought.

I’m given the chance to put my people and communication skills to use on a daily basis. I love forming relationships with people and building my success based on rapport, sincerity, and integrity.

Languages: Hungarian and English

Fun fact: There’s nothing better than a big glass of red wine, a Netflix binge and my two cats purring on my lap. Tell me otherwise!

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