German Customer Service Agent

German Speaking Customer Support

Are you looking for a new challenge?
Are you fluent in in German and English and enjoy dealing with people and has passion for hospitality?

I am currently recruiting for a successful, fast growing company They are looking for fluent German speakers to join their customer service team. Experience in Customer service would be advantageous but not necessary as full training will be provided.


Job description:
*Answer customer and employee calls, emails, community posts.
*Assisting customers with their technical and software related problems.
*Configuring and installing software over the phone at restaurant locations.
*Provide outstanding service.
*Accurately and efficiently log all contacts in sales
*Train staff, encouraging them to use the system.

Skills:
* Passion for customer service
* Efficient problem solving
* Strong communication skills in English and German
* Customer service and sales experience is beneficial
* Restaurant/hospitality experience is beneficial
*Support desk tools and live chat experience is beneficial


Salary: 26 K per year
Hours: Pro route
Location: Finsbury

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Berater

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Silvia Midoni

Team: Customer Services and Contact Centre Division

I specialise in: permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in UK and EU.

Languages: English, Russian and Romanian

Fun Fact: I have 2 degrees ( journalism and acting & performance) but straight after University got a job as a HR manager.

I’ve been at Euro London since: May 2019

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