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French Speaking Customer Success Manager

Are you enthusiastic about the tech industry and customer services, and you can speak French fluently read on…

Our client, a leading multinational in the tech industry with headquarter in Central London is currently looking for a French Speaking Customer Success Manager to be a part of their growing team!!

RESPONSIBILITIES

*First point of contact for French-speaking and international clients and owner of responsibilities for multiple client projects success
*Resolving clients' queries via call, email, and social media of the product information.
*Develop a trusting relationship with clients.
*Ensure communication with customers and suppliers in a professional standard and match the expectations.
*Ability to work one Saturday or Sunday per month (this is paid extra)

KNOWLEDGE SKILLS

*Must be fluent in English and French, written and oral
*Tech Industry Experience (min 1 year)
*Experience minimum 2 years in business to business (B2B)
*Solid presentation, communication, and problem-solving skills.
*Proficiency with Microsoft Office and web-related technologies
*WebEx and Salesforce experience is desirable
*Bachelor degree is preferable

If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

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Olga Diaz Munoz

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