Are you a natural communicator and a people person?
Are you always working towards customers' satisfaction?
Apply today to join a growing e-commerce company based in Wimbledon. You will be working in a team that is working towards a common goal - be the experts in online retail and offer customers an amazing customer service experience.
You'll be joining the company head office with a casual but busy atmosphere and also 4 office dogs!
Your responsibilities will be:
- Communicating with customers over the phone, emails and live chat - in English an French
- Helping resolve customers' queries regarding the products
- Actively reaching out to customers after they've placed their orders
- Working on how to improve customer experience
- Administrative tasks related to orders and customers' emails
What you'll bring:
- Fluent French and English language is a MUST as you'll be in daily contact with customers from France and the UK
- Previous experience in a similar position - customer service, retail
- Experience working towards goals
- Previous exposure to online retail would be an advantage
- Excellent attention to detail
If you are interested please send me your CV to firstname.lastname@example.org or apply here.
Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com