Customer Support Supervisor - German Speaker

If you are a German Customer Support Representative who would like to join a huge reservation platform company read on…
The company has been providing online services for more than 20 years.
They are expanding their team and they have a very exciting plan, providing exceptional customer service. Do you want to contribute to this?

Responsibilities


Serves as main point-of-contact and undertakes responsibilities for the success of multiple customer projects..
Answer customer and employee calls, emails, community posts.
Responsible for development and increasing effective and positive relationships with customers.
Effectively recognizes, anticipates and manages customers' needs.
Assisting customers with their technical and software related problems
Providing online support to restaurants and diners
Be flexible

Profile required


German/English fluent speaker
Passion for customer service preferably in a software support environment
Experience B2B and B2C
Restaurant/ Hospitality experience
1 years experience providing customer support would be ideal - preferably in a software support environment
Working knowledge of current Microsoft Windows operating systems

If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

Berater

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Olga Diaz Munoz

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