Customer Success Manager - French - £40K-£60K benefits - Richmond, South West London.
Are you looking to join a successful leading SaaS Software company based in Richmond as part of their Customer Success team for France? This is a wonderful opportunity for candidates bilingual in French/English and with previous experience in Customer Success/Account Management or Sales.
You main responsibilities will include:
· Working with existing key accounts to provide product training and to ensure satisfaction
· Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships, upselling, cross selling when required and forging solid relationships.
· Manage multiple projects simultaneously while interfacing with different internal and external contact
· Manage contract renewals on a daily basis with educational institutions all over the French speaking region
Skills required for the role:
· 2 years' of proven success in client management environment, including Account Management, Sales
· Familiarity with sales and renewals performance metrics
· Strong presentation and communication skills
· French speaking near native level
Dynamic, self starter
Excellent organisational and prioritising skills
The role is office based full time, Monday-Friday based in their beautiful Richmond office. The role offers a competitive salary along with a commuter allowance and company lunches on a Friday! If you are ready to join an exciting international company and want to be part of their success story, please apply today!
Please note that we can only consider applicants who already hold a full UK work permit.
Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com