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Customer Service Specialist - German speakers

Are you native or near-native German speaker? Do you speak excellent English as well? Do you have a pro-customer approach and do you want to take that next step in your career? We have the opportunities for you!

We are looking for Customer Service Specialists, in this role you'll be:

* providing customer support in German and English
* helping clients with phone and email queries
* looking for the best solution to customers' questions with your team
* processing tickets and records in the internal system
* handling admin tasks


Reach out and send me your updated CV if you're:

* fluent in English AND have fluent to native level of German
* comfortable in the busy and fast-paced customer service environment (e.g. from hospitality)
* excited about learning new things
* switched on and have a positive mindset


Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

Berater

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Petra Kubicskoova

Team: Customer Services and Contact Centre Division

I specialise in: Permanent recruitment for multilingual customer support and call centre positions in the UK and abroad 

Languages: English, Slovak and Czech

About me: After obtaining my master’s degree in Psychology, I started my career in recruitment in Slovakia. I’ve been enjoying it for over 4 years now and recently I’ve made my dream come true by moving to London where I continue to work with multilingual candidates. When I have the time and money J I try to travel as much as possible.

Fun Fact: I’ve visited 15 countries in the past 12 months!

More

This job has now been filled but you may be interested in:

 
  • Are you a determined, enthusiastic, friendly French speaker with an interest in providing excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Representative with fluent French to be a part of their growing team in London! Within your role, you will be providing excellent service support for a wide range of customers in French and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in French and English, both written and spoken At least 1 year experience in a Customer Service/Call Center environment Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Given the nature of the role candidates must have excellent command of both French and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements