The Company: Berlin based, globally focused, established 20 years ago to fill a gap in the Technology market when it comes to presentation tools. Products are used globally by over 1 million users
The Customer Success Specialist will drive renewals with existing clients by ensuring training and best practice customer service for clients.
You will work closely with Enterprise Accounts and ensure 100% client satisfaction with the service provided.
The Client base is broad including those coming from Consulting and Financial Services. These are large Enterprise Accounts so you will play a key part in the retention and development of these accounts.
You speak fluent English and German, your client base is in the DACH region so you must be able to communicate effectively in German with clients. English is required for internal communication.
You love challenges and solving problems and can think on your feet in order to find solutions for your clients.
You have at several years Customer Success experience and are comfortable working at enterprise level with large accounts.
You are coming from a Technology company and have experience with a wide variety of clients in large enterprises.
You really want to join a growing, well run and highly funded organisation with really ambitious plans for 2023.
Besides having the opportunity to join an innovative company, you will learn, develop and be presented with great opportunities to be part of something big! This is an international company with a fun environment and lots of office perks.
Excellent salary and training provided. This company pays above market rates for exceptional talent.
Interested? Please send your cv to Emma Brady at email@example.com. I look forward to hearing from you!
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