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Afternoon/Evening Account Manager

A leading global provider of financial technology services is currently recruiting for an European Account Manager.

Please be aware that this will be Monday- Friday 2pm-11pm as you will be dealing with international clients.

Responsibilities:
*Serves as main point-of-contact and undertakes responsibilities for the success of multiple client projects.
*Independently communicates by phone, email, or in person, to consult with and advise clients on workflow and project developments.
*Effectively recognizes, anticipates and manages clients' needs.
*Independently manage and host various online clients training per day.
*Monitors development and ensures project deliverable for the client are correct and timely.
*Responsible for development and increasing effective and positive relationships with clients.
*Ensures proper documentation for job pursuing and billing information is current and correct.
*Other duties as may be reasonably requested from time to time.


Knowledge, Skills and Experience:
*Fluent to native level in any major European language
*2 years of work experience is similar role.
*WebEx and Salesforce experience is preferable.
*Ability to work under pressure and to prioritize tasks.
*Ability to multitask in a time-sensitive and deadline driven work environment.
*Excellent interpersonal and communication skills.
*Ability to listen and understand client's needs.
*Demonstrates service orientation with a desire to exceed customer expectations.
*PC proficiency with Microsoft Office and current web-related technologies.
*Ability to work within a team environment but also a self-starter.
*Detail orientation.

Berater

image

Alex Poyot

Team: Temporaries & Contact Centre Divisions

I specialise in: Temporary Recruitment

Languages: Spanish & French

I’ve been at Euro London since: 2015

About me: I'm a keen footballer and I enjoy learning languages. One thing I love about my job is surprising people - especially when I switch from English to Spanish. My colleagues' reactions are priceless.

If I were a famous person, I would be: Tony Stark (Iron Man)

Fun Fact: I have taken part in the Running of the Bulls at the Festival of San Fermin in Pamplona.

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