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Client Services Manager - French or German or Italian speaking

This global firm helps safeguard the revenues and reputations of more than half of the Fortune 100 brands in the rapidly evolving digital world. Using a SaaS delivery model, advanced data technology, and domain expertise, they address Domain, Brand, Piracy, and Fraud risks that brands face due to the web's anonymity, global reach, and shifting consumption patterns for digital content, physical goods, and services.

Customers are attracted to its unique combination of industry-leading expertise, advanced technology, and extensive industry relationships to preserve their marketing investments, revenues and customer trust.

Opportunity Summary:
They are hiring 3 Client Service Managers (CSMs) to each cover a specific market across Europe (ie France, Germany, and Italy). CSMs are responsible for the management of client information, client relations (via oral and written communications), and internal systems. Client satisfaction and Order Management are the primary responsibility of the CSMs. CSMs perform independently with direction from supervisors, and their work has a significant impact on company revenues and profitability, client perception and satisfaction.

There is no team management required in this role but, strong experience of coordinating projects and reporting on Excel is essential.

Role Responsibilities:
Manage all aspects of client management to include: account set-up, domain registrations (both gTLD's and ccTLD's), estimate entry, order entry via portal, customer information maintenance, reporting, customer satisfaction

Function as the main point of contact to assigned clients - oral and written correspondence

Act as the internal advocate for the client

Monitor registration and renewal data for clients

Co-ordinate and manage regular service reviews

Effectively advise clients on products and services

Specific Role Requirements:
Fluency to a native level in one of either French OR German OR Italian

Solid dedicated experience within a pure client services role

Understanding of Domain services is advantageous but not essential

Strong oral and written communication skills

Excellent organisation and decision-making skills

Team player - ability to work with others in different time zones

Experience working in a fast-paced environment

Ability to multi-task projects simultaneously

Can-do mentality with the motivation to excel

Proficiency with MS Office Suite (Word, Excel, PowerPoint)

Good understanding of contract management, accounting, and business management practices

Ability to effectively manage requests from management, technical and administrative staff, and clients

Must credit attention to detail and accuracy as a strength

Ability to handle stressful situations with poise and professionalism

Winning Requirements:
Degree educated or equivalent a plus

Fluency to a native level in one of either French OR German OR Italian

To apply for this position please send a copy of your CV in English and as a word document to: m.christie@eurolondon.com

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

Property Sales Executive - French speaking

This international property investment consultancy, with a strong focus on the sale of new build and off plan properties across the French Alps and the South of France, is looking for a French speaking Property Sales Executive.

The company has built a wealth of contacts in France in order to source only the finest new properties within the best locations in the country. Their expert reputation in this field makes them one of the best ski property specialists in the industry.

Due to strong sales demand, they are now recruiting a Property Sales Executive to work with the sales team based in London. As an experienced sales professional, you will contribute to the continued growth of the portfolio and sales revenue as part of a leading property investment company. This is the perfect opportunity for an experienced sales person who is looking to put their stamp on an exciting market within a well known and well-respected company. A strong and fluent command of the English and French language (both written and spoken) is essential.

JOB SUMMARY
This is a varied and challenging role which will make the most of a broad mix of skills. You will ensure a high level of client care at all times whilst approaching potential customers to win new business as well as maintaining strong relationships with existing clients. You will also liaise with the marketing team under the supervision of the Sales Director to ensure that your portfolio of properties is being marketed in the best and most efficient way possible.

KEY RESPONSIBLITIES
*Responding in a timely fashion to client enquiries via telephone, email and face-to-face
*Analysing client requirements and presenting investment solutions appropriately
*Following up with all enquiries promptly with the aim of closing the sale
*Liaising with mortgage brokers and legal advisers where necessary
*Ensuring all parties are working towards the scheduled completion date
*Writing and designing weekly newsletters to be sent out to a large database
*Producing accurate and timely sales reports for the Sales Director
*Attending weekly and monthly team meetings to discuss progress and strategy

REQUIREMENTS
*Fluency in English and French
*A strong sales background, preferably in property, is an advantage
*Strong organisational skills and ability to problem solve
*Knowledge of skiing, skiing lifestyle and the French Alps
*Entrepreneurial with ability to spot opportunities
*Ability to build rapport and form long standing relationships with both clients and colleagues
*Proficient computer literacy
*Well-presented and personable

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

Asset Management - Marketing - French speaking

A growing London based Asset Manager, which manages several investment funds specialised in commercial real estate, is hiring a French speaking generalist Marketing professional. The position will support the marketing function and the various funds in their development and help to strengthen their growth.

This position will be responsible for helping to implement the marketing strategy and promoting the various investment funds. You will assist with handling all the external communication of the group and will help drive customer acquisition. You will report to the Senior Marketing Manager and assist with the full marketing and communication strategy.

Responsibilities:
*Development of a strategic marketing plan including delivery of tactical marketing and advertising campaigns and programmes
*Devise campaign strategies across email/CRM
*Brand management and positioning of the business to ensure it is best placed to compete in the markets
*Management of insight programme, including primary and secondary research, customer satisfaction and market analytics
*Help to oversee all communications including media relations, PR and external communications
*Development of client engagement programmes to improve brand loyalty
*Producing adapted offers according to the market
*Provide all BtoB marketing and promotional support
*Assist with the structuring of financial products
*Managing all aspects of online and offline production, from content to collateral
*Assist with managing the marketing budget
*Devise effective tracking and measurement procedures to ensure established campaign effectiveness and reporting on ROI
*Supporting other members of the marketing team

Your Profile:
*Fluency in French to a native level
*Strong marketing experience within the financial sector, preferably asset management and multi asset experience
*Excellent interpersonal skills with the ability to influence at all levels across the business
*Proven track record of successfully developing and implementing a marketing plan in a Financial service environment
*Excellent presentation and writing skills in French/English

This is an urgent hire and my client is looking to hire the right person immediately. They are a small but growing Asset Management firm; it's an exciting time to join the business.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

Please note that in order to process your CV we must receive it in a Word document.

Client Service Investment Associate

A privately-held Investment Management firm that manages portfolios for high net worth private clients and some of the world's preeminent institutions is looking to hire Client Service Investment Associates across the European team.

The firm has grown significantly within the financial services industry over the past decade and they are now searching for highly talented and motivated individuals to join their workforce as a Client Service Investment Associate in their London office to work with clients across Scandinavia and The Netherlands. The ideal candidate will thrive in a fast-paced environment, will be detail-oriented, and possess a great attitude with excellent communication skills.

Opportunity
*Work for a successful Investment firm dedicated to performance, integrity, innovation, and providing world class service to clients
*Gain business expertise and market knowledge through their comprehensive training and mentoring program
*Succeed in an achievement-based culture with excellent lateral and vertical promotional opportunities
*Provide exceptional support to clients and internal service and sales personnel

Qualifications
*Educated to degree level or equivalent experience
*Language requirements: Fluent Swedish, Norwegian OR Dutch to a native level AND English
*Preferably experience dealing with banks and other financial service companies regarding asset transfers and other important operational/back office needs
*Demonstrable interest in the Financial Services industry
*Personal or professional track record of achievement
*Highly professional work ethic
*Ability to handle multiple responsibilities and take initiative
*Efficient organisational and time management skills

If you are eager to make a difference and want to join a rapidly growing organisation, and think you are capable of providing exceptional operational support to internal and external clients, please apply immediately.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

German Speaking Support Executive

My client is a world wide known Membership Organisation looking for a German speaking Service Support Specialist delivering the highest level of service, supporting their existing and potential members, partners and staff as well as regularly deputise for the European Service Team manager.

Based in London you will be working Monday to Friday 9:00 am to 5:30 pm.
The package offered includes £ 29-37k per annum plus private health care and pension schemes. Full training will be provided.

RESPONSIBILITIES

*Answering phone calls and emails answering questions about products, services, accounts Etc. As well as resolving problems and following up with the client to ensure that the issues as been resolved.

*Identifying sales opportunities and passing leads over to the sales department

*Producing customised reports upon request - membership, events, sales etc.

*Contribute to the update of department policies and procedures

*Take care of all German enquiries.
Assist with events. Manage registration and onsite requirements for European Events

*Host French Languages Online events (courses)

*Assist with ad-hoc projects

Skills

*Fluent to native German/English speaker

*Two-year minimum of experience in a B2B customer service, sales support, or help desk role including minimum of 6 months in a supervisory capacity.

*Extensive knowledge on B2B Customer Service and Sales processes.

*Strong written and spoken communication skills in both English and German

*A team player as well as ability to work without supervision and natural capacity of building relationships with customers.

*Extensive working knowledge of MS office, CRM software and basic knowledge of Salesforce.com

*Excellent reporting and problem solving skills as well as able to present information and an ability to prioritise

*Excellent numeracy and Excel skills


*A third language such as: French, Russian, Spanish, or other modern European languages a plus but not essential.

If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com


Dutch speaking translator

Are you a Dutch speaker looking for an entry level position in the Translation industry? I'm working alongside one of the industry giants in iGaming to help build a completely new translation team who will pioneer and lead development into the Dutch market!

Your main duties will include (but are not limited to):
*Translating website content into Dutch
*Proofreading translated content
*Localization and QA of all Dutch material
*Ensuring that all translations adhere to the company's style guide
*Advising on the best possible presentation on content translation

Skills required:
*Fluency in Dutch to mother tongue standard
*Excellent command of both written and spoken English
*Previous translation experience preferred but not essential
*Passion and enthusiasm to create a new team
*
What they can offer you:
*Your big break in the translation industry
*Experience with a globally recognised company
*Performance related bonus
*Relocation package

This is an exciting permanent opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in word format.

Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Dutch speaking Customer Services & E-Commerce Executive

A global fashion line who are proud of their reputation and heritage are looking for a Dutch/Flemish speaker to join their growing team based in London. The purpose of this role is to manage e-commerce queries (phone/email) and deliver a first-class customer experience.

You are passionate, self-motivated and can get to grips with CRM systems quickly. If you enjoy customer interaction and know all about order management systems I am keen to hear from you.

This role is a fixed term contract until the end of February 2019. You will receive a fantastic basic salary as well as company discount, free products and other benefits.

What do we need from you?
-Fluent to native level in Dutch or Flemish
-Fluency in spoken & written English (any additional languages a bonus)
-Previous experience in a customer services/call centre or helpdesk role
-Real passion for delivering high levels of customer services

If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Banking Systems Applications Analyst

Passionate about Financial technologies and applications? Enjoy using your analytical skills in an international environment? Keen to develop your career and learn new financial technology? If so Euro London may have the ideal new challenge for you!

We're currently recruiting for a Business IT Applications Specialist with a strong dual IT and Business background ,supporting Financial Applications, to join our growing 'challenger bank' client , growing fast in the UK market and based in East London. This position is focused on ensuring operational continuity and effectiveness of business applications and services, providing systems administration support to various financial systems used by the bank.
Responsibilities

*Co-ordinating with business application providers to develop advanced knowledge of the applications used by the bank, particularly the Olympic system and Fossil in-house developed money services platform. Knowledge of these applications is beneficial but not essential for candidates with knowledge of other core banking technologies.
*Conducting routine user and systems configuration tasks in response to change requests.
*Co-ordinating and carrying out advanced tasks such as systems integration, new reports development and systems upgrades.
*Building relationships with key personnel from external application suppliers.
*Preparing business requirements documentation and functional specifications.
*Providing production support and services to support 1st and 2nd line application support.
*Managing application problems/incidents and escalating product queries and bug fixes to the application suppliers.
*Providing applications training for business users and internal staff.

Educations and training

*University degree in a IT /computing related field.
*Knowledge of Core Banking Systems and Financial Services environments and concepts( Debits/Credits/Reconciliations/Balances/Transactions/End of day processes/Routine daily checks )

Skills /attributes required

*At least one significant experience in Financial Services /Banking Systems Administration.
*Business knowledge of financial instruments and accounting principals.
*Experience of providing business applications support and analysing business requirements.
*Experience using a structured, logical approach to incident and change management.
*Able to take initiative and individual responsibility in an environment where you will not always be directly supervised.
*Experience writing business and functional specifications.
*Developed team-work and cross-functional collaboration skills.
*Good understanding of Oracle/SQL*Server RDBMS.
*Good experience writing SQL scripts.
*Working knowledge of Linux/Unix including : Strong command line knowledge, scripting , Linux File Systems , Linux Services and Health.
*Good knowledge of writing and maintaining Crystal reports.
*Any knowledge of OLYMPIC Banking system by ERI, Fossil in-House developed money services platform, MISYS Opics is highly beneficial but not essential.
*Experience liaising with internal bank staff including end-users, traders, managers , financial department staff and third party suppliers.
*On-call availability with some flexibility required with reciprocal flexibility from the organisation when required.

Our client is able to offer a welcoming and learning focused working environment for a candidate keen to develop or improve their Financial Applications skills in a small-medium sized IT team supporting the London branch of an international organisation. There will be opportunities available for career development as well as further courses to acquire specialist product knowledge.

SaaS Sales Executive with Fluent German

The mission: helping the hospitality sector sell better online and ultimately help us all find the right travel plans at the right price.

You'll be demonstrating the proven value of a suite of SaaS solutions to target prospects in German speaking markets and closing potential users over the phone and via email. The environment is welcoming, vibrant and follows the tech industry standards of branded pool table and treat fridge as well as a culture of training, development and improvement.

You'll have a coach from day one as well as a clear path to promotion and increased salary. If you're hungry to make sales, make money and develop your career, this is the place.

They're investing heavily in growing their EMEA sales team in London and urgently need more German speakers with some solid sales experience and achievements to join an established DACH team. They're also open to people with strong experience within the hospitality sector.

£40k is realistic in year one, £60k in year two but there's no limit there. You can follow a path to six figures if the desire's there; medium and long term plans are in place as well as the quick wins.

Please get in touch for initial discussion of the potential here. Big plans for the future here and a chance to be a big part of what drives them.

If you would like to apply for this position then please apply with your updated CV in a WORD format.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

SaaS Sales Executive with Fluent French

The mission: helping the hospitality sector sell better online and ultimately help us all find the right travel plans at the right price.

You'll be demonstrating the proven value of a suite of SaaS solutions to target prospects in French speaking markets and closing potential users over the phone and via email. The environment in their London space is welcoming, vibrant and follows the tech industry standards of branded pool table and treat fridge as well as a culture of training, development and improvement

You'll have a coach from day one as well as a clear path to promotion and increased salary. If you're hungry to make sales, make money and develop your career, this is the place.

They're investing heavily in growing their EMEA sales team in London and urgently need more French speakers with some solid sales experience and achievements to join an established French speaking team. They're also open to people with strong experience within the hospitality sector.

£40k is realistic in year one, £60k in year two but there's no limit there. You can follow a path to six figures if the desire's there; medium and long term plans are in place as well as the quick wins.

Please get in touch for initial discussion of the potential here. Big plans for the future here and a chance to be a big part of what drives them.

If you would like to apply for this position then please apply with your updated CV in a WORD format.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

Senior Delegate Sales - Spanish,French,Arabic,Portuguese

Seeking a sales enthusiast who thrives on achieving targets, loves to sell and wants to be a part of a dynamic company with international reach, where work hard and play hard go hand in hand! If you want to see some real reward in commission - then this is the place for you
Senior Sales Executive
Reporting to: Commercial Director

Summary of the role:
As a senior member of the sales team, your role will be to lead by example on the phone and to help develop junior members of the team through training and "lead selling" on a project.
Senior Sales Executives are responsible for the sale of delegate tickets to attend conferences and associated events and products, primarily in the international energy sector. The role involves selling to top level executives in the industry.
Key Tasks and Responsibilities:

-Selling to a pre qualified contact list of prospective event attendees.
-Generating own leads
-Meet monthly and event targets set
-Make a high number of calls. These will be set by the management.
-Daily management and maintenance of contact list(s) in conjunction with electronic CRM Software GoldMine.
-Maintain daily call and response records and provide accurate and detailed weekly (or as required) progress reports to aid in conference marketing, management and planning.
-Actively participate in the progressive evaluation and planning of the production/marketing/sales of the subject conference.
-Maintain accurate sales records
-Follow up the payment of sales secured.
-Dealing with customers through the complete registration process.
CANDIDATE SPECIFICATIONS

Qualifications:

A candidate with degree level education is preferable although not essential. Languages would be an advantage.

Attributes that make a good telesales executive.

*Self motivated
*Professional and punctual
*Organised and logical
*Excellent telephone manner
*Articulate spoken and written
*Ability to work independently as well as in a team
*Sales career focused
*Professional manner in regards to accountability and punctuality

Portuguese, Arabic , Spanish or French would be highly advantageous- If you would like to be considered please send your CV ASAP to c.aguilar@eurolondon.com


Recruitment Team Leader-Temps desk

Euro London Appointments - International Multilingual Recruitment Specialists are hiring! We have a fantastic opportunity for Senior Consultants looking for that next step!
Are you an experienced Temps recruiter currently working as Senior Consultant but you're ready for more?

The Temporaries division of Euro London Appointments is the consistent leader of our European offices. Ever progressing and exceeding expectations, we are looking for an ambitious recruiter to join the division and work closely with the Country Director to lead our Regional Temporaries division to support continued growth and success in this area.

We're Euro London, Europe's leading specialist multilingual recruitment consultancy.
The Euro London office is based in the heart of London, just a 2-minute walk from Blackfriars Station where you can see the beautiful views of the London Eye and Victoria Embankment.

With this position comes an incredible team, years of experience and knowledge to tap in to, an environment where new ideas are encouraged, an inspiring company vision, huge market and a fantastic platform to success!

We can offer a multilingual working environment and a highly ambitious culture where team work is at the forefront of all our minds.

This is a billing leadership position which reports in to our UK Country Director and will focus on recruiting for multilingual Temporary roles across the UK whilst leading a team of specialist Temporaries Consultants. This division recruits for temporary positions in Marketing, Sales, Administrative Support, Customer Services and beyond across a variety of exciting industries from tech companies, leading retail brands, media and marketing brands and financial services giving you a wide range of opportunities available to candidates with multilingual skills.

We've built an environment that brings ambitious, commercially minded multilingual people together with a shared purpose; to do what we do better than anyone else, shape the market we lead and have as much fun along the way as possible.

What you will be doing:
o Day to day management, setting of weekly and daily Targets and Objectives and training of resourcers and consultants
o Recruit new potential team members for the team alongside the Country Director
o Assist in employee appraisals along with the Country Director
o Building an in-depth knowledge of your sector
o Identify, target and qualify potential candidates for your market
o Interviewing and presenting candidates to clients
o Source job leads and convert to job orders for your team and your own desk
o Presentation of terms of business to clients
o Arranging client visits to win new business and build relationships for your own desk and that of your team
o Secure repeat business for your own desk and that of your team
o Management of candidates through to offer and acceptance to include briefing, debriefing, offer negotiation and dealing with counter offers
o Collect and evaluate statistical information relating to own performance and that of your team with the support of the Country Director
o Plan business strategies around this information for your own desk and that of your team with the support of the Country Director
o Creating quarterly business plans for your own desk and assisting your team members with their business plans along with the support of the Country Director


What you'll need:
o Fluency in English and a high standard of language ability in another European language
o A proven sales track record are essential to lead from the front and to keep up with our consultants
o Excellent communication and negotiation skills
o The tenacity and passion to succeed and surpass high targets
o Hard-working and ambitious

What we can offer you:
o Dedicated specialist training designed to prepare and develop you for continued progression in your career for this role and beyond
o Clear paths to fast progression, promotion and pay rises
o Impressive uncapped monthly commission
o An extensive list of monthly, quarterly, bi annual and annual incentives
o Excellent benefits package including annual holiday allowance, pension, 2 private healthcare packages and more
o Frequent office wide social events ranging from cocktail making, escape rooms, bubble football and fine dining!
o Your birthday off!

We want to meet you if you're successful and ambitious with a passion for driving business beyond borders. You're making good money in recruitment but something is missing; let's talk about how we can help you find it.

Contact me today to find out more!
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