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  • Notre client un spécialiste de service clientèle recherche pour son équipe un conseiller(e) de service clientèle trilingue allemand, français et anglais. MISSIONS Votre rôle sera de prendre en charge les demandes de nos membres dans le respect de notre charte qualité et de nos engagements de service. Vous identifierez le besoin client, le conseillerez et lui apporterez des conseils personnalisés, des recommandations pertinentes et/ou la solution adaptée. Vous serez amené à traiter aussi bien des demandes du quotidien que des demandes plus exceptionnelles (réservations de restaurants, billetterie, organisation d'évènements, recherches divers…). Votre sens du service client et de l'anticipation participeront à l'enchantement de nos membres. En parallèle, vous développerez des connaissances approfondies des différents prestataires et fournisseurs auprès desquels vous représentez nos membres. Ainsi, vous devez construire et entretenir de solides relations de confiance avec les membres dont vous aurez une parfaite compréhension des attentes et connaissances des particularités. Vous intégrerez une équipe exigeante et dynamique, soucieuse d'offrir à ses clients un service répondant aux très hautes exigences d'une clientèle premium. PROFIL Le candidat idéal devra : Avoir le souci du détail et le sens du service ; Posséder d'excellentes qualités relationnelles afin d'interagir de manière professionnelle avec ses différents interlocuteurs ; Etre en mesure de travailler de façon autonome ; Etre doté du sens de l'organisation et capable de gérer plusieurs tâches simultanément ; Respecter les délais impartis ; Allier réactivité, persévérance et diplomatie ; Maitriser parfaitement le français, l'allemand et l'anglais aussi bien à l'oral qu'à l'écrit ; Etre à l'aise avec les outils informatiques (bureautique-Email-internet…) ; ne de l'hôtellerie (plus).

  • Client Processing Administrators Amsterdam We have various roles available for candidates with the following skill sets: Fluency in English (additional Dutch/German/French preferred). Previous Administration experience. Advanced Excel skills (Pivot tables). Accurate Data Entry skills. Excellent written and verbal communication skills, coupled with effective time management, analytical skills and organisational ability. Client Services experience an advantage. Roles include administrative positions within a European Processing team, management reporting, data validation and policy renewals. If you are interested please contact Claire by emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • German speaking Service Desk Analyst - Based in Prague (reference: SMJM335427) One of the leading global IT services providers is looking to recruit German speakers for an exciting new project to be based in Prague, Czech Republic. Building on their global success, they offer the opportunity for a fresh challenge in one of Europe's most beautiful capital cities. You will help organisations worldwide maximise their potential by offering high level customer support. You will be the first point of contact for customers seeking technical support. You will be responsible for logging all records and activities accurately and aim for first-call resolution. What do we need from you? - Fluent to native level German - Fluent English - Previous work experience, ideally in customer services, call centre or helpdesk - Ideally an interest in IT but definitely a willingness to learn new skills What's in it for you? You will be offered an excellent training programme and opportunities for continuous learning that will give the you best chances to further your career within a booming industry. As well as an incredible support structure you will be rewarded with a competitive salary and bonus scheme on top of an extensive list of benefits. Please note that this role is based in Prague, Czech Republic. Due to the nature of the work, you will be required to work shifts including evenings and night shifts on a rotational basis. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Client Processing Administrators Amsterdam We have various roles available for candidates with the following skill sets: Fluency in English (additional Dutch/German/French preferred). Previous Administration experience. Advanced Excel skills (Pivot tables). Accurate Data Entry skills. Excellent written and verbal communication skills, coupled with effective time management, analytical skills and organisational ability. Client Services experience an advantage. Roles include administrative positions within a European Processing team, management reporting, data validation and policy renewals. If you are interested please contact Claire by emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • German Speaking Service Desk Analyst -Prague, Czech Republic This is a great opportunity for a German speaker looking to make their way into the IT world. My client is one of the world leading companies focused on cloud services including network integration, security and data centers. They offer the opportunity for a fresh challenge in one of Europe's most beautiful capital cities (Prague, Czech Republic). You will help organisations worldwide maximise their potential by offering high level customer support. Providing Technical Support to world whide clients via emails and telephone. You will be responsible for logging all records and activities accurately and aim for first-call resolution. Requirements: - Fluent to native level German - Fluent English - Previous work experience, ideally in customer services, call centre or helpdesk - Ideally an interest in IT but definitely a willingness to learn new skills Package offered: *Great working atmosphere in an international team *5 weeks of vacation per annum *3 sick days per calendar year *Compensation of salary for temporary incapacity to work beyond the statutory wage compensation in the amount of the fixed basic salary for temporary absence to 21 days per year *Private Healthcare *Transport allowance *Private pension scheme *Daily meal vouchers *Daily free refreshments (coffee, tea, water on work) *Notebook and mobile phone including data tariff per company standards *Excellent training programme and opportunities for continuous learning that will give the you best chances to further your career within a booming industry. Please note that this role is based in Prague, Czech Republic. Due to the nature of the work, you will be required to work shifts including evenings and night shifts on a rotational basis. If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Client Processing Administrators Amsterdam We have various roles available for candidates with the following skill sets: Fluency in English (additional Dutch/German/French preferred). Previous Administration experience. Advanced Excel skills (Pivot tables). Accurate Data Entry skills. Excellent written and verbal communication skills, coupled with effective time management, analytical skills and organisational ability. Client Services experience an advantage. Roles include administrative positions within a European Processing team, management reporting, data validation and policy renewals. If you are interested please contact Claire by emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Would you like to be part of an international project? Do you know and understand logistic processes in the automotive industry? Would you like to be the first point of contact for international, automotive clients? Are you an excellent communicator? Are you fluent in English and Italian?   If yes, then you should read on as this might be an exciting opportunity for you! My client, a global service provider to the automotive industry, is currently looking for a   Supply Chain Manager with Italian- Automotive (m/f) Italy/ Munich, Germany Responsibilities: The first point of contact for local car dealers in Italy Consulting and advising the supply chain management on site of clients Optimizing processes and implementing new solutions regarding material and warehousing management systems Ensuring the customer satisfaction by understanding the clients’ requirements Talking care of key account and building with them long term relationships   Requirements: At least 2 years of previous experience in logistic/  supply chain management/ key account management in the automotive industry Educational background with focus on Engineering, Logistic or Business Administration Position requires: first 6 month travelling across Italy and after relocation to Munich, Germany Good understanding of logistic processes in the automotive industry is an asset Great personality, natural communicative skills Excellent command of English and Italian, German is an asset What makes the position exciting? Attractive salary Great career opportunities International environment   Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you! If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV in English via email in word form to Aleksandra Zlotkowska– a.zlotkowska@eurolondon.de. Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

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