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Dutch speaking Customer Services & E-Commerce Executive

A global fashion line who are proud of their reputation and heritage are looking for a Dutch/Flemish speaker to join their growing team based in London. The purpose of this role is to manage e-commerce queries (phone/email) and deliver a first-class customer experience.

You are passionate, self-motivated and can get to grips with CRM systems quickly. If you enjoy customer interaction and know all about order management systems I am keen to hear from you.

This role is a fixed term contract until the end of February 2019. You will receive a fantastic basic salary as well as company discount, free products and other benefits.

What do we need from you?
-Fluent to native level in Dutch or Flemish
-Fluency in spoken & written English (any additional languages a bonus)
-Previous experience in a customer services/call centre or helpdesk role
-Real passion for delivering high levels of customer services

If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Fashion E-Commerce Executive (Any European Language)

Responsibilities:

* Being the first point of contact for customers via live chat, email and telephone

* Recognize high spending or priority level customers that can be passed to the private shopping team to help develop the online team customer base.

*Managing all customer needs and questions; chasing orders, resolving simple technical issues and forwarding customers queries to the significant teams where necessary.

*Reply to any customer complaints; making sure the highest levels of support and service are given and co coordinating with the customer care supervisor and eshop manager to ensure a suitable solution.


About you:
*Excellent experience with Customer Care in an office environment or in a retail shop

*Excellent written and verbal communication skills. Fluency in another language is essential, preferably either German, Dutch, French, Spanish, Italian.

*Excellent written skills and excellent communication skills

*Able to take initiative

*Excellent eye for detail and good organizational skills

*Experience with Microsoft packages

Marketing Manager- French speaking

Marketing Manager Banking - (French is desirable) 1 year FTC

If you are looking for your next Marketing role within the Banking environment, then keep reading!

The company has come to us directly to source for a Marketing Manager to take over controls of the marketing functions for the Bank based here in the UK. With Investors in People Gold accreditation, they offer great training and development and they like to promote within!

The Bank is looking for an experience marketing manager that is immediately available to Interview and start working. There is a preference for candidates who speak French as well! You will be managing the overall marketing function in the Business and reporting in to the Commercial

Overall duties and responsibilities of the role:
Manage and resource the marketing plans, supporting and leveraging all initiatives and driving the brand themes.
-Build a detailed understanding of the company vision to ensure effective execution of the marketing plan.
-To identify, evaluate, develop and implement promotional opportunities (including sponsorship, speaker platforms, events, brochures) and ideas from Start to finish ensuring a smooth delivery.
-To attain a good knowledge of the Bank's Asset Managers and their investment services and to keep up-to-date with any new developments/products, and update managers with changes/Risks.
-Comply with all corporate policies and procedures within the department.
-Notify management and Compliance immediately of any regulatory breach.
-Ensure all printed promotional material is distributed effectively.
-Take responsibility for specific campaigns as agreed by Executive team (For example: venue, marketing and promotional events).
-Provide regular information to assist with compilation of reports for Board meetings.
-Good writing skills with the ability to turn complex investment ideas into clear written paragraphs.
-Provide accurate and creative copy writing and proof reading skills.
-Attention to detail, numerate and ability to analyse statistical data.
-Write marketing copy for websites and maintain activity on these websites.
-Working closely with design agencies and assisting with new product launches.
-Creating a wide range of different marketing materials.

What they are looking for from YOU:
-Previous marketing experience within a bank.
-At least 2 years exposure to Marketing.
-Adobe Creative suite (InDesign CS6)
-Great Inter-personal skills.
-French speaking is a massive plus!

What the company offer:
-Great working environment with a really hard working hands on team.
-Great growth potential to gain exposure throughout the Bank.
-Salary of up to £30,000 per annum.
-Pension
-Great company offices located in the heart of the city.

I If you would like to apply for this position then please apply with your updated CV in a WORD format.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

German speaking Customer Service Executive

Would you like to play a role in the exciting expansion plans of one of the internets leading comparison websites? Keen to use your languages in an interactive customer services role?

A multi-platform comparison service within the travel industry is looking for a German speaker to join their team in their brand-new central London offices. If you are looking for an organisation whose work is truly global then read on!

Specialising in ferry and cruise bookings, this comparison website is offering highly motivated and multilingual customer service professionals the opportunity to take a leading role in shaping customer experience in an industry that never stops to rest. Based in brand new and state of the art offices you will handle a variety of customer queries relating to bookings, payments and other deals.

Working alongside other company departments, you will be the liaise with service providers and customers in order to offer the best deal possible.

In return you will receive a competitive salary and benefits package. If you have the desire to succeed there will be exciting career progression opportunities available.

This role will be a 6 month fixed term contract with the possibility of going permanent.

What do we need from you?
-Fluent to native level in German
-Fluency in spoken & written English (any additional languages a bonus)
-Previous experience in a call centre or helpdesk role
-The desire to play a significant role in exciting growth plans across global
markets
-Real passion for delivering high levels of customer services

Please note that this role will require flexibility to work shifts including weekends and evenings.

If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Work for LEGO Consumer Services! Spanish & Italian Speakers!

Are you a fluent Spanish AND Italian speaker? Are you looking for an exciting new opportunity to use your languages, communication skills AND have fun at work!?

Stop right there! This could be your dream role!!

LEGO - Consumer Service Advisor (Spanish AND Italian Speaking)

Come and join our fun, friendly and productive contact centre in Slough, only 30 minutes by train from London Paddington, our offices are just 10 mins walk from the train station with a free shuttle service for those mornings you need it!
We are a team of around 100 customer service advisors handling consumer questions from across the world. You will talk to our consumers handling questions through multiple channels including Phone, Email and Web Chat. Every day is different, you will be handling around 60 customer contacts ranging from shopping enquiries about our online shop: Shop.LEGO.com, questions about up and coming new product launches through to troubleshooting our digital products such as LEGO Boost and the LEGO Life App. We are true to our LEGO Values where we have a Fun working environment with regular learning delivered from our in-house training team.

You will need to:
*Be fluent in English plus other Languages, both spoken and written with good MS office skills
*Have the ability to multi task and prioritise your workloads to meet customer expectations whilst ensuring to respond to them within our agreed service levels
*Be a good team player, who can share best practice and work together as part of One Team
*Ideally, have customer service experience either in a contact centre or service industry
*Have a passion for different cultures and a thirst to learn and develop
*Be a brilliant relationship builder who can communicate with people of all ages

In return you can expect:
*A 3-week thorough induction programme to ensure that you are ready to deliver a premium service to LEGO Consumers
*Competitive salary and participation in the company bonus scheme
*Generous discount on LEGO products and an annual Merlin Pass
*A box of treats including, an attractive pension plan, Season ticket loans to help spread your travel costs, a great holiday allowance and access to LEGO Heart a website full of discounts and deals on leading retailers to name but a few.



What's it like working in Slough?

Our modern open plan offices have an onsite subsidised Café serving hot and cold food. Free tea, coffee and hot chocolate which is available all day. The Consumer Service kitchen comes with cereal and fruit which is available for you to help yourself to 7 days a week. For those of you that are into fitness we have a free onsite gym. We are a multi lingual, multi-cultural team and we celebrate events throughout the year from Eurovision to Diwali. And as you would expect we have LOTS of LEGO bricks to play with!

Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request.

Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT.

Salary £20,900 per annum (pro rata for the number of months worked), paid monthly
Poential to earn up to £22,000 depending on experience.

Bonus!!! Earn up to 10% in bonuses

Job Type: Fixed term contract until Jan 2019 with a strong potential to transfer onto a permanent contract OR possibility of a permanent contract from the start.

Location: Slough, Berkshire UK (easily reachable by train from London Paddington)

Start Dates: July, August, September and October - take your pick!


Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Work for LEGO Consumer Services! Dutch Speakers Required!

Are you a fluent Dutch speaker? Are you looking for an exciting new opportunity to use your languages, communication skills AND have fun at work!?

Stop right there! This could be your dream role!!

LEGO - Consumer Service Advisor (Dutch Speaking)

Come and join our fun, friendly and productive contact centre in Slough, only 30 minutes by train from London Paddington, our offices are just 10 mins walk from the train station with a free shuttle service for those mornings you need it!
We are a team of around 100 customer service advisors handling consumer questions from across the world. You will talk to our consumers handling questions through multiple channels including Phone, Email and Web Chat. Every day is different, you will be handling around 60 customer contacts ranging from shopping enquiries about our online shop: Shop.LEGO.com, questions about up and coming new product launches through to troubleshooting our digital products such as LEGO Boost and the LEGO Life App. We are true to our LEGO Values where we have a Fun working environment with regular learning delivered from our in-house training team.

You will need to:
*Be fluent in English plus other Languages, both spoken and written with good MS office skills
*Have the ability to multi task and prioritise your workloads to meet customer expectations whilst ensuring to respond to them within our agreed service levels
*Be a good team player, who can share best practice and work together as part of One Team
*Ideally, have customer service experience either in a contact centre or service industry
*Have a passion for different cultures and a thirst to learn and develop
*Be a brilliant relationship builder who can communicate with people of all ages

In return you can expect:
*A 3-week thorough induction programme to ensure that you are ready to deliver a premium service to LEGO Consumers
*Competitive salary and participation in the company bonus scheme
*Generous discount on LEGO products and an annual Merlin Pass
*A box of treats including, an attractive pension plan, Season ticket loans to help spread your travel costs, a great holiday allowance and access to LEGO Heart a website full of discounts and deals on leading retailers to name but a few.



What's it like working in Slough?

Our modern open plan offices have an onsite subsidised Café serving hot and cold food. Free tea, coffee and hot chocolate which is available all day. The Consumer Service kitchen comes with cereal and fruit which is available for you to help yourself to 7 days a week. For those of you that are into fitness we have a free onsite gym. We are a multi lingual, multi-cultural team and we celebrate events throughout the year from Eurovision to Diwali. And as you would expect we have LOTS of LEGO bricks to play with!

Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request.

Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT.

Salary £20,900 per annum (pro rata for the number of months worked), paid monthly
Poential to earn up to £22,000 depending on experience.

Bonus!!! Earn up to 10% in bonuses

Job Type: Fixed term contract until Jan 2019 with a strong potential to transfer onto a permanent contract OR possibility of a permanent contract from the start.

Location: Slough, Berkshire UK (easily reachable by train from London Paddington)

Start Dates: July, August, September - take your pick!


Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Work for LEGO Consumer Services! French Speakers Required!

Are you a fluent French speaker? Are you looking for an exciting new opportunity to use your languages, communication skills AND have fun at work!?

Stop right there! This could be your dream role!!

LEGO - Consumer Service Advisor (French Speaking)

Come and join our fun, friendly and productive contact centre in Slough, only 30 minutes by train from London Paddington, our offices are just 10 mins walk from the train station with a free shuttle service for those mornings you need it!
We are a team of around 100 customer service advisors handling consumer questions from across the world. You will talk to our consumers handling questions through multiple channels including Phone, Email and Web Chat. Every day is different, you will be handling around 60 customer contacts ranging from shopping enquiries about our online shop: Shop.LEGO.com, questions about up and coming new product launches through to troubleshooting our digital products such as LEGO Boost and the LEGO Life App. We are true to our LEGO Values where we have a Fun working environment with regular learning delivered from our in-house training team.

You will need to:
*Be fluent in English plus other Languages, both spoken and written with good MS office skills
*Have the ability to multi task and prioritise your workloads to meet customer expectations whilst ensuring to respond to them within our agreed service levels
*Be a good team player, who can share best practice and work together as part of One Team
*Ideally, have customer service experience either in a contact centre or service industry
*Have a passion for different cultures and a thirst to learn and develop
*Be a brilliant relationship builder who can communicate with people of all ages

In return you can expect:
*A 3-week thorough induction programme to ensure that you are ready to deliver a premium service to LEGO Consumers
*Competitive salary and participation in the company bonus scheme
*Generous discount on LEGO products and an annual Merlin Pass
*A box of treats including, an attractive pension plan, Season ticket loans to help spread your travel costs, a great holiday allowance and access to LEGO Heart a website full of discounts and deals on leading retailers to name but a few.



What's it like working in Slough?

Our modern open plan offices have an onsite subsidised Café serving hot and cold food. Free tea, coffee and hot chocolate which is available all day. The Consumer Service kitchen comes with cereal and fruit which is available for you to help yourself to 7 days a week. For those of you that are into fitness we have a free onsite gym. We are a multi lingual, multi-cultural team and we celebrate events throughout the year from Eurovision to Diwali. And as you would expect we have LOTS of LEGO bricks to play with!

Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request.

Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT.

Salary £20,900 per annum (pro rata for the number of months worked), paid monthly
Poential to earn up to £22,000 depending on experience.

Bonus!!! Earn up to 10% in bonuses

Job Type: Fixed term contract until Jan 2019 with a strong potential to transfer onto a permanent contract OR possibility of a permanent contract from the start.

Location: Slough, Berkshire UK (easily reachable by train from London Paddington)

Start Dates: July, August, September and October - take your pick!


Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Work for LEGO Consumer Services! German Speakers Required!

Are you a fluent German speaker? Are you looking for an exciting new opportunity to use your languages, communication skills AND have fun at work!?

Stop right there! This could be your dream role!!

LEGO - Consumer Service Advisor (German Speaking)

Come and join our fun, friendly and productive contact centre in Slough, only 30 minutes by train from London Paddington, our offices are just 10 mins walk from the train station with a free shuttle service for those mornings you need it!
We are a team of around 100 customer service advisors handling consumer questions from across the world. You will talk to our consumers handling questions through multiple channels including Phone, Email and Web Chat. Every day is different, you will be handling around 60 customer contacts ranging from shopping enquiries about our online shop: Shop.LEGO.com, questions about up and coming new product launches through to troubleshooting our digital products such as LEGO Boost and the LEGO Life App. We are true to our LEGO Values where we have a Fun working environment with regular learning delivered from our in-house training team.

You will need to:
*Be fluent in English plus other Languages, both spoken and written with good MS office skills
*Have the ability to multi task and prioritise your workloads to meet customer expectations whilst ensuring to respond to them within our agreed service levels
*Be a good team player, who can share best practice and work together as part of One Team
*Ideally, have customer service experience either in a contact centre or service industry
*Have a passion for different cultures and a thirst to learn and develop
*Be a brilliant relationship builder who can communicate with people of all ages

In return you can expect:
*A 3-week thorough induction programme to ensure that you are ready to deliver a premium service to LEGO Consumers
*Competitive salary and participation in the company bonus scheme
*Generous discount on LEGO products and an annual Merlin Pass
*A box of treats including, an attractive pension plan, Season ticket loans to help spread your travel costs, a great holiday allowance and access to LEGO Heart a website full of discounts and deals on leading retailers to name but a few.



What's it like working in Slough?

Our modern open plan offices have an onsite subsidised Café serving hot and cold food. Free tea, coffee and hot chocolate which is available all day. The Consumer Service kitchen comes with cereal and fruit which is available for you to help yourself to 7 days a week. For those of you that are into fitness we have a free onsite gym. We are a multi lingual, multi-cultural team and we celebrate events throughout the year from Eurovision to Diwali. And as you would expect we have LOTS of LEGO bricks to play with!

Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request.

Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT.

Salary £20,900 per annum (pro rata for the number of months worked), paid monthly
Poential to earn up to £22,000 depending on experience.

Bonus!!! Earn up to 10% in bonuses

Job Type: Fixed term contract until Jan 2019 with a strong potential to transfer onto a permanent contract OR possibility of a permanent contract from the start.

Location: Slough, Berkshire UK (easily reachable by train from London Paddington)

Start Dates: July, August, September and October - take your pick!


Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

French speaking Customer Service Executive

French speaking Customer Service Executive (Fixed term contract)

This is a great opportunity for a French speaker with previous customer service experience looking for an opportunity to grow and develop in the travel industry.
Working hours are currently Mon-Fr 8 am - 5 pm or 11 pm to 8 pm Saturday 9 am to 6 pm Sunday shift to be confirmed.

This company is in an exiting moment as they have recently moved to one of the most modern buildings in the city located near Victoria station and they are looking for ambitious and hard working individuals with strong customer service skills.

Required skills and experience:
*Previous customer service experience in a call centre environment.
*Experience to deal with demanding customers / complaint handling
*Strong written and spoken communication skills in both English and French.
*Attention to detail with good time management skills.
*Team player with good work ethic who can also work independently
*Eager to learn

Benefits:
*25 days holiday per annum public holidays (8 days per annum)
*Pension scheme
*Enhanced sick pay
*Group income protection scheme
*Life assurance scheme
*Employee assistance programme.
*Enhanced maternity and paternity pay (better than required under law).
*Employee referral scheme ('refer a friend' and earn up to £1,500 tax free).
*Season ticket loans.
*Free economy ferry travel (yourself 1 car).
*Discounted friends and family ferry travel (net rate, max 10 per annum) Being rolled out in the next 3-6 months
*Cycle to work scheme.
*Childcare vouchers

If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

German speaking Customer Service Executive

Would you like to play a role in the exciting expansion plans of one of the internets leading comparison websites? Keen to use your languages in an interactive customer services role?

A multi-platform comparison service within the travel industry is looking for a German speaker to join their team in their brand-new central London offices. If you are looking for an organisation whose work is truly global then read on!

Specialising in ferry and cruise bookings, this comparison website is offering highly motivated and multilingual customer service professionals the opportunity to take a leading role in shaping customer experience in an industry that never stops to rest. Based in brand new and state of the art offices you will handle a variety of customer queries relating to bookings, payments and other deals.

Working alongside other company departments, you will be the liaise with service providers and customers in order to offer the best deal possible.

In return you will receive a competitive salary and benefits package. If you have the desire to succeed there will be exciting career progression opportunities available.

This role will be a 6 month fixed term contract with the possibility of going permanent.

What do we need from you?
-Fluent to native level in German
-Fluency in spoken & written English (any additional languages a bonus)
-Previous experience in a call centre or helpdesk role
-The desire to play a significant role in exciting growth plans across global
markets
-Real passion for delivering high levels of customer services

Please note that this role will require flexibility to work shifts including weekends and evenings.

If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Swedish speaking Translator

Are you a Swedish speaker looking for an entry level position in the Translation industry? I'm working alongside one of the industry giants in iGaming to help build a completely new translation team who will pioneer and lead development into the Swedish!

Your main duties will include (but are not limited to):
*Translating website content into Swedish
*Proofreading translated content
*Localization and QA of all Swedish material
*Ensuring that all translations adhere to the company's style guide
*Advising on the best possible presentation on content translation

Skills required:
*Fluency in Swedish to mother tongue standard
*Excellent command of both written and spoken English
*Previous translation experience preferred but not essential
*Passion and enthusiasm to create a new team
*
What they can offer you:
*Your big break in the translation industry
*Experience with a globally recognised company
*Performance related bonus
*Relocation package

This is an exciting contract opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in word format.

Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
Erhalten Sie die neuesten Jobs für diese Suchanfrage kostenlos via Email

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