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Client Service Team Manager

Our client, an expanding market research company, is seeking a Client Service Team Manager (Fluent French & English) to join their team based in central Paris.

 

As a Client Service Team Manager, you'll be managing a team of 5 people based in Paris, London, Munich and report to the UK.

 

As a team, you'll be responsible for collaborating with commercial partners to get insights and training to clients throughout their lifecycle, in order to drive commercial growth and product adoption.

 

RESPONSABILITIES:

 

  • New Business Support: Understanding a customer/prospects pain points and needs.
  • Account Product Training & Onboarding: Making sure all clients are set up for success by taking them through a guided structured product onboarding program.
  • Account Value Realization: taking care of an account is at risk of churn or just isn’t maximizing the solution value from training sessions.
  • Hiring and developing the team, guide and mentor career paths and competency development
  • Work closely with commercial peers to systematically drive improvements and performance enhancements across all aspects of our commercial operation
  • Support senior leadership with strategic analysis and optimization of your domain

 

PROFILE:

 

  • Fluent French and English
  • Previous experience Managing a Team
  • Worked within the SaaS / digital marketing / market research sector
  • A taste for sales and metrics, a results-driven mind set

 

Salary: Basic 80K€-100K€ + bonus 30% (capped)

 

Please send your CV to a.belaid@eurolondon.com

 

Please note that only shortlisted candidates will be contacted

Sales Development Representative

Our client, an expanding market research company, is seeking a Sales Development Representative (Fluent French & English) to join their team based in central Paris.

 

As a Sales Development Representative, you will prospect and qualify new inbound and outbound business opportunities for the French speaking market.

 

You’ll get to work alongside an extremely passionate and supportive sales team. You'll be in charge of presenting the analytics services which offers its users information on their clients' and competitors' web traffic and performance.

 

RESPONSABILITIES:

 

  • Develop new business leads and enhance existing relationships
  • Utilise prospecting and research tools to qualify and create opportunities with ideal personas in target accounts
  • Conduct sales development best practices with email, phone, and social drips using enablement technology to connect with new prospects
  • Work closely and collaboratively with the sales team to develop and implement appropriate prospect communication plans
  • Work internally with other departments to ensure proper quality and quantity of demonstrations

 

PROFILE:

 

  • Fluent French and English
  • Previous sales experience within the SaaS / market research
  • A taste for sales and metrics, a results-driven mind set

 

Salary: Basic 42-48K€ + bonus 30% (uncapped)

 

Please send your CV to a.belaid@eurolondon.com

 

Please note that only shortlisted candidates will be contacted

Business development representative

Our client, an international leader in independent, third-party enterprise software support services, is looking to hire a Business Development Representative. You will join the sales team focused on the French market and report into the UK.

 

This job is based in central Paris (Hybrid).

 

This position places outbound calls to introduce the company support services for enterprise software. Inbound calls and emails from customers and prospects will also occur. This is a quota bearing position of qualified leads delivered and conversion of those qualified leads into closed business.

 

 

RESPONSIBILITIES:

 

- Work in collaboration with Sales Account Executives through outbound qualification of leads.

- Outbound calls and emails to qualify the services through marketing campaign follow-up and cold calling

- Set appointments with prospects

- Handle all inbound inquiries and qualify

- Propose and negotiate initial objections as a part of scheduling appointments

- Conduct pre and post-event telephone calls

- Develop and maintain vertical/geographical territory, daily plans to maximize and leverage phone time, including pre-call planning, adhering to territory hours and metrics

 

PROFILE REQUIRED:

 

- Fluent French and English

- BDR / SDR experience within the software industry

- Knowledge of salesforce.com, Discover.org, One Source, Inside View and LinkedIn

- Experience working in a fast paced, team-oriented, collaborative environment

 

Salary: 40K€ Basic, OTE 66K€, commission uncapped

 

Please send your CV to a.belaid@eurolondon.fr

 

Please note that only shortlisted candidates will be contacted

Business development representative

Our client, a rapidly expanding CleanTech SaaS scale-up, focusing on digitalisation for energy solutions is seeking a Business Development Representative (Fluent French & English) to join their team based in central Paris.

 

As a Business Development Representative, you will prospect and qualify new inbound and outbound business opportunities for the EMEA market. You will work closely with a Senior Account Executive to oversee the full sales cycle.

 

Candidates should come from a SaaS sales background and be motivated to sell digital solutions related to carbon impact reduction in the B2B sector.

 

JOB RESPONSIBILITIES:

 

The Business Developer is responsible for promoting and driving the execution of strategic commercial development:

 

- Prospect, sign and renew Industrial Key-Account and Multi-Sites Facilities

- Generation of new leads from various sources (database, social network, events...)

- Support to EA for meetings and closings with the support of the Tech & Ops team

- Identifying client’s strategic priorities and interests, and define the value proposition to be delivered

- Contribute to the commercial strategy in order to align to customer expectations (offer model, pricing, marketing material…)

- Presenting to and engaging internal Senior Executives in one-on-one and group settings.

- Participate in marketing and networking activities (exhibitions, industrial committees…)

 

PROFILE REQUIRED:

 

· Previous sales experience within the SaaS / Energy environment

· Fluent in French and English (other languages are a bonus)

· A taste for sales and metrics, a results-driven mind set

· Ability to build relationships and exchange with high-level professionals (C-level)

 

Salary: Package 50K€

Mutuelle - Ticket restaurant - Navigo

 

Please send your CV to a.belaid@eurolondon.com

 

Please note that only shortlisted candidates will be contacted

Salesforce Operations Manager

Our client, a well reputed international organisation, is looking for a Salesforce CRM Operations Manager. Candidates must have an excellent level of English. French is a plus but not required.

The role is based in Fontainebleau. Candidates must live close by or be willing to relocate.

Within the marketing team, you will specialise in Salesforce projects. You will work in a consultative manner with the different departments of the business, to understand their needs and then formulate those needs into Salesforce workflows and processes. You will become an expert in day-to-day CRM operations and be a bridge between business needs and systems as well as supporting on change management. You will be also responsible for managing CRM related projects, such as the integration of an e-commerce platform.

Responsibilities:

  • Work with leadership team for CRM - salesforce platform roadmap for continuous improvement, adoption, and utilization.
  • Work together with key stakeholders to understand pain points and define quick wins, TO-BE business processes and work towards implementing, training and adoption of the process;
  • Manage and understand Salesforce Sales Cloud, Experience Cloud and how salesforce is connected with the internal eco-system such as marketing automation, ERP, website etc;
  • Manage operational activities within salesforce platform for managing business processes – master data set-up, enablement step for e-commerce (experience cloud) and other salesforce set-up;
  • Manage the implementation and delivery of salesforce related initiatives;
  • Work closely with internal stakeholders such as IT, who own the system, to implement new enhancements, rollouts;
  • Work on CRM implementation projects with IT / External Implementation Partner / Data Team and be key driver for business contact for driving change and deliverables.

Profile required:

  • Experience in a marketing operations role, using Salesforce CRM , digital marketing and marketing automation systems (knowledge of Salesforce is mandatory)
  • Agile to learn and manage priorities of daily operations and work with different stakeholders/team
  • Innovative with a can-do attitude to work with tight deadlines
  • Excellent command of both written and spoken English required
  • Outstanding organizational skills with an ability to manage multiple tasks simultaneously

Salary: 56K€

Please send your CV to m.collins@eurolondon.com

 

Please note that only shortlisted candidates will be contacted

Sales Specialist

Our client is a  worldwide leader in Fintech SaaS solutions for the global banking, deal-making, and capital markets communities. They are looking for a Junior Sales Executive to join their sales training programme in Paris.

This is a permanent position which begins as a 9 month sales training bootcamp with a defined path for you to become a Sales professional. You will be taught the necessary sales skills to effectively execute end-to-end sales opportunities and prepare you for a lucrative career in Sales. You will develop both new and existing accounts on the French market.

Candidates must be bilingual French / English.

 

It would be advantageous if you have:

• Majored in Finance, Business Administration, or Sales.

• Participated in Sales related internships.

• Have direct sales experience.

 

What you’ll do:

• You will learn essential sales skills, the customer experience, discover innovative products and services, relationship and team building, CRM strategies, and a sales methodology that has led the company to be an undisputed leader in the core markets they serve.

• You will own accounts to prospect into where you will be building relationships and sourcing sales opportunities with M&A deal professionals.

• You will deliver the unique value proposition to the accounts you own and support, as well as uncover customer’s requirements through effective sales discovery.

• You will support the needs of the sales team to help grow market share and exceed revenue targets.

• You will learn internal processes, systems, tools, and best practices to support the sales team in both business development and customer support capacities.

• You will participate and co-host virtual and on-site client events.

• You will start selling the most well recognized product in the industry by leveraging Solution Selling techniques.

 

Who you are:

• Driven to build a career in sales.

• Competitive with an innate hunger to succeed.

• Strong communicator. Ability to clearly and concisely communicate new ideas and concepts.

• Ability to quickly establish rapport and build relationships with people.

• Results and goal oriented.

• Always maintains a highly positive attitude. Perseveres when times get challenging.

• Very coachable. Able to listen, absorb, and apply coaching techniques from peers and management.

• Bilingual French/English

 

Salary: 45K€

 

Please send your CV to m.collins@eurolondon.com

 

Please note that only shortlisted candidates will be contacted.

Event Coordinator

Location: Fontainebleau (candidates must live close by or be willing to relocate to Fontainebleau)

Our client is seeking an Events Coordinator to be responsible for organizing both virtual and physical seminars for a wide-range of multinational companies in a diverse and stimulating environment.

You will play a pivotal role with the various stakeholders (directors, clients, internal and external providers) to ensure the smooth running of events administration and logistics at an optimum level.

With an international mindset and an aptitude for customer service, you will have an important role representing the company as a whole externally and internally.

Candidates must be flexible to work across different time zones as virtual events can take place in EMEA, APAC and the US.

Main tasks include:

  • Client Relationship Management: You will act as primary contact, before, during and after the programme to help develop the programme specificities leading to greater client satisfaction and subsequent additional revenues from the same client
  • Virtual Programme Delivery: Use and understand a variety of technology platforms (Go-Live, Zoom, etc.) and to be comfortable working in a virtual setting and contributing towards the smooth running of virtual events
  • Logistics: Ensure smooth programme delivery
  • Communication and Feed-back: Actively listening to and analysing participant and/or company contacts’ feedback
  • Budget Responsibilities: You will hold financial responsibilities by monitoring and respecting the assigned budget
  • Process Improvements and Innovation: You will initiate actions and take ownership of projects to improve the efficiency of work, reduce costs and/or improve the quality of service, and contribute to developing processes / procedures on an ongoing basis

Profile required:

· Previous experience in events organizing / coordination is essential

· Bilingual in English and French with excellent written and oral communication skills in both languages (other languages an asset)

· Communicate with diplomacy and sensitivity to diverse cultural backgrounds

· Excellent planning and organizing skills by anticipating and taking initiatives within a time frame

· Comfortable and flexible in a challenging and ever changing environment

· Self-driven with a high level of autonomy and a team player simultaneously

· Ability to work under pressure and set priorities

· Pro-active and demonstrate creative, innovative and service-oriented approaches to problem solving

 

Salary: 36,00€ + benefits

 

Please send your CV to m.collins@eurolondon.fr

 

Please note that only shortlisted candidates will be contacted.

Junior Executive Assistant

Our client, an international consulting firm is looking to hire a bilingual French / English Junior Executive Assistant in their central Paris office.

 

The Junior executive assistant will report to the Office Manager and provide administrative support to the team.

 

This role is suited to someone who can interact confidently with clients and staff of all levels and who will adopt a proactive approach.

 

RESPONSIBILITIES:

 

- Management of diaries, emails and calls

- Coordination of internal and external meetings including welcoming of guests.

- Support to the recruitment team when required.

- Administrative support with the onboarding process and induction of new joiners.

- Expenses and invoice management, ensuring prompt submission and payment.

- Time entry and holidays booking for senior members of the team.

- Organizing complex international travel itineraries.

- Maintaining contact database via a CRM database – Salesforce.

- Management of service providers including housekeeping, paper destruction, and post office.

 

PROFILE REQUIRED:

 

- Bilingual French and English

- Experience in an administrative role in an international fast-paced environment.

 

Salary: 28K€ to 32K€.

 

Please send your CV to a.belaid@eurolondon.fr

 

Please note that only shortlisted candidates will be contacted

Medical Affairs Administrative Assistant

Notre client, un laboratoire pharmaceutique, spécialisé en perfusion, transfusion et nutrition cliniques, situé en région Parisienne est à la recherche d'un(e) Assistant(e) Affaires Médicales Bilingue Français-Anglais.

 

Rattaché(e) à la Directrice Affaires médicales, dans une équipe de 8 personnes, vos missions sont divisées en 4 axes :

 

Administratif :

· Gestion des agendas, des déplacements des MSL

· Gestion de la comptabilité (note de frais)

· Veille bibliographique, recherche scientifique

· Organiser toute la logistique concernant les congrès, les réunions

 

Pharmaco vigilance :

· Requête EUDRA

· Saisie des CAS EUDRA

· Saisie des CAS dans tracker

· Impression des fiches COSI pour classement

· Certificat formation

· Compléter le rapport d'activités mensuel

· Veille bibliographique, transmettre les revues médicales pour vérification de cas PV

 

Assistanat des MSL :

· Gestion des contrats orateurs, signature contrat, paiement, suivi de dossier avec les MSL

· Suivre les paiements et faire des points réguliers aux MSL

· Réservation hôtel, transports…

 

INFOMED :

· Suite aux Q&A lors de congrès, recueillir les données et les centraliser dans une base

 

VOTRE PROFIL :

 

- Expérience solide dans un poste similaire d'assistante au sein d'un laboratoire pharmaceutique.

- Fluent Anglais / Français

- Dynamique, multitâche, organisée, force de proposition.

 

Rémunération : 37K€ à 45K€

 

Please send your CV to a.belaid@eurolondon.com

 

Please note that only shortlisted candidates will be contacted

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