Reporting to the Director of Operations, the Operations Manager is a member of Europe, Africa, and Middle East team responsible for managing the company's operations in the region and instituting processes & systems that provide effective internal management. This person will work closely with various EMEA teams including sales, marketing, events, etc. and along with global counterparts to continuously improve operational effectiveness and create processes and systems to support high growth in the region. The Operations Manager will have direct responsibility for managing, developing and providing day to day leadership and oversight to the Operations team. Responsibilities Service operations: Day to day management of all customer and sales service along with event operations activities ensuring all work is delivered within agreed service levels (timeliness and quality). Manage capacity across the team to ensure effective workload balance to meet service targets and release timelines. Build and maintain departmental structure, operating standards, and practices that are responsive and adaptable to evolving business needs. Establish KPIs, measure, review, and report on service levels including output quality and volumes of workload/cases. Salesforce administration: Support day-to-day use of Salesforce by all members in the region to ensure customer and business objectives are achieved. Identify and define business requirements for the region and initiate and prioritize enhancement, gap analysis, and prepare user stories. Partner with Global Operations and IT teams to design, develop, test, release complex workflows rules, validation rules, formulas, custom workflow, process builder, page layouts, custom fields/objects, and other Salesforce.com customisation. Work with various functions and end-users to identify, document, and communicate standard business processes as they relate to Salesforce. Hands-on configuration and data migration experience to execute on requirements in partnership with key stakeholders. Projects and process management: Map the key business processes, document and ensure they are reviewed frequently for updates. Manage operations planning and reporting. Conduct appropriate business analysis in order to propose solutions to support the growth and expansion of the business. Design and implement the necessary automation of processes and systems across the region. Establish standards, parameters and wider expectations for quality, accuracy, timeliness of work expected. Propose initiatives to improve customer experience and drive efficiencies. Drive improvements and make recommendations to enable the ongoing improvement of processes. Team management: Lead and motivate teams to provide an excellent level of service to internal and external customers and to implement the culture of high performance and continuous improvement. Coaches and mentors the operational specialists in performing their day-to-day tasks ensuring goals, KPI's and training plans are clear, managed and aligned with the operational strategy. Qualifications and experience Minimum Bachelor's Degree in a business or IT related field required. Minimum of 3 years of experience leading a diverse group of support functions. Customer service orientation with a demonstrated desire to exceed expectations - ability to serve multiple customers and deliver an excellent employee experience. Certified Salesforce Sales Cloud and Administrator. Strong Stakeholder Management, Project Management & Influencing skills with a good understanding of Lean and Business Process Management techniques. Experience in managing teams across different locations, coaching, mentoring. Technology-savvy with an advanced user of applications like MS Visio, project management solutions, reporting and analytics tools like Qlikview, Power BI, etc. Fluent written and spoken English is a must, additional European language preferred (German, French, Spanish, Polish, Russian).
Dutch speaking graduate ready for a challenge in an exciting and vibrant new position. Kick start your career in London with this opportunity to join a globally leading tech company. New offices in London, funding to expand and extend into the European market, is the goal and you are needed to make this possible. Confident communication, rapport building, relationship maintenance is a must as you will be speaking with c level stakeholders in order to encourage the use of the accounting software. Willing to work hard to build and maintain your own desk in an entrepreneurial environment. Full training is provided, however a strong understanding of and ability to, promote a technical service solution is essential. Very substantial basic salary package including benefits and strong career progression prospects. Apply and get in touch, call Breffni O'Mullane on 02070293799 or email firstname.lastname@example.org
My client is seeking Gulf Arabic speaking research Market who will work as part of the research team. The right individual will carry out interviews and present the findings to researchers in an easy way to understand. The candidate must have excellent command of both Norwegian and English (both written and oral). There is not experience needed as full training will be given. This is a temp role for 3 weeks doing high level B2B market research. The role is to start immediately and can be full or part time. Essentials and Key skills - Telephone based experience - Good IT skills - Some market research experience would be beneficial - Some translation experience would be beneficial - Good communications skills would be beneficial for the role Competencies Accountability Dependability Quality of work Teamwork If you feel you are the suitable for the role and are available immediately please send your CV in WORD format to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
Job Summary Location: Stratford and Farringdon Full time and Part- time available My client is seeking German speaking research Market who will work as part of the research team. The right individual will carry out interviews and present the findings to researchers in an easy way to understand. The candidate must have excellent command of both German and English (both written and oral). Experience needed However,as training will be given. This is a temp role for 3/6 weeks doing high level B2B market research. The role is to start immediately and can be full or part time. Skills Required: *Excellent oral and written communication skills *Excellent organizational skills *Fast, accurate keyboard skills *Good knowledge of Outlook, Excel and Word Personal Qualities: *Team player *Solution-oriented *Positive attitude *Reliable and trustworthy *Bright, engaging and enthusiastic We offer excellent rates of pay and a stimulating working environment. Essentials and Key skills - Telephone based experience - Good IT skills - Some market research experience would be beneficial - Some translation experience would be beneficial - Good communications skills would be beneficial for the role If you feel you are the suitable for the role and are available immediately please send your CV in WORD format to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
Als Sales Manager in der Softwarewelt konntest Du schon gute Erfahrungen im Vertrieb auf Geschäftsführerebene sammeln? Oder du kommst bisher aus dem Business Development und möchtest jetzt den Schritt in den Außendienst wagen? Dich reizt es, neue Wege zu gehen und Verantwortung zu übernehmen? Dann ist dies Dein nächster Karrieresprung! Ich warte auf Deine Bewerbung! Mein Kunde in der IT Branche sucht eine/n Account Executive DACH - Berlin - Das machst Du: New Business auf Enterprise Level in Deutschland, Österreich und der Schweiz Kundenbetreuung während des komplexen Sales Cycles Strategieentwicklung für Kundenansprache inkl. Networking und Teilnahme an verschiedenen Events Up- und Crossselling der gesamten Produktpalette Forecasting und Reporting Das kannst Du: Berufserfahrung als Sales Manager auf Enterprise Level Fließende Deutsch- und Englischkenntnisse in Wort und Schrift Selbstständige, proaktive sowie erfolgsorientierte Arbeitsweise Reisebereitschaft im Vertriebsgebiet Das bekommst Du: Aufregende Vertriebsposition in einem internationalen Start Up Sehr attraktives Vergütungspaket Individuelle Einarbeitung und Trainings in Paris Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format und Ihre Zeugnisse an Luisa Gröger, email@example.com. Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank, dass Sie sich bei Euro London Appointments beworben haben. Wir sind Europas größte, unabhängige Personalagentur, die sich auf die Vermittlung von mehrsprachigem Personal spezialisiert hat. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung weitergeleitet wird. Wir versuchen so schnell wie möglich auf Ihre Bewerbung zu reagieren, bitten Sie aber um Verständnis, dass wir aufgrund der hohen Anzahl von Bewerbungen, die wir tagtäglich erhalten, nur auf Bewerbungen antworten können, die dem vorgegebenen Anforderungsprofil unserer Kunden entsprechen. Falls Sie Interesse an weiteren offenen Stellenangeboten haben, besuchen Sie uns gerne auf www.eurolondon.de.
Our client is an international Mobile Marketing start-up based in central Paris and with offices in London (HQ), Frankfurt, New York, Geneva, Tokyo, Hong Kong and Singapore. They specialize in bespoke Mobile Marketing campaigns for premium brands. Responsibilities Reporting to the Account Director based in London, you will be responsible for managing social media DISPLAY campaigns. You will work closely with the sales team and manage French and international mobile campaigns for luxury brands and their respective media agencies. Campaign Management: Ensuring that campaigns go live on time and run smoothly. Respond to client requests (media agencies & direct clients) from all industries (Luxury, B2B, Travel, Finance, Banking, Automotive, FMCG, etc.). Produce reports on campaign results analytics (PPT / Excel) to present to clients Coordinate projects with the traffic team, technical team, studio for ad design and clients Client management: Have a consulting role for clients in terms of optimising campaigns, competitor analysis and creative ideas when reporting to clients. Work along with sales managers on preparing reports and presentations or sourcing new clients. Create and deliver sales documents using industry market trends, and marketing solutions. Liaise with clients proving articulate, clear briefs and defined ways to ensure smooth delivery and communication over the course of the project. Profile required Experience in Campaign Management or Account Management for mobile advertising (display) Analysis and reporting skills, as well as good communications skills Good command of Excel, PowerPoint French & English are mandatory Extremely well organised & structured. At ease working in a small team What the company has to offer: Salary: 30-40K€ Offices based in central Paris Growing and development opportunities Training in their London office A fun and startup environment Please send your CV to firstname.lastname@example.org Please note that only shortlisted candidates will be contacted
My client ties people and data together. They get the most relevant content in front of users, regardless if they're attending, organising, or exhibiting at an event. It may sound easy, but bringing mobile first thinking, decision-driven data collection, and user focused engagement into one intuitive platform is quite challenging. And they do it better than anyone else. Much like the purpose behind the product, their company culture reflects their passion for connecting humans. Whether it's the intense focus on delivering exceptional service to clients or dedication to giving back to the community, their people-first approach is clear in all that they do. Offices and customers all over the globe, this is a great opportunity to work for a global leader that really invests in their employees. Full product training is offered by means of one month in the US with global heads of training and development, setting all new employees up for the best success possible. The role As a Business Development Representative you will have a minimum of 1 year's proven track record in sales, preferably software. You will have a hunter mind set mentality, wiling to engage and present the company to the highest standard, but not afraid of rejection. Engaging with new prospects will be key, so being able to build and kindle relationships is very important. Great basic salary and generous commission scheme. Apply and get in touch, call Breffni O'Mullane on 02070293799 or email email@example.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
Are you interested in working from home? Do you speak Welsh at a native level? Do you want to improve your communication skills and get some Market Research experience? Then apply to become a Market Researcher! There is absolutely no selling involved! We are offering highly flexible home-based roles nationwide with shifts available for weekdays, evenings and weekends guaranteeing a minimum of 16 or 30 hours per week. You'll be engaging with businesses and members of the public in relation to ongoing research projects on behalf of the government, universities and private sector clients. On this role, you will be speaking to recent graduates about their experiences and next steps. Full training and support will be provided by our in-house training team as soon as you join us, after which our interviewing services Team Leaders will be on hand to support you through each project and answer any questions you may have. All you will need is a stable internet connection, a computer and a head set, we'll provide the rest! Key Responsibilities and Requirements Successful applicants will need to provide their own equipment, such as a computer or laptop and a suitable headset. Internet Requirements: Guaranteed bandwidth must be 2Mbps in both directions (download & upload), with a ping of less than 20ms (Test here: http://www.speedtest.net) Must be able to directly connect to your router via Ethernet cable (Wifi, Wifi Extenders, Wifi Powerline or Powerline are not supported Comfortable with your computer/laptop set up and downloading applications. If you feel you are the suitable for the role and are available immediately please send your CV in WORD format to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
Applications will only be accepted if: - You are bilingual in another language other than English (language graduates accepted) - You have 6 months recruitment experience OR studied languages at university *** Please do not apply if you do not meet the above criteria *** Are you looking for a company to help you start or advance your career in recruitment? Are you looking for a fun and fast-paced working environment that values employees for their people skills and their linguistic ability? Well, Euro London Appointments are hiring! We are currently looking for multilingual candidates to join the Euro London team as recruitment consultants. Candidates with more than 6 months recruitment experience will be at an advantage, however we will still consider candidates that have: - A bachelor's degree in language - Outstanding communication skills - Excellent telephone manner - Strong motivation and drive - Good negotiation and persuasion skills What will you get in return? Euro London is a fantastic company to work for but we can be quite picky in choosing who gets to join our fun and ambitious teams. However, successful candidates will receive: - a competitive commission structure (this is how you can make big money with our agency!) - Company incentives for hitting target (tropical holidays, expensive lunches/dinners etc. the list goes on!) - 23 days holiday your birthday off and not including bank holidays! - Private healthcare - Life insurance - Private pension - Free fruit during the week and free drinks on Fridays - Regular social events I would honestly be here all day if I tried to include them all! To put it very simply, we are looking for bright, ambitious and crucially: multilingual candidates to join our company. If you believe that could be you, then please get in touch with me! Theo Chau 0207 029 3751 email@example.com
A respected and international supplier of high technology to an array of industries, is looking to recruit a fluent French and English speaking International Sales Administrator for their Halifax office. The successful candidate will be required to speak fluent French and English, both spoken and written. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. For more details regarding the job spec please send your CV to the email provided. Ideal for car drivers or candidates living within the local area. Also, candidates willing to relocate to the local area will be considered. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com