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  • If you are a German Customer Support Representative who would like to join a huge reservation platform company read on… The company has been providing online services for more than 20 years. They are expanding their team and they have a very exciting plan, providing exceptional customer service. Do you want to contribute to this? Responsibilities Serves as main point-of-contact and undertakes responsibilities for the success of multiple customer projects.. Answer customer and employee calls, emails, community posts. Responsible for development and increasing effective and positive relationships with customers. Effectively recognizes, anticipates and manages customers' needs. Assisting customers with their technical and software related problems Providing online support to restaurants and diners Be flexible Profile required German/English fluent speaker Passion for customer service preferably in a software support environment Experience B2B and B2C Restaurant/ Hospitality experience 1 years experience providing customer support would be ideal - preferably in a software support environment Working knowledge of current Microsoft Windows operating systems If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

  • If you are a German Customer Support Representative who would like to join a huge reservation platform company read on… The company has been providing online services for more than 20 years. They are expanding their team and they have a very exciting plan, providing exceptional customer service. Do you want to contribute to this? Responsibilities Serves as main point-of-contact and undertakes responsibilities for the success of multiple customer projects.. Answer customer and employee calls, emails, community posts. Responsible for development and increasing effective and positive relationships with customers. Effectively recognizes, anticipates and manages customers' needs. Assisting customers with their technical and software related problems Providing online support to restaurants and diners Be flexible Profile required German/English fluent speaker Passion for customer service preferably in a software support environment Experience B2B and B2C Restaurant/ Hospitality experience 1 years experience providing customer support would be ideal - preferably in a software support environment Working knowledge of current Microsoft Windows operating systems If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

  • A leading global provider of financial technology services is currently recruiting for a European French speaker Account Manager. Please be aware that this will be Monday- Friday 2pm-11pm as you will be dealing with international clients. Responsibilities: *Serves as main point-of-contact and undertakes responsibilities for the success of multiple client projects. *Independently communicates by phone, email, or in person, to consult with and advise clients on workflow and project developments. *Effectively recognizes, anticipates and manages clients' needs. *Independently manage and host various online clients training per day. *Monitors development and ensures project deliverables for the client are correct and timely. *Responsible for development and increasing effective and positive relationships with clients. *Ensures proper documentation for job pursuing and billing information is current and correct. *Other duties as may be reasonably requested from time to time. Knowledge, Skills, and Experience: * Fluent to native level in French * 2 years of work experience is similar role. * WebEx and Salesforce experience is preferable. * Ability to work under pressure and to prioritize tasks. * Ability to multitask in a time-sensitive and deadline driven work environment. * Excellent interpersonal and communication skills. * Ability to listen and understand client's needs. * Demonstrates service orientation with a desire to exceed customer expectations. * PC proficiency with Microsoft Office and current web-related technologies. * Ability to work within a team environment but also a self-starter. * Detail orientation. BENEFICTS *25 days holidays plus paid bank holidays. *Any overtime paid *Double pay if working on bank holidays *Work laptop *Workplace pension contribution of 3% If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

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