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  • *Team Manager - Market Research and Service Measurements* Euro London is resourcing for an exciting opportunity with one of our greatest clients who are a leading global company in Market Research. If you are looking for a career instead of "just a job" this is definitely the place for you. They have great benefits and a truly amazing team culture of collaboration and support! **The role As a Team Manager for a team of 13, this position is a key element for the successful delivery of the service measurement projects, through the leadership of the survey panel management team, in turn responsible for the recruitment, management, engagement, and support of a global panel of over 3,000 volunteers engaged in the survey. **Requirements: Experience of managing complex services involving multi-layer KPIs Able to lead continual service improvement programmes and changes to the benefit of a client Experience leading teams of customer service or b2b specialists Enthusiasm to meet and exceed the needs of internal and external clients Authentic leadership Can lead conversations with clients confidently A collaborative team-player that can work well as part of a wider account team as well as individually, when required Process-minded - someone who can think through the implications of change Fluency in English is essential Fluency in another language is desirable Apply today for a confidential chat to find out more. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com .

  • With a new year and a fresh mindset, many candidates choose January as the best time to start looking for a new role. I'm recruiting for a Danish, Finnish, Norwegian, Swedish and/or Icelandic speaker for a permanent customer service and sales role (no cold calling involved). The role will be a hybrid mix of office work and home work and we're looking for someone as soon as possible. What we're looking for: - Native level fluency in Danish, Finnish, Norwegian, Swedish or Icelandic - Customer service experience essential - Sales experience preferred - Ability to work well within a team The job will include a 15% bonus on top of your salary and you'll be provided with fantastic training and opportunity for progression. If interested, please apply or send your CV direct to t.chau@eurolondon.com

  • With a new year and a fresh mindset, many candidates choose January as the best time to start looking for a new role. I'm recruiting for a German speaker for a permanent customer service role. The role will be a hybrid mix of office work and home work and we're looking for someone as soon as possible: What we're looking for: - Native level fluency in German - Professional customer service experience - Ability to commute to Egham regularly - Customer Service experience within Medical/Medical Devices/Pharmaceutical highly advantageous - Strong communication and team working skills Benefits: -25 days holiday bank holidays -Private health and dental insurance -Life Insurance -Company bonus -Free parking -Fitness and Yoga Centre -And many more! If interested, please do apply or send your CV direct to t.chau@eurolondon.com

  • EU Customer Services - German - £25K - £27K - Elstree, Herts We have an exciting new role for a successful apparel retailer looking to expand their EMEA team. With the HQ in Vancouver you will be working in the EMEA HQ in Elstree/Borehamwood, near Watford, north of London. As the EU Customer Service & Decoration Specialist, you are the voice of the company; you are customer driven and a master coordinator. You enjoy getting things done and working alongside experts in design, logistics and apparel. Main responsibilities: * Process and proactively manage orders for the company's apparel and coordinate customized order details including: the colour, placement, artwork and detailed instructions for logos or images customers prefer. * Liaise between customer and production team and other departments as required. * Work with design specialist to offer recommendations to customers for decoration/customization of logos and products. * Coordinate special order requirements with other departments such as warehouse and accounting * Work with decoration/logo suppliers to ensure orders are completed on time and accurately (in-house and 3rd party partners) * Receive and approve invoices from 3rd party suppliers * Provide accurate & prompt quotes to customers and sales team * Assist customers with shipment discrepancies, credit and debit requests * Proactively manage backorders and out of stock products by reviewing orders and following up with customers to advise status of orders and recommend replacement options Skills required: * 1-3 years customer service experience * Must be fluent in German written and spoken to a high level. * Experience in customer services, order management, export would be ideal * Proficiency in Microsoft Office including Outlook, Word, and Excel (beginner) * Go-getter attitude: positive, proactive, transparent and team orientated Individual This is an exciting new role for a thriving company in apparel, expanding their multinational team. The role is to start ASAP. The role is office based. Please apply today to find our more about this dream role! Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements.

  • My client is a world leading distributor of mobile accessories. This is a young and fast growing company providing cases, power and audio products for all major mobile phones and tablets. To strengthen their team in Bonn they are seeking a new Sales Support Administrator with the focus on the German market.   Sales Support Administrator (m/f/d) Permanent Position/ Bonn   The Challenge As the new Sales Support Administrator you will work closely together with the Head of Sales and the Account Manager. It will be your responsibility to provide the administrative support in all areas throughout the sales process. This will include order management, handling communication to customers and managing service requests. Your clients will be B2B and come from the retail, ecommerce and corporate sector.  Your key responsibilities will include: Assist and support the Account Manager on a day to day basis Help create proposals, contracts and presentations Assist in the sales reporting Support clients with any questions, problems or issues they might have Establishing and maintaining a strong relationship with the existing client base Assisting in the new business development Upkeep of the CRM database   The Right Candidate As the new Sales Support Administrator you will ideally have gained some first experience in a similar sales support, inside sales, back-office, client support and general admin role. First experience in an inside sales, sales support, back-office and general admin role Great customer service skills Experience in B2B retail or wholesale is of advantage Ability to work independently and manage priorities Very good MS Office skills, especially Excel and PowerPoint Fluent German and good level of English is essential   The Benefits This is a fantastic opportunity for a sales support professional to join this growing team and be part of a very successful and international company. Our client is offering a competitive salary depending on your prior experience. I would be happy to discuss this with you further upon receipt of your CV.   Interested? If you meet these criteria then please send your full application with the reference number 347352 via email to Karin Furberg at k.Furberg@eurolondon.de or give me a call at +49 (0)69 219 32 218.

  • With a new year and a fresh mindset, many candidates choose January as the best time to start looking for a new role. I'm currently recruiting for a French speaker for a friendly and tightly-knit company in Northamptonshire. The role is permanent and the working policy is hybrid involving office work and home work. As a result candidates applying must be within commutable distance of Northampton and must be able to drive. What we're looking for: - Native level fluency in French - Ability to drive and have access to a car. - Customer service experience preferable - Outstanding communication skills and telephone manner - Ability to work well within a team. If interested, please apply or send your CV direct to t.chau@eurolondon.com

  • EU Customer Services - German or French - £25K - £27K - Elstree, Herts We have an exciting new role for a successful apparel retailer looking to expand their EMEA team. With the HQ in Vancouver you will be working in the EMEA HQ in Elstree/Borehamwood, near Watford, north of London. As the EU Customer Service & Decoration Specialist, you are the voice of the company; you are customer driven and a master coordinator. You enjoy getting things done and working alongside experts in design, logistics and apparel. Main responsibilities: * Process and proactively manage orders for the company's apparel and coordinate customized order details including: the colour, placement, artwork and detailed instructions for logos or images customers prefer. * Liaise between customer and production team and other departments as required. * Work with design specialist to offer recommendations to customers for decoration/customization of logos and products. * Coordinate special order requirements with other departments such as warehouse and accounting * Work with decoration/logo suppliers to ensure orders are completed on time and accurately (in-house and 3rd party partners) * Receive and approve invoices from 3rd party suppliers * Provide accurate & prompt quotes to customers and sales team * Assist customers with shipment discrepancies, credit and debit requests * Proactively manage backorders and out of stock products by reviewing orders and following up with customers to advise status of orders and recommend replacement options Skills required: * 1-3 years customer service experience * Must be fluent in either Frenc or German written and spoken to a high level. * Experience in customer services, order management, export would be ideal * Proficiency in Microsoft Office including Outlook, Word, and Excel (beginner) * Go-getter attitude: positive, proactive, transparent and team orientated Individual This is an exciting new role for a thriving company in apparel, expanding their multinational team. The role is to start ASAP. The role is office based (restrictions allowing) Please apply today to find our more about this dream role! Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements.

  • Our client is a global market intelligence agency, who is looking for a passionate client support candidate for the role as Client Support Specialist. The role is based in their Düsseldorf office and you will be working towards the DACH market. This is a hybrid role where you can work 50% in the office and 50% from a home-office if you wish.   Client Support Specialist – DACH (m/f/d) Düsseldorf / Permanent role   As the new Client Support Specialist, you will be part of the account management and client success team. You will be looking after existing clients, supporting the Account Manager by keeping the client satisfied by providing excellent client support. Your clients will be coming from the FMCG sector and could be companies from food & drinks, beauty, consumer electronics etc. The service provided to the clients is market research, insight and data that helps the clients stay ahead of the trends in their industry. Your day-to-day duties will include: Work closely with the Account Manager to help manage the accounts effectively and together deliver client engagement plans Deliver training and onboarding of clients Build a long-lasting relationship with the accounts Consult with the client and advise them on relevant product features or services that are useful to their specific business needs Put together and present tailored client presentations based on the market research and data that is relevant to your client Use the feedback gained from your clients to improve internal processes, trainings and other service activities   Your qualifications: Ideally University degree in Business or an equivalent education Some first experience in client support, customer service, sales support, inside sales and/ or account management would be ideal Excellent relationship building skills Very good presentation skills Ability to look at and understand data and research and draw conclusions Good knowledge of Excel and PowerPoint Ideally good knowledge and interest in the FMCG industry Customer Service Oriented Strong communication skills Fluent German and good English   Your Benefits Our client is offering you a diverse and challenging role in a dynamic and fast growing company. They offer a competitive salary, which varies depending on your prior experience. I would be happy to discuss this further with you upon receipt of your CV. Interested? If you meet these criteria then please send your full application via email with reference 347774 to Karin Furberg at k.furberg@eurolondon.de. I look forward to hearing from you!

  • Do you love working with people? Do you enjoy being their go-to problem solver? Do you want to work in an international company? We are currently hiring a Customer Success Specialist who will join us in Wiesbaden. This is a top tier opportunity to become a part of our team, work with 90% of the World's Fortune 500 Companies and gain invaluable experience. We encourage our employees to grow and expand and develop their professional skills! Sounds like something for you? APPLY! We would be delighted to speak with you!!! Your Role: ·        Building and maintaining client relationships ·        Performing demos for clients and staff ·         Assisting Product Managers with product developments, problem-solving and troubleshooting Your Profile: ·        Fluency in German and English ·        A recent university graduate ·        Hands-on, mentality mindset If you have previous experience and are looking for a role that is fun and interesting, then please send your application in English or German to v.tarkovska@eurolondon.de Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies, please visit our website at www.eurolondon.com

  • Euro London Appointments are looking for Gujarati speakers to get involved in a 4-6 week project with a leading market research company! Some flexibility regarding the hours is possible depending on your situation so please do give us a call and we can have a chat to see what we can do! If you, or someone you know speaks Gujarati, then please do get in touch and we look forward to speaking with you soon. You will need to be able to read and write in Gujarati for this role. If you would like to email me to discuss the role please do! c.ottaway@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

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