German speaking Service Desk Analyst - Based in Prague (reference: SMJM335427) One of the leading global IT services providers is looking to recruit German speakers for an exciting new project to be based in Prague, Czech Republic. Building on their global success, they offer the opportunity for a fresh challenge in one of Europe's most beautiful capital cities. You will help organisations worldwide maximise their potential by offering high level customer support. You will be the first point of contact for customers seeking technical support. You will be responsible for logging all records and activities accurately and aim for first-call resolution. What do we need from you? - Fluent to native level German - Fluent English - Previous work experience, ideally in customer services, call centre or helpdesk - Ideally an interest in IT but definitely a willingness to learn new skills What's in it for you? You will be offered an excellent training programme and opportunities for continuous learning that will give the you best chances to further your career within a booming industry. As well as an incredible support structure you will be rewarded with a competitive salary and bonus scheme on top of an extensive list of benefits. Please note that this role is based in Prague, Czech Republic. Due to the nature of the work, you will be required to work shifts including evenings and night shifts on a rotational basis. If you feel that you are suitable for the role and are available for an interview please send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
Our client, an international law firm, is recruiting a bilingual French / English Receptionist for their office in Brussels. You will perform all functions related to receiving clients, calls, vendors, deliveries, etc., direct them to the appropriate individual and operate within the established procedures of the Firm. You will demonstrate a high level of responsiveness and professionalism. Responsibilities 1. Direct telephone calls to appropriate lawyers and staff and/or records messages for correct recipients. 2. Operate Phone System to relay incoming, outgoing, and intra-system calls. 3. Meet and greet clients and visitors, determine the nature of their business, and provide appropriate information. 4. Register visitor names in the building security system. Log and distribute temporary office key cards. 5. Contact lawyers, staff, and visitors and relay messages. 6. Refer guests to appropriate individuals in the office. 7. Accept and log deliveries from couriers and caterers. 8. Coordinate with outside vendors, clients, building management, and/or security for after hours guest services. 9. Utilize Event Management System to schedule conference rooms and visitor offices; may also run multiple reports in EMS including catering and technology requests for conference rooms and visitors. 10. Work with the conference room or guest office requestor to ensure all items for office or conference is available. 11. Communicate the needs of conference and visitor office occupants to appropriate departments as needed. 12. Issue parking or transportation validations when appropriate. 13. Organize messenger and transportation arrangements. 14. Maintain a neat and clean lobby and reception area. 15. Perform general administrative duties as needed. 16. Utilize billing system to enter billing information for guests and staff. 17. Perform audits, reconciliations and reporting for Guest Services applications; may include activities such as blue sheet accounting for unallocated phone calls, messenger or taxi voucher chargeback reconciliations, and Event Management System reporting. 18. Assist Guest Services Staff with their conference and reception area duties. Responsibilities may include, but are not limited to scheduling conference rooms, setting up conference room equipment, and providing necessary amenities and services as needed- such as ordering and putting away meals. 19. Assist with special projects on various issues as needed. 20. Promote effective work practices, work as a team member, and show respect for co-workers. PROFILE REQUIRED Work Experience Previous experience as a receptionist in a highly professional corporate environment Experience operating a multi-line call manager system; transferring calls, paging, and handling multiple calls simultaneously. Knowledge, Skills, and Abilities Excellent verbal communication skills; speaks English and French clearly, on phone and in person. Well developed and professional interpersonal skills; ability to interact effectively with people at all organizational levels of the Firm. Excellent communication skills, both written and verbal. Ability to work in a team environment with a customer service focus. Organizational skills needed to manage time well, prioritize effectively, and handle multiple deadlines. Willingness to complete all tasks and learn new skills. Thorough knowledge of PC applications, including MS Office. Ability to handle confidential and sensitive information with the appropriate discretion. Additional Requirements Ability to work flexible hours (Monday to Friday. Hours vary from 8:00am – 4:00pm, 9:00am to 5:00pm , 10:00am – 6:00pm, 11:00am – 7:00pm) Salary: 32K€ - 35K€ Permanent Contract Please send your CV to firstname.lastname@example.org Thank you for applying to Euro London Appointments. We aim to respond as promptly as possible to your application. However, due to the high volume of CV's we receive, we are only able to respond to applicants who match with our Clients’ requirements.
My Client, a leading financial company is currently looking for an HR Specialist (Western & Northern Europe) with fluent English, Dutch for their office in Amsterdam . A hands-on, operational role helping create, develop and maintain HR practice, philosophy and procedures. HR Specialist (m/f) Amsterdam Your role as an HR Specialist : · Provide all aspects of HR administrative support to assigned business areas · Support recruitment activities. · Preparing, maintaining and updating reports, personnel files and records, including reference letters · Participate as an active member of the HR team, in relation to project work etc. · Deliver a consistent and high quality HR transactional service. · Running different HR processes, such as work-time registration and preparing payroll · Coordinating in-house and off-site trainings, including follow up and assessment · Assisting with implementation and development of procedures and policies Your profile : · Fluent in Dutch and English, advanced German and / or Swedish is an advantage · Either a degree in Human Resources or Business Administration / other HR related Qualification and some work experience in the Netherlands or with the Dutch market · Practical experience in personnel management · Understanding of Dutch labour law · Basic knowledge of Human Resource Management Systems, e.g. Taleo, Peoplesoft · Excellent knowledge of MS Office · Excellent communication and negotiating skills, client orientation · Integrity, confidentiality, flexibility and resilience · Strong initiative and a high level of common sense are required to be successful If you would like to become an HR Specialist and for further information, please send your CV in English and salary expectations directly with the reference to Silke Kiessig: . All applicants must be eligible for, and have valid documentation to work in The Netherlands. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de