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  • Are you a fluent German speaker who likes to work with web technologies and provide quality support to global clients? Would you like to work for the world's number one Marketing Automation software company? If you are ambitious and tick the above criteria, this could be the one for you! If you simply require more information or would like to schedule a call, please connect with me / message me directly. The Job - Provide top quality technical support to various markets including the DACH region in German and the rest of EMEA in English. - Perform Root Cause Analysis to gain a deep understanding of issues and then use your "outside the box" thinking to come up with a solution, escalate where necessary. - Liaise with different internal stakeholders/teams to find the best possible solution, within a timely manner. - Perform configurations for customers to meet their needs. - Hit your targets/KPIs and move up! The Candidate - You MUST be fluent in both German and English (both written and spoken). - Some experience in a customer/client support role, preferably a technical support role. - Excellent problem solving skills - you will need to be creative in order to find best solutions! - One or more of the following: Databases; Web technologies (JavaScript, HTML, CSS, XML, PHP); Email Deliverability; CRMs; APIs. - Knowledge of SaaS is ideal, but not required. What You Get - 30000-40000 Euros basic salary plus Benefits. - Full training and support in order to achieve your goals and progress within the company!

  • One of the world's leading platforms for professional learning is looking to immediately add calibre graduates to the business in its Dublin office. The membership network is for one-on-one professional learning and comprises thought leaders and practitioners, including business leaders, scientists, academics, former public sector leaders and the top subject matter specialists. They serve users at more than 1,400 client companies in 40 countries. These clients include Fortune 500 companies in nearly every sector and the leading professional services firms and financial institutions The teams based in Dublin work with clients across the globe, particularly German and Swedish clients, meaning the Dublin based teams regularly use their language skills in their day to day roles. The Graduate Associate Programme also offers training sessions to explore additional topics, teach valuable skills, and indulge curiosity. The fun, team-focused environment includes community volunteer programs, birthday celebrations, and various team-building activities. This business attracts employees from the most distinctive professional and academic backgrounds. Across the company, they look for individuals who embody their values. Key Graduate Associate responsibilities include: *Completing the intensive training period; *Growing and developing the membership of experts through targeted outreach; *Engaging with clients daily to understand their needs and provide exceptional service; *Executing custom projects across client firms - including consultations, surveys, and special projects; *Maintaining full accountability and responsibility for client accounts; *Focusing on policies and procedures to protect the integrity of client engagements; and *Working with the Business Development team to create a strategy to grow revenue on existing accounts and find new business. Graduate Associate Training Programme and Personal Development: As a Graduate Associate, you go through a number of personal development steps designed to support you to: *Excel in a fast-paced environment; *Work collaboratively to develop knowledge of client relationships; *Communicate with clients to assess and scope their research needs; *Develop strong actionable business skills - including time management, professional conduct, communication, negotiation, and project management; *Understand and utilise a broad range of products to creatively engage and support clients; *Grow relationships with clients and thought leaders to provide top-level service; *Collaborate with internal partners to exceed client expectations; and *Mentor newer professionals. For the Graduate Associate Programme, they seek applicants with Bachelors or Masters degrees from top-tier colleges and universities or equivalent work experience. The following requirements are essential: *Fluency in English AND one of either German OR Swedish; *Superior communication and interpersonal skills, including demonstrated oral and written abilities; *Demonstrated commitment and attention to detail, ideally in a high-volume, fast-paced environment; *Strong problem-solving skills and desire to learn about new topics; *Passion for client service, especially with experience in phone-based professional communication; *Ability to build and manage relationships across the full professional spectrum including senior colleagues and extremely senior outside professionals; *Strong desire to work in a collaborative environment; *Demonstrated ability and initiative to handle increasing responsibility and autonomy over time; *Undergraduate or graduate result of 2:1 or higher. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

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