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  • Euro London Appointments are working exclusively with a global organisation who support thousands of franchisees of a global chain and household name. This role will allow a techie with fantastic customer service and Dutch language skills to see how the operations of a global franchise work. Despite the size of this organisation, you will work to core company values to ensure efficiency and consistency in your work. This is an open culture where the contribution of the individual is highly valued. The ideal candidate will: - Be fluent to native level in Dutch - Be fluent in English - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Be an effective communicator and happy to work on the phone - Have previous retail, customer service or contact centre experience - Additional European language skills or knowledge of POS highly advantageous You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. With an analytical approach, you will review feedback to ensure future satisfaction and pass this knowledge on to your colleagues. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Euro London Appointments are working with a global organisation who support thousands of franchisees of a global chain and household name. This role will allow a techie with fantastic customer service and Swedish language skills to see how the operations of a global franchise work. Despite the size of this organisation, you will work to core company values to ensure efficiency and consistency in your work. This is an open culture where the contribution of the individual is highly valued. The ideal candidate will: - Be fluent to native level in Swedish - Be fluent in English - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Be an effective communicator and happy to work on the phone - Have previous retail, customer service or contact centre experience - Additional European language skills or knowledge of POS highly advantageous You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. With an analytical approach, you will review feedback to ensure future satisfaction and pass this knowledge on to your colleagues. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Telephone Account Manager - French Speaking Seeking a bright, passionate native French speaker who thrives in fast paced dynamic working environments. In this role you will manage, grow and retain a designated customer base through effective account management and excellent customer service. You will also be required to call new business prospects and book in telephone appointments so B2B experience and a target driven individual is desired. If you have a passion for the property industry and want to work for an international organisation then this role is for you. Please note that this role is for someone who has a great attitude, team spirit, and is passionate about delivering great Account Management and Customer Service. An interest in the property industry and background in property would be advantageous About the role: Proactively contact existing customers to establish and build relationships. Expected to overachieve revenue targets set by the Account Manager Team Leader. Develop a pipeline by prospecting new French clients and booking appointments for the Business Development Manager to contact. Be able to quickly identify and influence key decision makers. Seek to understand client's business needs and provide overseas advertising solutions to meet those needs. Present products and services in professional manner. Be comfortable dealing with objections and presenting alternative ways forward. Accurately record all client and prospect activity. You will occasionally work flexible hours About you: Have excellent organisational skills with the ability to deliver personal work objectives whilst taking a pro-active approach to work. Have the ability to manage competing demands arising from internal and external relationships. Have excellent verbal and written communication skills. You are already competent in using a Microsoft Office products particularly Word, Excel and PowerPoint and learning company systems will not be a problem for you (training is provided for company systems). If you feel like you are ready for a challenge and want to work for a company that focuses on a cohesive environment, dynamic and fast-paced where no limit is high enough, then please get in touch. This is a great opportunity to get global exposure, property knowledge as well as great incentive schemes including OTE, cycle to work scheme plus many more benefits! If you feel that you meet the above criteria and would like to be considered for this role. Please call Carolina on 44 (0)20 7029 3799 or send your CV in word format to c.aguilar@eurolondon.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Are you a fluent German speaker looking to launch a career in IT? Do you have retail experience and are looking for an opportunity to build on the skills you have gained? Do you want to work with an international organisation with exciting growth plans? Euro London Appointments are working with one of the largest global franchise networks (more than 40,000 worldwide) to find a German speaker who is computer literate and looking to step in to a service desk environment for an upcoming maternity cover. This role will suit somebody with retail experience and an interest in technology as you will be able to see how the operations of a global franchise work. Despite the size of this organisation, you will work to core company values to ensure efficiency and consistency in your work. This is an open culture where the contribution of the individual is highly valued. This role is a fixed term contract expected to last between 6-9 months starting in December 2017 or January 2018. The ideal candidate will: - Be fluent to native level in German - Be fluent in English - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Be an effective communicator and happy to work on the phone - Have previous retail, customer service or contact centre experience - Additional European language skills or knowledge of POS highly advantageous You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. With an analytical approach, you will review feedback to ensure future satisfaction and pass this knowledge on to your colleagues. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

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