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  • My client, a young and motivated team in e-commerce is looking for you as Customer Service Representative – German & English (m/f) Karlsruhe, full time The role Customer Service in German and English via phone and e-mail Handling all customer requests and give advice and information about products Order processing Data management Be part of various projects developing and optimizing processes Requirements Work experience in Customer Service or Sales Fluent German and fluent English (written and spoken) Ideally you have a good knowledge of Spanish, French or Italian Very good MS office skills Service-orientated nature and a proactive attitude Why apply? Working in an international team in a creative atmosphere   If you would like to apply for the above role, please submit your application (CV in English) stating your earliest start date and salary expectations to Laura Schaub via l.schaub@eurolondon.de. Please quote reference number GFLS/333866 on your cover sheet. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com.

  • My client, an international trade enterprise is looking for a teamplayer in   International Order Management (m/f) Hamburg, full time   The role Order processing Customer Service in German Italian, English and Spanish via phone and e-mail First point of contact for a fixed client base Liaise with the sales and logistic department Other tasks   Requirements Successfully completed commercial vocational training preferred First work experience in Customer Service or Sales Very good German and English, good Italian and Spanish (written and spoken) Very good MS office skills, preferably knowledge of SAP Service-orientated nature and ability to work towards deadlines   Why apply? Perfect opportunity to use all your languages and to improve them through offered training from the company International Team Benefits like 30 days holidays, job ticket, canteen, fitness If you would like to apply for the above role, please submit your application (CV in English) stating your earliest start date and salary expectations to Laura Schaub via l.schaub@eurolondon.de. Please quote reference number GFLS/23442 on your cover sheet. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com.

  • Unser Kunde, ein internationales Unternehmen aus dem Handel sucht zur Verstärkung einen   Multilingual Customer Service Specialist (m/w) Hamburg, in Vollzeit   Ihre Aufgaben: Auftragssachbearbeitung Betreuung eines Kundenstamms auf Deutsch, Englisch, Italienisch und Spanisch per E-Mail und am Telefon Aufträge annehmen und in SAP einpflegen Liefertermine überwachen   Ihr Profil: erfolgreich abgeschlossene kaufmännische Ausbildung, idealerweise als Kauffrau/mann für Groß- und Außenhandel Erste relevante Berufserfahrung  in einer ähnlichen Tätigkeit Fließend Deutsch und Italienisch sowie gutes Englisch und Spanisch in Wort und Schrift sehr gute Kenntnisse in MS Office und SAP   Warum bewerben? Arbeit in einem internationalen Team Sie können Ihre Sprachen jeden Tag nutzen Angebot von Sprachkursen, 30 Tage Urlaub, gratis Verpflegung, Jobticket, uvm.   Bitte senden Sie Ihre aussagekräftige Bewerbung mit frühestem Eintrittstermin sowie Gehaltsvorstellung unter Angabe der Referenz: GFLS/23442 an Laura Schaub via l.schaub@eurolondon.de. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

  • Adobe Analytics! JavaScript! Implementations! High profile automotive clients! Sound interesting? Read on! A global digital marketing company for the automotive sector has a new exciting opportunity for a talented individual to take on the role of Adobe Analytics Specialist and Implementation Manager. This market leading company thrives on combining industry expertise, cutting-edge solutions and class client service. The Job Work closely with the product manager to maintain and grow Management reporting for large automotive clients. Manage Adobe Analytics implementations and maintenance for key clients in the industry. Support the product manager and the sales team to help increase sales opportunities. Work with various stakeholders to collect multiple data, data pulling and data cleaning. Help maintain and grow the accounts on a globally by working closely with other client teams as well. The Candidate Fluency in English (written and spoken) is an absolute must; additional fluency in German or Spanish would be an advantage, but is not a strict requirement. Strong Adobe Analytics skills. Solid JavaScript skills. Outstanding presentation and data visualisation skills. Great communicator - you will need to communicate with both technical and non-technical people. Implementation experience for a web analytics tool or writing business requirements. Good skills with Microsoft Excel. What You Get £35000-£50000 annual salary 10% bonus 25 days holiday Private healthcare scheme Pension scheme National childcare voucher scheme Ride-to-work scheme Commuter advance scheme

  • A respected and international supplier of high technology to an array of industries, is looking to recruit a French and Spanish speaking Customer Service Administrator. The successful candidate will be required to speak fluent French, Spanish and English, all to a very high standard. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. Fluency in French and Spanish, both spoken and written is essential. For more details regarding the job spec please send your CV to the email provided. Salary is dependent on experience. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • My client, an American Investment firm is currently recruiting for a Premium Client Service Representative to strengthen their multilingual team based in the Frankfurt area. If you have gained at least 2 years in a similar role, ideally within the finance industry then this could be a very exciting opportunity with career development opportunities and regular working hours!   Premium Client Service Representative (English w./ Italian, Spanish, or French) Frankfurt, Full-time (regular hours), Permanent contract   The Role:   As the new Customer Service Agent it will be your responsibility to answer incoming queries from international clients based in the U.S and throughout Europe. You will need to assist them with questions and problems that they might have. The customers will be contacting you via phone, so it is vital that you are customer service oriented and can in a friendly and efficient way help with the concerns of the customer. Your duties will include: Friendly and competent customer service for International clients via telephone Improve the customer satisfaction by providing a high quality professional service Educate the customers on the use of an online platform where they can access their accounts   The Requirements:   My client is looking for a candidate who has experience with a call or service centre and familiar with receiving incoming calls. You should be customer service oriented and have a dynamic personality.   Our client is looking for someone that is eager to learn and likes to get things done. As you will be working in a highly skilled and international team – it is a prerequisite that you are a team player. Other requirements include:   Excellent English skills Excellent skills in Italian, Spanish, or French At least 2 years in a contact centre/service centre/call centre You should be familiar with call monitoring and working towards KPI’s. Experience from the finance industry is desired but not a must, as training will be received   Why Apply?   A modern office in a beautiful area Work with an experienced, professional, international team Excellency is rewarded through bonuses and opportunities to grow Gain experience in the finance industry Speak to lots of people and use your languages   You have to a valid permit to work in Germany If you are interested in this positon please send your English CV with the reference number 330756 to Jan-Lütje Thoden  via j.thoden@eurolondon.de   Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Are you looking for a challenging web-based product support role? If so, how do you like the idea of working for a global Telematics company with a large portfolio of products from a real-time GPS tracking system to a fleet management software to a fuel inefficiency reporting solution and much more? You could combine your web-based technology skillset with your Spanish language skills in this new exciting opportunity! After a four-week training program, including two weeks in the company's US headquarters, you will provide remote support to the whole EMEA region and to a large client based in Spain. You will therefore be using both your English and your Spanish. The Job Provide technical support via phone and email for the company's products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions and follow issue through to successful resolution Verify and document the technical issue to deliver technical solutions Interface with infrastructure, database and development teams as needed Excellent communication, conveying complicated technical issues to non-technical stakeholders both written and verbally Provide customers with solutions to complex technical issues Document product defect and enhancements Communicate plan, progress updates and resolution to impacted clients in timely manner Participate in new product rollout activities such as documentation of new processes and test of products Optimize existing procedures to improve ease, speed, and performance and make efficiency improvement recommendations to management Investigate problems as they surface, troubleshoot to identify the cause, and then suggest ways to correct them Provide short-term and long-term solutions; to tackle immediate tasks while keeping a mindset on how to remedy such events in the future Strong personal commitment to quality and customer service Stellar troubleshooting skills Mentor other members of the technical support team Other duties as assigned The Candidate Candidate MUST be proficient in both English and Spanish, both spoken and written Strong experience working with relational databases (SQL preferred) Strong experience troubleshooting hardware, software and Application Programming Interface (API) issues Experience in one or more scripting language (JSON a plus) Experience writing or debugging code Working knowledge of the components in a web application stack Prior SaaS support experience. Experience with telematics a plus. Able to adapt quickly a rapidly growing and changing environment Strong problem solving, support process analytics and organizational skills Excellent written, verbal and presentation skills An understanding of an Agile environment and team atmosphere Self-motivated for success and has a hunger for knowledge. Bachelor's degree in computer science or related field Experience with automotive electronics and/or MECP/ASE Certification desired Salary £35000-£45000 5% bonus benefits

  • You are an experienced assistant or Fremdsprachensekretär /in? You are looking for an opportunity to work for a global business with offices around the world? Then this is the perfect job for you! We are currently taking applications for the Administrative Assistant role with a leading international company based in Frankfurt, starting as soon as possible.   Administrative Assistant (m/f) Full time - Frankfurt   YOUR TASKS AS AN ADMINISTRATIVE ASSISTANT Travel and expenses Management Calendar Management - coordinating, organising and monitoring all appointments Correspondence via Telephone, Fax, Email and Post; including pre-screening and preparation of templates as well as managing incoming enquiries Data entry Preparing and collating management reports Preparing presentations, documents as well as other documents Organising and maintaining files and records Arranging conference calls and  meetings as well as  taking minutes Ordering and maintaining of supplies Assisting with short term enquiries on an ad hoc basis   YOUR PROFILE Fluency in German and English, additional European languages are an advantage An education as a ‘ Fremdsprachensekretär /in ’, ` Hotelkauffrau / mann`´  or a ‘Europasekretär /in’ , Bachelor in Hotel Management, Hospilaity etc. or similar You have at least 4-5 years of experience as an assistant in a corporate environment You have excellent organisational skills You are a competent user of Microsoft Office (Word, Excel, Powerpoint) as well as an understanding in correspondence processing You are independent and confident with outstanding problem solving skills and proactive thinking You have the ability to prioritise multiple tasks You have a high degree of initiative and absolute loyalty You have excellent communication skills on all international levels.   Why Apply? To take the initial or  next step in your career in this truly international organisation The chance to use your languages daily Possibility to grow within the company Competitive salary package flexible working hours    If you would like to become an Administrative Assistant and for further information, please send your CV and salary expectations directly with the reference GFSKTA333377   to Silke Kiessig, s.kiessig@eurolondon.de . All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com

  • Our client, a US tech company, is seeking a Trilingual English, Spanish and French Sales Administrator to be based in their Paris office (near Roissy CDG).  You will be responsible for the maintenance and support of customers to ensure the Sales Organisation runs effectively, efficiently and in support of business strategies and objectives. Your main focus will be the Spanish and French markets and English is required for internal purposes. Responsibilities • Work closely with sales, pricing and customer claim team on Country monthly price list, distributor special pricing reports, distributor sell thru reports, collection and consolidation per country. Ability to fully understand different customer’s needs and learning how to fully adhere to their requirements • Respond to all customers inquiries sent via email or phone in a timely manner which include but not limited to: providing tracking information on purchase orders, customer accruals and marketing budget • Running and analysing of reports in Business Objects as it relates to your account(s) • Understand and communicate vendor compliance issues • New Product Information (NPI) set up to customers • Demonstrate an ability to develop and maintain a strong working relationship with customers, peers and other departments • Demonstrate an ability to learn company system applications such as Oracle, Business Objects and Salesforce.com   Profile required: • Experience working in an office. • Fluency in Spanish, French and English is a must • Knowledge of modern office methods, procedures and techniques • Excellent verbal and written communication skills • Graduate degree • Full Microsoft Suite of Programs (Word, Excel, Outlook, PowerPoint) • Ability to take the initiative in personal growth and development   Salary: 30K€ + 10% quarterly bonus Please send your CV to m.ascione@eurolondon.fr Thank you for applying to Euro London Appointments. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Are you looking to combine your customer service skills with your fluency in Spanish & Polish? This role in the Lincoln area will provide exactly that. We are looking to fill 2 vacancies, both requiring fluent Spanish and Polish speakers.You will speak with customers, resolve queries, take orders, process orders, contact customers to advise of shipment updates and case resolutions; Prepare simple quotes and orders and work closely with our sales and technical teams to empower clients to maximise the benefits of our products. Fluency in Spanish and Polish is essential. Candidates will also speak English, the business language to a fluent level. Ideally, you will have previous office experience and possess excellent IT skills. Knowledge of Microsoft office is essential along with an excellent telephone manner and a calm confident nature to speak with clients in a professional manner at all times. Candidates with high business fluency in Spanish, Polish and English and who have their own transport need only apply. The role is to start ASAP. Competitive salary and benefits. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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