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  • Well known and well established comparison site, specialising in Ferry and Cruise travel is looking for Fluent/Native German OR Italian OR French OR Polish speakers with contact centre experience, to join their expanding team as Customer service executives. We are looking for people who are motivated ,and looking for the right company to kick start their professional career using their customer service skills and German speaking, writing skills . The company is providing excellent progression opportunities. Therefore we are looking for the right people to join our team in ensuring the needs of customers and clients are met. Progression would be along the lines of customer adviser -team leader-management roles for those who are successful in the role .Based in the very heart of London. The new spacious offices in Victoria provide a very friendly work environment. Salary: £19,000 to £21,000 and Excellent benefits to be introduced shortly Location: Victoria the heart of London and we are looking for people with top customer/client service. Working Hours: For starters will be 08:00 am till 17:00 pm Monday to Friday, shift work will be implemented (Early and late shifts) No night shifts The role *You will be required to meet customer and client needs on a daily basis *Resolve issues and deal effectively and professionally with customer complaints and in general customer feedback *Provide excellent customer service *Carry out administrative duties on a daily basis Skills required and previous experience *You will be successful in this role if you have a strong can do attitude, and enjoy working within a large team. *We want candidates who are success driven; this role has excellent progression opportunities. *As the successful candidate you will have previous customer service experience, dealing with these over the phone, e-mail and live chat. *Being a good communicator is a great skill to have, due to the nature of this role and dealing with customers on a daily basis. If you are interested in the travel industry, this is a great way to mix and socialise with team members from all backgrounds. The company is expanding and the team is getting bigger everyday. Be a part of it NOW!!! If you feel that you are suitable for the role and are available for an interview please send your CV to d.hadziresic@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Working for a respected global leader based in Preston you will be part of their European Supply Quotation team. For this role it is essential to speak fluent German, Italian, Spanish or French and English as you will be dealing with the international partners and the internal business development team on a daily basis. Some of your main duties will involve: Effectively manage existing EMEA supplies sales business, ensuring appropriate engagement with the internal teams associated with this role. Ensure the correct quote gets sent first time and liaise with teams for pricing assistance if required. Maintain contact with Sales reps to ensure existing business is retained and fully support them in their role and assist them with Technical requests, pricing enquiries etc. Review quotes for large opportunities with Product Marketing/Manufacturing & Production planning to ensure optimum costing. Ensure large value quotes are followed up in a timely manner, information recorded and supplies sales team updated accordingly. Analyse cost reports to ensure costing and manufacturing process is correct. Liaise with Product Management /Buyer regarding material costs, lead times etc. Liaise with Product management regarding material range. Perform quote and margin analysis as when required. To perform these duties successfully, you will be required to speak fluent German, French, Italian or Spanish and English both written and spoken. You will have a commercial background with previous experience dealing with customers on a B2B basis. A confident and articulate manner is essential along with a technical mind to understand databases and analyse information on a daily basis. Requirements for the role include: A Level or good GCSE grade in Mathematics *Fluent in German , Italian, French or Spanish *Experience: Previous job costing and analysis experience *Accuracy and attention to detail For more information and a more detailed job spec, please send your CV to the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Working for a respected global leader based in Preston you will be part of their European Supply Quotation team. For this role it is essential to speak fluent German, Italian, Spanish or French and English as you will be dealing with the international partners and the internal business development team on a daily basis. Some of your main duties will involve: Effectively manage existing EMEA supplies sales business, ensuring appropriate engagement with the internal teams associated with this role. Ensure the correct quote gets sent first time and liaise with teams for pricing assistance if required. Maintain contact with Sales reps to ensure existing business is retained and fully support them in their role and assist them with Technical requests, pricing enquiries etc. Review quotes for large opportunities with Product Marketing/Manufacturing & Production planning to ensure optimum costing. Ensure large value quotes are followed up in a timely manner, information recorded and supplies sales team updated accordingly. Analyse cost reports to ensure costing and manufacturing process is correct. Liaise with Product Management /Buyer regarding material costs, lead times etc. Liaise with Product management regarding material range. Perform quote and margin analysis as when required. To perform these duties successfully, you will be required to speak fluent German, French, Italian or Spanish and English both written and spoken. You will have a commercial background with previous experience dealing with customers on a B2B basis. A confident and articulate manner is essential along with a technical mind to understand databases and analyse information on a daily basis. Requirements for the role include: A Level or good GCSE grade in Mathematics *Fluent in German , Italian, French or Spanish *Experience: Previous job costing and analysis experience *Accuracy and attention to detail For more information and a more detailed job spec, please send your CV to the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Sai parlare fluentemente Italiano e Spagnolo? Sei una persona comunicativa che piace a lavorare in un team internazionale e creativo? Ti piace il contatto con clienti internazionali? Si, allora continua a leggere… Situata a Monaco di Baviera, il mio cliente è una azienda di moda internazionale e eminente nel suo settore. Si è specializzato con moda out-door, sport e abbigliamento professionale. Questa posizione è una ottima possibilità di iniziare una carriera in un’ambiente lavorativo  internazionale. Inoltre è una opportunità perfetta per usare le lingue nella vita quotidiana. Questa azienda offre con le sue idee e la sua affinità di comunicazione un ottimo inizio. Questa potrebbe essere la tua chance! Customer Service Representative (f/m) Italian &Spanish   Responsabilità: Mantenere e migliorare i rapporti commerciali Gestione ordini & prenotazioni Creare stretti rapporti con I client al telefono e via email Fornitura di informazioni tecniche sui prodotti e consulenza ai clienti sulle condizioni del mercato Identificazione di nuovi clienti e collaborazione con il team di vendita per la preparazione di proposte Assistere a progetti nelle varie settori   Tuo Profilo: Formato a livello di laurea o prime esperienze in una posizione simile Fluentemente Italiano e Spagnolo, altre lingue desiderate Esperienze con MS Office: word, excel, outlook, database Abilità in Servizi clienti Orientata alle vendite Interessi in sport e attività tempo libero Flessibile e capace di lavorare in equipe   Perché mandare il curriculum? Gentile e orientate a lavorare in un team Ottime opportunità di carriera Posto di lavoro a Monaco di Baviera, ben collegata   Se è proprio questo che ti piace e se le tue esperienze si combaciano con quello che cerchiamo non esitare di contattarmi subito!   Mandami il CV in Inglese in Word a Manuela Ziegleder tramite email a m.ziegleder@eurolondon.de     All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de      

  • Urgently seeking an Inside Sales Manager to be a part of an international organisation of education in hospitality management institutions.Must speak fluent English and one of the following languages as a native (French, Italian, Spanish, Russian). An interest in education and a background in the education sector is a plus. About the role: This role will be responsible for developing and managing people and processes to ensure a consistency of approach, improve customer focus, drive enhanced data granularity on each marketing channel and ultimately increase the conversion rate of leads into more students. You will manage a team of telemarketing counsellors in charge of qualifying and nurturing leads generated via the sales & marketing channels. This role will provide actionable insights and recommendations to inform marketing decisions. This will include implementing and maintaining regular regional reports on the performances of our leads generation efforts, defining and monitoring the sales performance of the telemarketing team with clear KPIs, generating internal management dashboards and providing insightful inputs for the team responsible for the scaling and automation of leads nurturing and CRM engagement. Key responsibilities will include: * Hire and set up a team of internal regional consultants * Manage the relationship with external vendor(s) who might fulfill this role on behalf of our organization for some specific regions or programmes * Review and implement a leads management flow process to acquire more robust and informative data on leads and ultimately increase conversion into students * Develop and roll out initial & recurrent sales training programmes (scripting, programmes and competitive knowledge) to ensure maximum sales effectiveness in the team 's approach and with the external vendor - in coordination with all Regional Admission Directors and Regional Admission Managers * Develop and roll out initial & recurrent SFDC training manuals to ensure companywide adoption of consistent protocols and with the external vendor * Set up and publish regular reporting on the team 's main KPI to measure the level of activity in each region and to assess performances * Set up and publish regular reporting on leads volume flow, quality indicators broke down by channel, geography, campaign to obtain more granular information on the effectiveness of our marketing and sales campaigns in each region A strong marketing/analytics capability is critical combined with a sales focus and strong team management approach. Educated to degree level with considerable experience in sales & marketing management including managing a team and reporting on CRM / marketing analytics processes * Have a successful track record of working with multiple stakeholders within a matrixed, global organization * An understanding of premium brand and high-end customer service attitude * Experience in higher education enrollment is desirable, relevant experience within the luxury hospitality or within the high-end service sector is essential * Advanced user level of SFDC required * An understanding of customer behaviours through monitoring their data-trail and thereby finding opportunities to enhance the business performance. * Able to demonstrate a very structured, consistent and granular approach if you feel that this is the role for you then please send your CV in WORD format to c.aguilar@eurolondon.comThank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Blazing trails. Finding paths. Starting fires. You'll be joining a fresh, growing international sales team at this pioneering big data and technology specialist. Italy and the Italian FMCG market will be your domain. They've been at the forefront of delivering solutions that help major consumer brands know their customers intimately for more than a quarter of a century. Big international growth plans mean they need a spearhead that can pull together stakeholders to make positive decisions and sign deals in Italy (and elsewhere; this is an international role). An instigator, a hunter, a closer; all that good stuff. You'll be given the tools, strong marketing support, big brand success stories and an amazing suite of software that solves problems, drives sales and deepens relationships with customers. A dream if you love pitching and presenting solutions to major, defined targets in English and Italian. Strong package too; competitive base, bonuses, car, flexible benefits and an open, collaborative environment on a prime chunk of West London, full of intrepid, inquisitive teammates. Their ultimate candidate would be bilingual (English and Italian a must) and demonstrate a track record of managing complex sales cycles at enterprise level. They'd know the consumer goods space inside out too and have an existing network of key players. Trailblazers, pathfinders, firestarters, (who are Italian speakers); apply, call (0207 029 3799), connect. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • An exciting new role for a German, Spanish or Italian speaker has been created by an expanding and well established international organisation based in Wrexham, close to Chester. This new E-Commerce Account Coordinator role will have the main purpose of dealing with European clients and managing their Amazon platform primarily. You will be aiming at improving listings, monitoring revenue, improving access to pages including, SEO, basic graphic design and editing images with photoshop. Taking responsibility for third party e-commerce customers, duties will include: *Managing the day to day communications with diferent accounts. *Working alongside team members to ensure stock for key periods and to support promotional activity. *Maximising revenue by exploring all sales opportunities *Implementing the annual marketing plan and adhering to budget *Exploring and understanding new opportunities to market our products *Putting together successful promotions whilst mindful of profitability *Recording and maintaining customer information through Excel and external systems *Optimize and update product listings to maximize sales potential *Providing regular updates to the team and management on progress *Working towards sales targets and set KPI's *Playing a Key role as part of a small team *Occasional travel to trade and consumers shows and customer. The successful candidate will be fluent in German, Spanish and Italian along with fluent English both spoken and written. They will also have previous experience of working within a customer care, marketing or sales environment particularly e-commerce platforms such as Amazon or eBay. You will be meticulous by nature and have great attention to detail along with strong organisation skills and process driven Excellent PC skills are essential including good working knowledge of Excel. For a more detailed job spec please send your CV to the email provided. Candidates who have their own transport are preferred due to the location. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Multilingual Customer Service Advisor. Immediate start!!!!!!! This is a great opportunity for a German/French/Italian/Polish and Danish speaker to join a fast growing company leading the travel industry and based in central London. We are looking for an enthusiastic and self motivated individual looking for an opportunity to progress in their career and previous customer service/reservation experience in a contact centre environment. Duties: *Been a first point of contact for clients looking to book the best holidays of their life. *Deliver an outstanding customer service experience to their clients over emails and phone calls. *Be an ambassador of the company and making sure that the customer experiences the best service ever received Requirements: *Fluency in both written and spoken English *Fluency in one of the following languages: Italian/French/German/Danish or Polish. *Previous customer service or Reservation experience in a contact centre environment. *Experience or knowledge of the travel industry. If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • My client, an American Investment firm is currently recruiting for a Premium Client Service Representative to strengthen their multilingual team based in the Frankfurt area. If you have gained at least 2 years in a similar role, ideally within the finance industry then this could be a very exciting opportunity with career development opportunities and regular working hours! Premium Client Service Representative (Italian, German or Spanish) Frankfurt, Full-time, Permanent contract The Role: As the new Customer Service Agent it will be your responsibility to answer incoming queries from international clients based in the U.S and throughout Europe. You will need to assist them with questions and problems that they might have. The customers will be contacting you via phone, so it is vital that you are customer service oriented and can in a friendly and efficient way help with the concerns of the customer. Your duties will include: Friendly and competent customer service for International clients via telephone Improve the customer satisfaction by providing a high quality professional service Educate the customers on the use of an online platform where they can access their accounts   The Requirements: My client is looking for a candidate who has experience with a call or service centre and familiar with receiving incoming calls. You should be customer service oriented and have a dynamic personality.   Our client is looking for someone that is eager to learn and likes to get things done. As you will be working in a highly skilled and international team – it is a prerequisite that you are a team player. Other requirements include: Excellen English skills (C1-C2) Excel Italian, German or Spanish skills (C1-C2) Other languages are a plus At least 2 years in a contact centre/service centre/call centre You should be familiar with call monitoring and working towards KPI’s. Experience from the finance industry is desired but not a must, as training will be received   Why Apply? A modern office in a beautiful area Work with an experienced, professional, international team Excellency is rewarded through bonuses and opportunities to grow Gain experience in the finance industry Speak to lots of people and use your languages   You have to a valid permit to work in Germany If you are interested in this positon please send your English CV with the reference number 330756 to Jan-Lütje Thoden  via j.thoden@eurolondon.de Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Working for an established and successful multinational based in the Kenilworth area, we are looking to appoint a new Inventory Planning Analyst within their Inventory Team. You will speak a fluent European language along with fluent English and ideally have 6-12 months experience in an Analytical/Data focused role. As part of your daily duties you will be expected to: *Assist planners in managing forecasting and inventory planning for a selected list of dealers *Actively contribute to review a list of system generated orders weekly for each dealer . *Actively contribute to review forecasting, inventory planning and replenishment planning alerts *Support the review and the update of the planning parameters for dealers through on-going communication *Support communication with all dealers to improve data quality *Contribute in maintaining and enhancing reporting, monitoring and analysis of KPIs Your key requirements to be successful in this role include, fluency in French, German, Italian or Spanish, a Bachelor's Degree in a numerate discipline, understanding of supply chain management; enjoy working with large amounts of numerical data; excellent interpersonal skills; ability to plan and prioritise, excellent Microsoft Office knowledge including Excel. The role is to start ASAP and it is essential to have a car to access the company as they are on a business park. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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