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  • My client, a young and motivated team in e-commerce is looking for you as Customer Service Representative – German & English (m/f) Karlsruhe, full time The role Customer Service in German and English via phone and e-mail Handling all customer requests and give advice and information about products Order processing Data management Be part of various projects developing and optimizing processes Requirements Work experience in Customer Service or Sales Fluent German and fluent English (written and spoken) Ideally you have a good knowledge of Spanish, French or Italian Very good MS office skills Service-orientated nature and a proactive attitude Why apply? Working in an international team in a creative atmosphere   If you would like to apply for the above role, please submit your application (CV in English) stating your earliest start date and salary expectations to Laura Schaub via l.schaub@eurolondon.de. Please quote reference number GFLS/333866 on your cover sheet. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com.

  • Arbeiten Sie gerne in einem internationalen Umfeld? Möchten Sie täglich Kontakt mit Menschen haben und von Anfang an spannende Aufgaben übernehmen? Haben Sie das Talent, Andere zu motivieren? Bringen Sie fließende Deutsch- und Französischkenntnisse mit und möchten diese auch aktiv nutzen? Dann ist das vielleicht der nächste Schritt in Ihrer Karriere! Ich suche für eine internationale, stark wachsende Firma in München eine/n   Kundenbetreuer (m/w) mit Französisch   Zu Ihren Aufgaben gehören: ·         Telefonischer Ansprechpartner bei Kunden- und Vermittleranfragen ·         Schriftliche und mündliche Korrespondenz auf Deutsch und Französisch ·         Umfassende Beratung zur Nutzung des Gesundheitsmanagementprogramms ·         Motivation von Kunden zur Teilnahme an dem Gesundheitsmanagementprogramm ·         Pflege der Kundendatenbank   Ihr Anforderungsprofil: ·         Fließende Deutsch- und Französischkenntnisse sowie sehr gute Englischkenntnisse ·         Interesse an Gesundheit, Sport und gesunder Ernährung ·         Ausgeprägte Kommunikationsstärke ·         Lust, sich in einen neu entstehenden Bereich einzuarbeiten ·         Bereitschaft für Schichtdienst   Warum bewerben? ·         Einen Arbeitsplatz in einer internationalen und stark wachsenden Firma           mit sozialem Bewusstsein        ·         Flache Hierarchien ·         Kantine & Sportmöglichkeiten ·         Selbstständiges Arbeiten ·         Zentraler Arbeitsplatz, öffentliche Verkehrsanbindung  erreichen   Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Manuela Ziegleder, m.ziegleder@eurolondon.de   Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.   Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.    

  • Our client, a global software solutions provider, is looking for Channel Manager specialized in the Telcos sector. The role reports into the VP for Channel Sales (based in London) and is responsible for managing enterprise sales deals related to the contact center and cloud market spaces in France and Benelux. As Channel Manager you will win, maintain and expand relationships with assigned channel partners. You will be responsible for achieving sales, profitability and partner recruitment objectives.   Responsibilities: ·         Establish productive, professional relationships with key personnel in assigned partner accounts ·         Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations. ·         Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts. ·         Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. ·          Proactively assesse, clarify, and validate partner needs on an ongoing basis. ·         Sell through partner organizations to end users in coordination with partner sales resources. ·         Manage potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement. ·         Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel. ·         Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations through the Business Channel. ·         Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.        ·         Proactively recruit new qualifying partners.   Profile required ·         Significant experience as a channel sales manager in the telecommunications sector ·         Sound knowledge of the major telcos companies in France / Benelux ·         Understanding of contact centre and cloud market spaces ·         At ease developing enterprise sales with multi-million $ annual revenues ·         Bilingual French / English   Salary: 150K€ package with 50:50 split (75K€ basic, 75K€ OTE) + car allowance + benefits Please send your CV to m.ascione@eurolondon.fr Thank you for applying to Euro London Appointments. We aim to respond as promptly as possible to your application. However, due to the high volume of CV's we receive, we are only able to respond to applicants whose profiles match our Clients’ requirements.

  • A respected and international supplier of high technology to an array of industries, is looking to recruit a French and Spanish speaking Customer Service Administrator. The successful candidate will be required to speak fluent French, Spanish and English, all to a very high standard. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. Fluency in French and Spanish, both spoken and written is essential. For more details regarding the job spec please send your CV to the email provided. Salary is dependent on experience. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • My client, an American Investment firm is currently recruiting for a Premium Client Service Representative to strengthen their multilingual team based in the Frankfurt area. If you have gained at least 2 years in a similar role, ideally within the finance industry then this could be a very exciting opportunity with career development opportunities and regular working hours!   Premium Client Service Representative (English w./ Italian, Spanish, or French) Frankfurt, Full-time (regular hours), Permanent contract   The Role:   As the new Customer Service Agent it will be your responsibility to answer incoming queries from international clients based in the U.S and throughout Europe. You will need to assist them with questions and problems that they might have. The customers will be contacting you via phone, so it is vital that you are customer service oriented and can in a friendly and efficient way help with the concerns of the customer. Your duties will include: Friendly and competent customer service for International clients via telephone Improve the customer satisfaction by providing a high quality professional service Educate the customers on the use of an online platform where they can access their accounts   The Requirements:   My client is looking for a candidate who has experience with a call or service centre and familiar with receiving incoming calls. You should be customer service oriented and have a dynamic personality.   Our client is looking for someone that is eager to learn and likes to get things done. As you will be working in a highly skilled and international team – it is a prerequisite that you are a team player. Other requirements include:   Excellent English skills Excellent skills in Italian, Spanish, or French At least 2 years in a contact centre/service centre/call centre You should be familiar with call monitoring and working towards KPI’s. Experience from the finance industry is desired but not a must, as training will be received   Why Apply?   A modern office in a beautiful area Work with an experienced, professional, international team Excellency is rewarded through bonuses and opportunities to grow Gain experience in the finance industry Speak to lots of people and use your languages   You have to a valid permit to work in Germany If you are interested in this positon please send your English CV with the reference number 330756 to Jan-Lütje Thoden  via j.thoden@eurolondon.de   Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

  • You are an experienced assistant or Fremdsprachensekretär /in? You are looking for an opportunity to work for a global business with offices around the world? Then this is the perfect job for you! We are currently taking applications for the Administrative Assistant role with a leading international company based in Frankfurt, starting as soon as possible.   Administrative Assistant (m/f) Full time - Frankfurt   YOUR TASKS AS AN ADMINISTRATIVE ASSISTANT Travel and expenses Management Calendar Management - coordinating, organising and monitoring all appointments Correspondence via Telephone, Fax, Email and Post; including pre-screening and preparation of templates as well as managing incoming enquiries Data entry Preparing and collating management reports Preparing presentations, documents as well as other documents Organising and maintaining files and records Arranging conference calls and  meetings as well as  taking minutes Ordering and maintaining of supplies Assisting with short term enquiries on an ad hoc basis   YOUR PROFILE Fluency in German and English, additional European languages are an advantage An education as a ‘ Fremdsprachensekretär /in ’, ` Hotelkauffrau / mann`´  or a ‘Europasekretär /in’ , Bachelor in Hotel Management, Hospilaity etc. or similar You have at least 4-5 years of experience as an assistant in a corporate environment You have excellent organisational skills You are a competent user of Microsoft Office (Word, Excel, Powerpoint) as well as an understanding in correspondence processing You are independent and confident with outstanding problem solving skills and proactive thinking You have the ability to prioritise multiple tasks You have a high degree of initiative and absolute loyalty You have excellent communication skills on all international levels.   Why Apply? To take the initial or  next step in your career in this truly international organisation The chance to use your languages daily Possibility to grow within the company Competitive salary package flexible working hours    If you would like to become an Administrative Assistant and for further information, please send your CV and salary expectations directly with the reference GFSKTA333377   to Silke Kiessig, s.kiessig@eurolondon.de . All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com

  • The Company: Leading British Manufacturer of Plastic Tableware. Responsibilities: As the Export Team leader you will be managing and tracking the activities of the office's Export Sales team, whose main activities are: *Process Orders *Web order processing and follow up *Credit Note handling *Dealing with Samples Requests *Covering for holidays Requirements: If you feel motivated to take on this role as Export Team Leader and assist in the expansion of the business then please contact me at Euro London on 02070293799 or preferably via email at b.kakpa@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we may only respond to candidates that display a good level of competence for the requirements at hand, based on the information presented on the CV.

  • Do you have several years of experience in a client facing role? Are you fluent in German English and Italian or French? Do you enjoy dynamic international environment?  If so please continue reading: I am recruiting for an international software company providing intellectual property services and solutions with over 1500 employees worldwide, who is looking for an experienced Client Service Advisor to support their international clients from their Munich office.   Client Service Advisor German, English and Italian or French speaker   Your tasks:   -       First point of contact for customer queries and information exchange -       Management and processing of customer enquiries to ensure customer satisfaction  -       Improvement of firm processes -       Development and care of already existing client relationships -       Integration of new clients -       Actively participate in identifying and resolving any issues -       Research and update customer records   Your qualifications:   -       Min. 5 years of experience in customer service, client service, key-account-management or a similar position. -       Outstanding customer service and communication skills -       Problem solving skills -       Strong organizational skills and ability to work independently -       Fluent in German, English (written and spoken) and French and/or Italian. -       Ability to multi-task and prioritize   Your Benefits:   -       Attractive salary -       Dynamic and proactive team -       Enormously growing, stable and global company -       Lively work environment -       Excellent development opportunities -       Support in showing own initiative   Interested? If you meet these criteria then please send your full application via email to Miren Menabrito at m.menabrito@eurolondon.de. I look forward to hearing from you!   All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de    

  • Our client, an international organisation specialised in the field of anti-money laundering, is seeking a bilingual English / French Sales Support Assistant for their Paris office.   POSITION SUMMARY This position will provide support to the Business Development Manager based in the Paris office. The role requires good client-facing skills as well as excellent organisational skills in order to undertake multiple tasks: updating customer database, running and formatting data and reports, answering enquiries, resolving problems, fulfilling requests, processing orders, liaising between the sales and service team (in the UK) as well as some other general back up duties from time to time.   RESPONSIBILITIES •           Produce regular reports on sales, membership, events, for reporting and cross-selling opportunities. •           Data Quality Assurance •           Provide customers with information via phone, email and by answering questions concerning products, services, and accounts •           Order processing •           Fulfill and support customer requests and orders •           Assist the Business Development Manager with client meetings •           Resolve issues by determining the cause, provide best solutions to solve the problem, and escalate unresolved problems, in partnership with the customer support team (based in London) •           Act as primary liaison between nominated sales colleagues and service team on sales support matters •           Contribute to the updating of sales support and administration policies and procedures •           Provide in person support at industry events •           Support Marketing team with French language communications, social media as well as local market collateral •           Deliver or assist with special projects as assigned by Manager   SKILLS ·                Fluency in French and English ·                Previous experience in a sales support role ·                Overall understanding of the customer service and sales processes from conception to completion ·                Excellent written and spoken communication skills ·                Excellent organisational skills ·                Excellent problem solving skills Salary: 30-33K€ Please send your CV to m.ascione@eurolondon.fr Thank you for applying to Euro London Appointments. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients’ requirements.  

  • Fast growth start up that wants to let you shine as you proactively grow their retail presence in the UK and Europe. You'll be central to driving growth by growing sales, brand visibility and awareness both in the UK and a growing customer base in Europe (France, Germany, Italy in particular) from their open, collaborative HQ in London. Family is at the heart of what they do and the company culture reflects that. That doesn't mean there's a lack of ambition; far from it. it's a team bursting with entrepreneurial spirit and ideas as well as belief in their shared mission - to deliver the highest quality possible while changing their market forever. The purpose of this role is to accelerate growth through winning new business (yes, cold calling will be a central part of the role), while also expanding and deepening existing relationships with retailers. You'll be commercially astute, a brilliant communicator and able to demonstrate the ability to negotiate. You'll be rewarded for success of course and have the opportunity to represent the brand at events and initiate and follow up marketing campaigns. You'll also get autonomy, trust and open communication. Fluent written and spoken English at a native level is a must; a second language is preferred and French, German and Italian markets are key. If you're inspired by the above and in it for the long haul, apply, call or email. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

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