Euro London Appointments are working exclusively with a global organisation who support thousands of franchisees of a global chain and household name. This role will allow a techie with fantastic customer service and Dutch language skills to see how the operations of a global franchise work. Despite the size of this organisation, you will work to core company values to ensure efficiency and consistency in your work. This is an open culture where the contribution of the individual is highly valued. The ideal candidate will: - Be fluent to native level in Dutch - Be fluent in English - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Be an effective communicator and happy to work on the phone - Have previous retail, customer service or contact centre experience - Additional European language skills or knowledge of POS highly advantageous You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. With an analytical approach, you will review feedback to ensure future satisfaction and pass this knowledge on to your colleagues. If you feel that you are suitable for the role and are available for an interview please send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
Dutch OR Flemish speaking Market Researcher (temporary, 6 months assignment, part time) On behalf of our client, we have a fantastic (part time, temporary, min 6 months ) opportunity for a Dutch and a Flemish speaker to join a great company based in Bedfordshire. The position offers you a variety of tasks, diversity and the possibility to use your great language skills on a daily basis. In addition, our client has a great reputation and is known for their exciting projects. Our client is looking for a candidate who is fluent in English and Dutch or Flemish speaker, available immediately, looking for part time and a great team player. You will work in part time during the afternoons. You can choose your working hours and start between 12:00 pm and 4:00 pm on a daily basis (Monday to Sunday) Skills: *Fluent to native level Dutch OR Flemish (verbal & written) *Fluent English knowledge *Previous experience in a market research role is an advantage *Knowledge of Microsoft Office *Great team skills Responsibilities: *Communicate with customers via the telephone *Interview customers on their experience with certain products *Log data *Coordinate and report customer feedback This role is carried out in part time and can also be around 3-4 days per week. If you are fluent in French, available immediately and looking for your next challenge, please send me your CV in Word Format to Josephine Gogler: firstname.lastname@example.org mentioning the reference: WNJG_Dutch_Bedfordshire or WNJG_Flemish_Bedfordshire Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com