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Customer Service Representative - Dutch (m/f)

Our client is an internationally operating company which provides worldwide distribution through selected retailers. Join their international team as

 

Customer Service Representative – Dutch (m/f)

Permanent full-time position

Stuttgart area

The role

  • You will ensure optimal customer service to the assigned portfolio of retailers in the Netherlands and Belgium
  • You will support the field sales team as well as the international customer service team
  • You will handle all customers’ requests by telephone and email
  • Coordinating activities with the field sales team in the designated territory
  • Maintenance of customer related data in the ERP system
  • Administrate retailer contracts
  • You will receive, process and manage orders from account managers and customers
  • Handling reclamations such as transport and product claims
  • You will monitor customers’ credit line and payments in co-operation with our credit control team
  • cross- and up-selling activities

 

Your profile

  • Fluent in Dutch and fluent English
  • any other European language is an advantage
  • Excellent communication skills and highly service oriented
  • Ideally a background within sales, customer service, client relationship management or similar 
  • Preferably experience in Lotus Notes, MS Office
  • You are a teamplayer

 

If you would like to apply for the above role, please submit your application (CV in English) stating your earliest start date and salary expectations to Laura Schaub via l.schaub@eurolondon.de. Please quote reference number GFLS/332658 in your cover sheet.

Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com.

Berater

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Laura Schaub

Team:  Secretarial & Administration and Customer Service - Germany

Languages: German & English

About Laura:

Having worked both as a Management and Team Assistant and in Customer Service roles, Laura has first-hand experience of what it takes to build a career in this profession, letting clients benefit from that knowledge and supporting candidates to find the perfect match.  Besides seeking high calibre candidates at work, she just discovered her passion for ballroom dancing.

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