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  • A leading digital communications firm is looking for a versatile and enthusiastic, ideally German speaking, Sales Operations Executive in London. If you can provide and ensure a high level of customer service, orders booking accuracy, manage various priorities, and would like the opportunity to develop your career working with passionate, talented people in a Digital Communications environment, then keep reading. You'll provide operational sales support, including reporting, contract management and compliance checks to a team of 25 account managers. Your responsibilities will include: *Checking sales bookings within the company CRM system *Interpreting and processing information for other teams and departments *Liaising with internal customers *Promote and support CRM adoption *Providing accurate and efficient administration, information and analysis to the sales team Requirements: *Some B2B experience in a similar role *Excellent organisational skills and attention to detail, with ability to work in fast-paced environment *Great communication skills *Data analysis skills *Self-motivated, positive, pro-active *Experience with Microsoft Dynamics CRM or similar is desirable *Fluency in German is preferred but not essential This client promotes an inclusive environment where ideas and creativity are welcomed and valued. Everyone is actively encouraged to develop their careers. They are committed to helping everyone grow, professionally and personally. They offer work perks and benefits which can be discussed in further detail. If you want to learn more, please apply today. This is a permanent full time position, located in London, UK. Desired start date is as soon as possible. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • I am currently working with a global payments technology company seeking technically literate Spanish speakers for a fantastic opportunity based in central London. You will take ownership of business accounts and ensure the smooth customer journey from start to finish. This organisation helps both individuals and banks make smart payment choices and operate all over the world. You are fluent to native Spanish speaker with experience handling first line technical support queries or have a background in financial services and are looking to take a step into the world of IT. You have sound knowledge of payment processes and are dedicated to delivering high levels of client support. You will act as the first point of contact covering systems, policies and products and ensuring the fast and high quality resolution each time. You will build key relationships with both internal and external partners to ensure improvement in efficiency in the company's work. After an extensive training period you will develop your technical skills and have the opportunity for excellent career progression in a global organisation. The ideal candidate will be - - Fluent to native level in Spanish - Possess high level customer support skills - Experienced in a technical support or finance role (highly advantageous) - Able to grasp new systems and procedures quickly - Ability to work under pressure in a fast-paced environment - A team player and possess excellent people skills - An outstanding communicator (verbal and written) If you feel that you are suitable for the role and are available for an interview please send your CV IN WORD FORMAT to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Are you a passionate Japanese speaking Technical Support Engineer who enjoys working directly with customers and immediately impacting their success? If so, we are looking for an exceptional person to join our Customer Support team in providing efficient and accurate technical assistance to ensure complete customer satisfaction for our growing customer base of online video publishers. The ideal candidate is a dedicated problem solver, passionate about rich media technologies, and a proven customer advocate. We are looking for someone who is highly motivated with strong technical experience, excellent written and verbal communication skills and high enthusiasm for customer success. Responsibilities will include : Working directly with customers via phone and email to respond to technical issues, providing escalated technical and triage support for other team members, and actively contribute to our lient's online community and knowledge database for up-to-date customer information and solutions. The Japanese speaking engineer will also work closely with our client's Engineering, Product Management and QA teams in Japan and Australia to increase customer satisfaction by providing critical feedback and assistance for product enhancements. As a member of our client's Customer Support team, the candidate will be part of a Global team interacting closely with Support offices in the US, Europe and Japan, as well as with customers around the world. Working for our client will give you a unique opportunity to join a fast growing company and play an integral role building products and online services that promise to transform the media industry and change the way people all over the world watch video online. Qualifications and Required Experience *University degree in Computer Science , IT or similar. *At least one significant work experience in online technical problem solving *Excellent communication skills and strong customer focus *Proven analytical / problem solving ability *Ability to communicate technical concepts clearly and effectively, both written and oral *Demonstrated ability to lead and manage initiatives to completion. *Proven ability to work with the team to quickly and calmly resolve technical issues. *Solid understanding of internet technologies including browsers, networking, firewalls & proxy servers *Demonstrated ability to learn new skills quickly. *Ability to work independently and as a part of a team. *Required to be flexible, detail oriented and organized with the ability to multitask. *On-call availability (see below) *Flexible schedule, including evening, weekends and a rotating on-call shift *Fluent in Japanese *English reading, writing and speaking skills. Technical Experience *Strong technology background with a comprehensive knowledge of iOS and Android native applications and network based products *Proficient in web-based technologies, including HTML, XML, FTP, JavaScript, and Adobe Flash *Familiarity and working knowledge with Objective-C and/or Java and API developer support experience *Familiarity and working knowledge with rich media applications *Meaningful experience with online video and of video encoding applications is a plus *Exposure and working knowledge in at least one other programming language including Java, PHP, or .Net is a plus.

  • German speaking Customer Support Specialist (SMJM/334432) A leading SaaS platform who is enjoying an unprecedented period of growth is looking for an experienced German-speaking technical support specialist to join their team based in Central London. You will deliver first-class customer support to executives and directors of some of the world's largest companies with a software that allows them to handle sensitive corporate information. You will be a fluent to native level German speaker with previous 1st line technical support experience who is looking join one of the most successful SaaS companies on the market. You are passionate about delivering high level support and will take ownership of the entire customer journey from the initial call to the aftercare follow up. You will work closely with your colleagues to resolve all technical issues relating to log ins, product information requests and general queries relating to the software. You will provide world class service primarily in the DACH Region but you will support the entire Customer Support team where necessary. This is a full time position based in a stunning central London location. Please note you will required to offer remote support 1 weekend per month. This role offers more than just a competitive salary and the chance to develop your technical skills. If you would like to find out more please call me on 0207 029 3751 or send your CV in WORD FORMAT to j.mcclean@eurolondon.com. I look forward to hearing from you. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.