Key Account Manager - e-commerce start up

Our client, a rapidly expanding start up providing a platform for online Marketplace solutions, is recruiting a Key Account Manager with significant experience in the e-commerce sector, developing relationships at C-level.
 
Responsibilities:
·         Serve as the lead point of contact for all customer account management matters
·         Build and maintain strong, long-lasting client relationships
·         Negotiate contracts and close agreements to maximize profits
·         Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
·         Ensure the timely and successful delivery of solutions according to customer needs and objectives
·         Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
·         Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
·         Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
·         Prepare reports on account status
·         Collaborate with sales team to identify and grow opportunities within territory
·         Assist with challenging client requests or issue escalations as needed
·          
Requirements:
·         Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager within the e-commerce sector
·         Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
·         Bilingual French / English
·         Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
·         Experience delivering client-focused solutions to customer needs
·         Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
·         Excellent listening, negotiation and presentation abilities
·         Strong verbal and written communication skills
·          
What the company offers:
Salary 60K€ basic + 15K€ bonus
·       Offices in the heart of Paris (9th District)
·       Well-funded high growth company
·       Innovative, recognized technical expertise of team and solution
·       Great customers
·       Great collaborative and fun culture
·       A unique opportunity to build your own team and make a difference.
 
Please send your CV to m.ascione@eurolondon.fr
 
Thank you for applying to Euro London Appointments. We aim to respond as promptly as possible to your application. However, due to the high volume of CV's we receive, we are only able to respond to applicants whose profile matches our Clients’ requirements.

 

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Megan Ascione

Equipe : Paris

Spécialisée en : Recrutement de profils internationaux pour le marché français.

Consultante à Euro London depuis : 1999

A propos de moi :  Megan a ouvert le bureau français d’Euro London à Paris en 2001 puis en a pris la direction jusqu’en 2005. Elle a ensuite travaillé en interne pour le cabinet d’avocats Freshfields Bruckhaus Deringer où elle s’est spécialisée en recrutement d’avocats, commerciaux et professionnels du marketing. Revenue au cabinet Euro London en 2011, elle s’est concentrée sur les postes internationaux pour le marché français. Megan est bilingue Français/Anglais.

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