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German Speaking Customer Experience Advisor

German Speaking Customer Experience Advisor - Night Shifts (reference: SMJM/332520)

Are you looking for a position with a global fashion chain with a fantastic working atmosphere, great benefits and colleagues?

On behalf of a global fashion brand, Euro London Appointments are sourcing for a German speaker for modern offices in East London. This role will be perfect for an experienced customer service professional who is passionate about high-level support and an interest in fashion.

The customer journey runs 24/7 and 365 days a year, the team communicate through all channels and their mission is to deliver excellence in a multilingual environment.

Please note this role involves working evenings, weekends and bank holidays.

The successful candidate will ensure consistent and high level support to the global customer base. As well as direct customers, you will work with finance, logistics, legal and technical teams so that operations run as smooth as possible.

A generous allowance to spend on company products is also available for the successful candidate.

The ideal candidate will:
- Fluent to native level in both German & English
- Have previous customer service or contact centre experience
- Be savvy with social media
- Have some experience within/an interest in the fashion industry (not essential)
- Have outstanding communication skills (verbal and written)
- Be detail-focused and goal driven


If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Berater

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Josh McClean

Team: Temporaries & Contact Centre Divisions

I specialise in: Permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in the UK and abroad 

Languages: English & German

I’ve been at Euro London since: July 2014

About: I studied German & Politics at Sheffield University and on my year abroad I worked at an independent translation agency in Hamburg. After graduating, I joined Euro London Appointments and have experience in both temporary and permanent recruitment.

In my spare time I play rugby for Hammersmith & Fulham RFC, read sporting/political autobiographies and enjoy what London has to offer! 

If I were a famous person, I would be: James Martin during his Saturday Kitchen Days because I would cook great food and meet other interesting people! 

Fun fact: I once had trials for England American Flag Football

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