Customer Service Advisor- German speaking (ongoing temporary assignment)
Role Type: Temporary
Location: Southend on Sea, Essex
Pay rate: £9 per hour basic
On behalf of my client, I am currently working on a fantastic opportunity for a German speaker to join a growing company in a Customer Service role. You will advice for an amazing, luxury brand helping their customers via all channels; emails, calls, web chat and social media.
My client is looking for a candidate who is fluent in German and English, available immediately and able to work shift hours from Monday to Sunday (No Nights!)
*Fluent to native level in German (verbal & written)
*Knowledge of the German market beneficial
*Experience in either sales or a customer facing environment
*Contact centre environment experience desirable
*Help solving customer queries via phone, email & webchat
*Constantly keep customers informed about the progress of their queries
*Make sure all information is saved in their internal database
*Update customer records
*Work with Regional Managers and Heads of Retail
*Ability to respond quickly and efficiently
*Professional communication skills
*Ability to remain calm under pressure
What do we offer:
In this amazing role you will be able to use your multilingual skills frequently. You will work on a great, luxury product in a modern contact centre alongside motivated colleagues.
If this sounds like you, then please apply today!
Please send your application in Word Format to Josephine Gogler: firstname.lastname@example.org mentioning the reference: WNJG_Southend-on-Sea_German
Please note that we can only consider applicants who already hold a full UK work permit.
Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com