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  • Are you interested in the financial industry? Do you speak fluent German and English? Do you enjoy customer contact and do you consider yourself a good communicator and an all-rounder? If so, please read on as this might be your chance… For my client - a leading global asset management firm providing investment management and research services worldwide to institutional, high-net-worth and retail investors – I am currently seeking a   Client Relations Associate (m/f) in the heart of Munich.   Your responsibilities: Portfolio Management from taking on new portfolios to coordinating legal and operational requests to internal communication regarding customer requirements Preparing relevant documents and presentations for the portfolios as required CRM Management First contact person for client requests Building up long-term and trustworthy relationships with existing and prospects (no new business)   Your skills and abilities: Fluent in English and German, any other level is nice to have Undergraduate university degree (financial/economic background is desirable) Interest in the financial industry 3-5 years of work experience, ideally within client relations, client servicing within asset management Good communication, analytical and numeric and organizational skills Motivated, dynamic, open-minded, self-starter   Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you! If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV in English via email in word format to Giulia Severn – g.severn@eurolondon.de. Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de  

  • Schlägt Ihr Herz für die IT? Basteln Sie gerne an PCs und wollen nicht nur das Problem lösen, sondern es auch verstehen? Besitzen Sie sehr gute technische Grundlagen und eventuell sogar Erfahrung in der Kundenbetreuung oder im technischen Helpdesk? Dann sollten Sie auf jeden Fall weiterlesen, denn diese Stelle könnte der nächste Schritt auf Ihrer Karriereleiter sein! Für ein internationales Versicherungsunternehmen in München suche ich eine/n IT Helpdesk Mitarbeiter/in Verantwortungsbereiche: Telefonische und schriftliche Mitarbeiterbetreuung (intern und extern) Unterstützung des Teams bei technischen Fragen Verschiedene Software-Updates durchführen Change Request Management zwischen Fachabteilung und Hersteller Teilnahme an Entwicklung von IT Konzepten und Dokumentationen Unterstützung bei Anwendertest verschiedener Softwares Ihr Profil: Idealerweise Erfolgreich abgeschlossenes IT – Studium oder erste Berufserfahrung Verhandlungssichere Deutsch- und sehr gute Englischkenntnisse, sowie Spanisch Grundkenntnisse vorteilhaft Nachweisbare Kenntnisse in SQL sowie PL/SQL (Oracle) und Linux-Shellscripts Wissen erwünscht Berufserfahrung in der Kundenbetreuung Ausgeprägte Kommunikationsstärke Dienstleistungsorientierte, präzise und zuverlässige Arbeitsweise Teamplayer Firma: Attraktive Vergütung Gute MVG Anbindung Dynamisches und internationales Arbeitsumfeld, mit wachsenden Möglichkeiten   Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf in Word Format in Englisch zusammen mit Ihren Zeugnissen an Manuela Ziegleder, m.ziegleder@eurolondon.de Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de .

  • Do you have previous experience as a receptionist, for example in a hotel? Are you working professionally and service-oriented? Are you fluent in English and in German? If yes, then you should read on as this might be an exciting opportunity for you!   Our client, a global and renowned law firm, is currently seeking a   Receptionist (m/f) Full Time in Frankfurt   Working in this company would mean being part of an international team and being the first point of contact for customers from all over the world. Therefore excellent communication skills and a very good phone manner are a must.   Responsibilities:   As a receptionist of this prestigious law firm you will alongside - 4 other colleagues - cover the Reception from 8:00- 22:00 pm, Monday – Friday. Your daily responsibilities will include but not be limited to the following: Processing incoming phone calls Welcoming clients and visitors to the office Ensuring tidiness and a good standard of housekeeping in the reception and other client areas. Ordering and preparing catering for client meetings. General Office Duties Developing and maintaining relationships with client representatives   Checking meeting rooms and the office in general in order to ensure presentable and tidy space. Requirements:   My client is looking for an enthusiastic and service orientated candidate who is willing to go the extra mile! You must be confident as you will have contact with all levels of seniority and you should be willing to manage any situation that lands on your desk. Other requirements include: Very good written and verbal communication skills Pleasant, approachable and professional "can do" attitude. Strong ability to develop and maintain excellent relationships with the team, internal and external customers Fluent German and English (both written & spoken) Very strong IT skills ( Microsoft Excel, Word, Outlook) as well as technical affinity A hotel or office orientated education A professional attitude and lots of common sense Ideally a minimum of 2 years experience in a similar role or office environment   Why Apply?   As new member of the reception team you will ·         Have the opportunity to work at an international organisation and use your English everyday ·         Be part of a young team ·         work in the heart of Frankfurt , with the advantages of a down town office        Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you! If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV via email in word format to Silke Kiessig – s.kiessig@eurolondon.de or call 0049 (0)69 219320. All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de      

  • Arbeiten Sie gerne in einem internationalen Umfeld? Möchten Sie täglich Kontakt mit Menschen haben und von Anfang an spannende Aufgaben übernehmen? Sind Sie ein Sprachentalent und möchten dies in Ihren Berufsalltag einbringen? Dann ist das vielleicht der nächste Schritt in Ihrer Karriere! Ich suche für eine internationale, stark wachsende Firma in München eine/n Mehrsprachiger Kundenbetreuer (m/w) (alle europäischen Sprachen)   Zu Ihren Aufgaben gehören: ·         Telefonischer Ansprechpartner bei Schadensmeldungen im Bereich KFZ           und Reiseversicherung ·         Mehrsprachige Korrespondenz mit Versicherungnehmern, Werkstätten           und vielen anderen Dienstleistern ·         Organisation und Koordination erster Hilfsmaßnahmen für           Versicherungsnehmer auf internationaler Ebene ·         Administrative Aufgaben (z.B.: Rechnungsbearbeitung /Schadensregulierung)   Ihr Anforderungsprofil: ·         Fließende Deutsch- und Englischkenntnisse sowie jede  weitere           andere europäische Sprache ·         Service- und dienstleitungsorientierte Arbeitsweise ·         Ausgeprägte Kommunikationsstärke und Organisationstalent ·         Bereitschaft für Schichtdienst (Mo.-So., Nachtschicht)   Warum bewerben? ·         Einen Arbeitsplatz in einer internationalen und stark wachsenden Firma           mit sozialem Bewusstsein ·         Flache Hierarchien ·         Kantine & Sportmöglichkeiten ·         Selbstständiges Arbeiten ·         Zentraler Arbeitsplatz, öffentliche Verkehrsanbindung  erreichen   Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Manuela Ziegleder, m.ziegleder@eurolondon.de   Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.   Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.    

  • What is your New Years resolution for 2018? Setting yourself new challenges for this year or looking for a new career change? If you're looking to set yourself new challenges, make yourself a cup of tea or coffee, sit back and read your potential new career change! Are you a quick learner who thrives in a fast paced environment? Do you enjoy helping people and do you speak Mandarin and English to a high level? Join the fantastic LEGO® team as a Consumer Service Advisor and play a central role in providing a premium branded experience to their consumers. We are looking for confident, enthusiastic, multi-lingual individuals to join LEGO® on a temporary contract. Maintain the LEGO® Group's high standards *Effectively manage 60 plus consumer inquires a day *Communicate effectively with consumers via phone, email and letter in Mandarin and English in an in-bound call centre *Collaboration with team-mates to ensure the team's key measures of success are met and/or exceeded *Accurate and timely documentation in our database of all consumer contacts Deliver an exceptional consumer experience Represent the company values in the customer service department by always striving to be 'Fun, Reliable, Knowledgeable and Engaging'. You will be expected to proactively build lasting relations with consumers by promoting these values in all your interactions. Ideally consumer Service Advisors are enthusiastic, friendly, natural rapport builders with a positive attitude that is maintained even under pressure. Do you have what we're looking for? *Native proficiency level in English AND Mandarin language. *Proven skilled relationship-builder with consumers and team-mates *Highly organized, able to manage multiple tasks in a fast paced international environment *Must be available to work on public holidays in order to support consumers Join the global family of the LEGO® Group The LEGO® Group is a family-owned, international business and collaboration shapes everything they do. They offer generous product discounts, free shuttle bus to train/bus station, competitive benefits and features. The details: Shift Hours: Full time. 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £10 an hour, paid weekly Job Type: Temporary for a minimum of 1 month. Strong potential to extend. Location: Slough, Berkshire UK (reachable by train from London Paddington) Start Dates: ASAP Sounds light a fun new challenge for 2018, right!? If you are confident that you have what it takes to succeed in this role, please send your cv in WORD format to c.grosvenor@eurolondon.com. I look forward to representing you! :) Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Jobtitle: Welsh Researcher Start date: ASAP Pay rate: £8.50 Holiday Location from HOME If you're a student or just recently moved over to London and looking for an office based job, to gain more experience or buff up your CV then this is the ideal job! We are recruiting for people who want to work in an international environment and using their languages. The languages that we're recruiting for at this moment is Welsh! This job isn't rocket science, what you will be doing on a day to day basis is research work in the customer satisfaction industry, what this mean is you will be calling up their customers to see if they are happy with their product. You will be working from home, either in your pyjama's or in your bed :) These would be your following day to day task! Responsibilities: *Interacting with customers answering all queries and conduction researcher via multiple channels: telephone calls and e-mails. *Communicating with people in different markets and gathering information. Ideal Candidate *Is eager to learn and is willing to work in a team. *Has an eye to detail and also confident on the phone using your languages. * Interested in research and providing feedback. * Target driven, experience is not necessary as training is provided. If you feel that you are suitable for the role and contact me directly to my personal e-mail address: c.verhees@eurolondon.com Edrych ymlaen at eich cynrychioli chi

  • German Service Centre Agent An exciting opportunity has arisen for a German speaking Service Agent to join an International team based in Peterborough. The Department: The transformation of our business has seen us deliver a high-tech, high-touch experience for our customers. Now we're embarking on the next stage of our transformation programme. This is where we extend that approach to the wider business. In IT, it's all about investing in the technology that will power our growth and shape our success. It's about using that technology to build deeper customer relationships and create more personalised experiences. It's about constant innovation; being future proof. Key Accountabilities: *Manage all Incidents and Service Requests (including information, advice and access Requests) from assignment to resolution, ensuring correct classifications are used and escalate major Incidents that have the ability to impact the operation of the business *Ensure that all submitted Service Requests are processed prioritised, identifying what resources are required to fulfil them and communicating Service Requests that require other groups to be involved as required *Feed into the Incident templates, Knowledge Articles and Service Request Catalogue to ensure they are maintained and accurate Skills and Experience: Our ideal candidate will be an excellent team player with proven Service Centre experience. With a track record of demonstrating a service-oriented attitude along with the ability to balance competing priorities, you should be analytical and thorough with a structured approach. Fluency in German (and English ) is essential. You will need to demonstrate your experience of working in a Customer Services environment as well as excellent communication skills. ITIL Incident Management experience is preferred, although full training will be provided. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Euro London Appointments are working exclusively with a global organisation who support thousands of franchisees of a global chain and household name. This role will allow a techie with fantastic customer service and Dutch language skills to see how the operations of a global franchise work. Despite the size of this organisation, you will work to core company values to ensure efficiency and consistency in your work. This is an open culture where the contribution of the individual is highly valued. The ideal candidate will: - Be fluent to native level in Dutch - Be fluent in English - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Be an effective communicator and happy to work on the phone - Have previous retail, customer service or contact centre experience - Additional European language skills or knowledge of POS highly advantageous You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. With an analytical approach, you will review feedback to ensure future satisfaction and pass this knowledge on to your colleagues. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Dutch OR Flemish speaking Market Researcher (temporary, 6 months assignment, part time) On behalf of our client, we have a fantastic (part time, temporary, min 6 months ) opportunity for a Dutch and a Flemish speaker to join a great company based in Bedfordshire. The position offers you a variety of tasks, diversity and the possibility to use your great language skills on a daily basis. In addition, our client has a great reputation and is known for their exciting projects. Our client is looking for a candidate who is fluent in English and Dutch or Flemish speaker, available immediately, looking for part time and a great team player. You will work in part time during the afternoons. You can choose your working hours and start between 12:00 pm and 4:00 pm on a daily basis (Monday to Sunday) Skills: *Fluent to native level Dutch OR Flemish (verbal & written) *Fluent English knowledge *Previous experience in a market research role is an advantage *Knowledge of Microsoft Office *Great team skills Responsibilities: *Communicate with customers via the telephone *Interview customers on their experience with certain products *Log data *Coordinate and report customer feedback This role is carried out in part time and can also be around 3-4 days per week. If you are fluent in French, available immediately and looking for your next challenge, please send me your CV in Word Format to Josephine Gogler: j.gogler@eurolondon.com mentioning the reference: WNJG_Dutch_Bedfordshire or WNJG_Flemish_Bedfordshire Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com

  • A multi-national technology company which provide top class technology and security software to Finance company is looking for an experience Mandarin Speaking Client Relationship Executive to work in their office based in City of London. The company provide high-end client support to Legal, Finance and Corporate clients in China, they are seeking for a candidate who has experience to communicate with professional level clients, provide client support, set up and training for new and existing clients on all products. Due to the client base, it will be a Night Shift role, salary will be up to £30k. Training will be provided for this role, it will be a great opportunity for candidates who would like to develop their career in Technology or Finance. The ideal candidate: - At least 2 years experience in client relationship/client service - Great communication and interpersonal skills - Native Mandarin speaker and fluent in English - Able to work alone and independent - Willing to work in Night Shift Job responsibilities: - Interacts with clients by phone, email, or in person - Consult and advise clients on workflow and project processes - Identifies and anticipates clients needs - Manages multiple client projects independently - Act as main point-of-contact for multiple client projects - Monitors progress and ensure project deliverable for clients If you feel that you are suitable for the role and are available for an interview please send your CV IN WORD FORMAT to a.ngan@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

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