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  • Technology Advisor/ Account Manager with fluent German A global tech player delivering amazing event experiences is urgently looking for a customer focused German and English speaking Technology Advisor/Account Manager to be based at their buzzing EMEA HQ in London . With customers in over 100 countries it is one of the fastest growing platforms on the market; it'll be your job to help them make the most of the technology (and keep them happy). As a Technology Advisor you will be devoted to delivering the best experience to your share of that global client base, addressing their technical queries and being their problem solver. The day to day: -Managing online registrations, creating websites/apps in line with client branding -Customise and deliver user training where needed -Troubleshooting -Account management and building lasting relationships with clients -Managing projects and upgrades to meet customer's needs Required skills and experience: -Knowledge of web development (HTML, CSS) -University Degree or equivalent -Web design experience -Ability to speak German to native level -Basic knowledge of Photoshop -Relationship building and negotiation skills -Experience in financial industry - desirable Benefits: -Salary up to 30,000 -Discretionary bonus -Pension scheme -Medical cover -26 days of holidays Bank Holidays If you would like to work for an internationally recognised brand with structured training and a well defined career path, please contact Daria Nowak on 0207 029 3799 or send your most updated CV to d.nowak@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Are you a fluent German speaker who likes to work with web technologies and provide quality support to global clients? Would you like to work for the world's number one Marketing Automation software company? If you are ambitious and tick the above criteria, this could be the one for you! If you simply require more information or would like to schedule a call, please connect with me / message me directly. The Job - Provide top quality technical support to various markets including the DACH region in German and the rest of EMEA in English. - Perform Root Cause Analysis to gain a deep understanding of issues and then use your "outside the box" thinking to come up with a solution, escalate where necessary. - Liaise with different internal stakeholders/teams to find the best possible solution, within a timely manner. - Perform configurations for customers to meet their needs. - Hit your targets/KPIs and move up! The Candidate - You MUST be fluent in both German and English (both written and spoken). - Some experience in a customer/client support role, preferably a technical support role. - Excellent problem solving skills - you will need to be creative in order to find best solutions! - One or more of the following: Databases; Web technologies (JavaScript, HTML, CSS, XML, PHP); Email Deliverability; CRMs; APIs. - Knowledge of SaaS is ideal, but not required. What You Get - 30000-40000 Euros basic salary plus Benefits. - Full training and support in order to achieve your goals and progress within the company!

  • DUTCH SPEAKING CUSTOMER SERVICE ADVISOR This is a great opportunity for a Dutch speaker who is looking to relocate to the UK and start a growing career within an exciting and young company that has enjoyed rapid growth in recent years particularly via ecommerce. The package offers full training, a competitive salary between £20,000 and £25,000 per annum plus great benefits. Working Monday through Friday 9 am to 5 pm you will be In a very friendly and fun environment, (staff members bring their dogs to work!) Job Specification *Process the customer orders and provide basic nutritional advice through phone, emails and live chat from the first contact to the delivery of the product. *Promote new product up and cross selling every time a opportunity is presented. *Take ownership of any complaint, refund request, returns or general troubles finding a solution to the customer's issue. *Work along with the team in the Netherlands. *Prioritise and plan daily to work effectively Key Skills *Dutch speaker fluent to native level *Outstanding communication skills *Able to take ownership of each enquiry and problem solve in order to resolve customer enquiries and complaints *Previous office based customer service experience *Interpersonal skills and a good team player with good attention to detail as well as a quick learner. *Ability to multi-task and work under pressure engaging administrative tasks while delivering an outstanding customer service. If you feel that you are suitable for the role and are available for an interview please send your CV IN WORD FORMAT to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at ww

  • A leading international money transfer firm is currently hiring a Somali speaking Compliance Officer to join its London office. The purpose of the role is to perform AML functions on an on-going basis, including the detection and reporting of suspicious transactions and activities and the assessment, review and development of AML functions within the business. It will also be your duty to promote, develop and establish a culture of compliance in accordance with regulatory requirements of bodies, such as the FCA and HMRC, among all employees, representatives, and clients - both corporates and charities. Experience: Educated ideally to degree level or equivalent and hold a recognised AML qualification Ideally proven knowledge of, and experience working within, a compliance, legal and regulatory environment Initial compliance experience in the financial industry, ideally within a similar Money Services Provider Skills: Excellent interpersonal skills, with the confidence to deal with people at all levels both internally and externally Strong verbal and written communication skills in English and Somali, and the ability to articulate issues to internal and external audiences Flexible and resilient Good organisation and planning skills, including attention to detail with an enquiring analytical mindset Self-motivated with good teamwork skills Sound judgement, problem solving and decision making skills IT literate operating Microsoft Office, in particular Excel and Word Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • English Speaking Customer Service Executive - No French Required Our client a leader in the tourism trade is looking for speakers of English to join their team in Lille, France to provide excellent customer service to their customers based across the globe. The role involves:  Liaising between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail;  Delivering high level of customer service;  Actively participate in various projects within the department; The ideal candidate:  Has excellent communication and problem solving skills;  Takes responsibility and ownership;  Is passionate about helping customers;  Is fluent in both written and spoken English and Spanish;  Is available Full-time (35h/week) and flexible in work schedule;  Is in possession of a valid work-permit for France or is an EU citizen.

  • Do you have experience in a customer service role? Are you fluent in English and Italian? Do you enjoy dynamic international environment?  If so please continue reading: I am recruiting for an international software company providing intellectual property services and solutions with over 1500 employees worldwide, who is looking for an experienced Client Service Advisor to support their international clients from their Munich office.   Client Service Advisor (m/f) with French   Your responsibilities: -       First point of contact for customer queries & information exchange -       Management & processing of customer enquiries to ensure customer satisfaction  -       Improvement of firm processes -       Maintenance of already existing client relationships -       Integration of new clients -       Actively participate in identifying and resolving any issues -       Research and update customer records   Your Profile: -       Some experience in customer service, client service, or a similar position. -       Fluent in French & English (written and spoken), with good German. -       Outstanding customer service and communication skills -       Problem solving skills -       Strong organizational skills and ability to work independently -       IT affinity   Your Benefits: -       Attractive salary -       Dynamic and proactive team -       Lively work environment -       Support in showing own initiative   Interested? If you meet these criteria then please send your full application via email to Manuela Ziegleder at m.ziegleder@eurolondon.de I look forward to hearing from you!   All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de    

  • Do you have experience in a customer service role? Are you fluent in English and Italian? Do you enjoy dynamic international environment?  If so please continue reading: I am recruiting for an international software company providing intellectual property services and solutions with over 1500 employees worldwide, who is looking for an experienced Client Service Advisor to support their international clients from their Munich office.   Client Service Advisor (m/f) with Italian       Your responsibilities: -       First point of contact for customer queries & information exchange -       Management & processing of customer enquiries to ensure customer satisfaction  -       Improvement of firm processes -       Maintenance of already existing client relationships -       Integration of new clients -       Actively participate in identifying and resolving any issues -       Research and update customer records   Your Profile: -       Some experience in customer service, client service, or a similar position. -       Fluent in Italian & English (written and spoken), with good German. -       Outstanding customer service and communication skills -       Problem solving skills -       Strong organizational skills and ability to work independently -       IT affinity   Your Benefits: -       Attractive salary -       Dynamic and proactive team -       Lively work environment -       Support in showing own initiative   Interested? If you meet these criteria then please send your full application via email to Manuela Ziegleder at m.ziegleder@eurolondon.de I look forward to hearing from you!   All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de    

  • Arbeiten Sie gerne in einem internationalen Umfeld? Möchten Sie täglich Kontakt mit Menschen haben und von Anfang an spannende Aufgaben übernehmen? Sind Sie ein Sprachentalent und möchten dies in Ihren Berufsalltag einbringen? Dann ist das vielleicht der nächste Schritt in Ihrer Karriere! Ich suche für eine internationale, stark wachsende Firma in München eine/n Mehrsprachiger Kundenbetreuer (m/w) (alle europäischen Sprachen)   Zu Ihren Aufgaben gehören: ·         Telefonischer Ansprechpartner bei Schadensmeldungen im Bereich KFZ           und Reiseversicherung ·         Mehrsprachige Korrespondenz mit Versicherungnehmern, Werkstätten           und vielen anderen Dienstleistern ·         Organisation und Koordination erster Hilfsmaßnahmen für           Versicherungsnehmer auf internationaler Ebene ·         Administrative Aufgaben (z.B.: Rechnungsbearbeitung /Schadensregulierung)   Ihr Anforderungsprofil: ·         Fließende Deutsch- und Englischkenntnisse sowie jede  weitere           andere europäische Sprache ·         Service- und dienstleitungsorientierte Arbeitsweise ·         Ausgeprägte Kommunikationsstärke und Organisationstalent ·         Bereitschaft für Schichtdienst (Mo.-So., Nachtschicht)   Warum bewerben? ·         Einen Arbeitsplatz in einer internationalen und stark wachsenden Firma           mit sozialem Bewusstsein ·         Flache Hierarchien ·         Kantine & Sportmöglichkeiten ·         Selbstständiges Arbeiten ·         Zentraler Arbeitsplatz, öffentliche Verkehrsanbindung  erreichen   Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Manuela Ziegleder, m.ziegleder@eurolondon.de   Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.   Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.    

  • You are an experienced assistant or Fremdsprachensekretär /in? You are looking for an opportunity to work for a global business with offices around the world? Then this is the perfect job for you! We are currently taking applications for the Administrative Assistant role with a leading international company based in Frankfurt, starting as soon as possible.   Administrative Assistant (m/f) Full time - Frankfurt   YOUR TASKS AS AN ADMINISTRATIVE ASSISTANT Travel and expenses Management Calendar Management - coordinating, organising and monitoring all appointments Correspondence via Telephone, Fax, Email and Post; including pre-screening and preparation of templates as well as managing incoming enquiries Data entry Preparing and collating management reports Preparing presentations, documents as well as other documents Organising and maintaining files and records Arranging conference calls and  meetings as well as  taking minutes Ordering and maintaining of supplies Assisting with short term enquiries on an ad hoc basis   YOUR PROFILE Fluency in German and English, additional European languages are an advantage An education as a ‘ Fremdsprachensekretär /in ’, ` Hotelkauffrau / mann`´  or a ‘Europasekretär /in’ , Bachelor in Hotel Management, Hospilaity etc. or similar You have at least 4-5 years of experience as an assistant in a corporate environment You have excellent organisational skills You are a competent user of Microsoft Office (Word, Excel, Powerpoint) as well as an understanding in correspondence processing You are independent and confident with outstanding problem solving skills and proactive thinking You have the ability to prioritise multiple tasks You have a high degree of initiative and absolute loyalty You have excellent communication skills on all international levels.   Why Apply? To take the initial or  next step in your career in this truly international organisation The chance to use your languages daily Possibility to grow within the company Competitive salary package flexible working hours    If you would like to become an Administrative Assistant and for further information, please send your CV and salary expectations directly with the reference GFSKTA333377   to Silke Kiessig, s.kiessig@eurolondon.de . All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com

  • Excellent Recruiters don’t necessarily choose Recruitment as a career. Recruitment chooses them. Recruitment is a career that has highs and lows. But is incredibly rewarding. A great Recruiter is an individual who likes to work with a wide variety of people on a daily basis. You need to develop relationships, manage accounts, work through cv’s with candidates, talk them through an interview process and work with them through a job offer.  You advise and consult clients on market conditions and help them build the future of their company. Most people don’t realise they are meant to be a Recruiter, we come from many different backgrounds. If you are someone who enjoys a people focused role, if you want to learn, if you thrive in a practical and common sense environment, then maybe you are a Recruiter but just don’t know it yet. With offices in the UK, Germany, France and Switzerland, Euro London has a client list including some of the leading global companies as well as many small to medium organisations we are helping to build. We have enjoyed over 15 years and many success here in the Frankfurt office. We have a solid and experienced team and are looking for someone to join us.                                                        Recruitment Consultant                                                                  Frankfurt Office The Role: As a Recruiter at Euro London, you are the link between candidates and clients; helping to find the best employment solution for both parties.  You are required to build and maintain excellent relationships with industry leading clients in order to understand their business and exactly what they are looking for. You also need to understand what the candidate requires and expects in order to find them a suitable job. Your tasks will include: • Acquiring new clients and promoting the recruitment services Euro London has to offer during client meetings or through networking and social media • Maintaining existing client relationships and understanding their business and expectations • Sourcing new candidates and evaluating their suitability for the role, on the telephone or also at face-to-face interviews • Advising and preparing candidates for interviews with clients • Constant networking through candidate and client events or meetings in order to build up your own contact portfolio • Responsible for the entire recruitment process – from winning the business to placing the candidate   The Requirements: Could Recruitment choose you? It is essential that you speak fluent English and German. An initial experience in a commercial environment is really important. You need to see the phone as your friend and enjoy talking to people all day every day. You need to have the ability to work hard and see your day in a logical order but also have the ability to react fast. Common sense is essential! • Fluent English and German • Initial professional experience or completed internships • Excellent communication and negotiation skills • Enthusiastic, hard-working and ambitious • Knowledge of the German market Why apply? We are a market leader. We have an established client base and candidate network, built up over 15 years. We have a beautiful office in the centre of the city with a great Skyline view. We have a great team of hard working individuals, Recruitment chose us all! To Apply please send a copy of your in English or German to e.brady@eurolondon.de. For questions please call on 069 219 320    

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